Experience the vibrant energy of Best Western Hotel Am Kastell, connected to a shopping center. Unwind on the sun-kissed terrace, sweat it out in the gym or sauna, and refuel at the restaurant or bar. Enjoy convenient bike rentals and tennis courts for outdoor fun.
Located in Heilbronn, PLAZA INN Heilbronn is connected to a shopping center. Experimenta - Das Science Center and Städtische Museen Heilbronn museums are cultural highlights, and some of the area's activities can be experienced at Rolf Willy Weinbau and Heuchelberg Weingärtner. Traveling with kids? Consider Knorr Arena and Tripsdrill. Discover the area's water adventures with boat tours and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Heilbronn travel guide
Kastellstrasse 64, 64, Heilbronn, BW, 74080
What's nearby
Casino Chuck A Luck
13 min walk - 1.1 km
experimenta - Das Science Center
20 min walk - 1.7 km
Knorr Arena
3 min drive - 2.0 km
Heilbronn Deutschhof
5 min drive - 1.7 km
Städtische Museen Heilbronn museums
5 min drive - 1.7 km
Getting around
Heilbronn Böckingen Sonnenbrunnen Station
11 min walk
Heilbronn-Böckingen Vocational School Center Station
19 min walk
Stuttgart Airport (STR)
62 min drive
Restaurants
Metropol
19 min walk
Lehner's Wirtshaus
5 min drive
Hartmans
4 min drive
Restaurant Rebstock "la petit provence
17 min walk
Alte Reederei
19 min walk
About this property
PLAZA INN Heilbronn
Family-friendly hotel connected to a shopping center
Take advantage of a terrace, dry cleaning/laundry services, and a bar at PLAZA INN Heilbronn. For some rest and relaxation, visit the sauna. In addition to a gym and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Continental breakfast (surcharge), self parking (surcharge), and express check-out
Babysitting (surcharge), an elevator, and multilingual staff
A front-desk safe, bicycle parking, and books
Room features
All 107 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and hair dryers
42-inch flat-screen TVs with satellite channels
Wardrobes/closets, LED light bulbs, and mini fridges
Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 8 for children aged 6-11
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Books
Gym
Sauna
Family friendly
Babysitting (surcharge)
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 steps to reach entrance
Elevator (35 inch wide door)
Handrails in stairways (29 inches high)
Magnifying mirror
Smooth flooring in public areas
Well-lit path to entrance
More
3 floors
At least 80% lighting from LEDs
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Mini-fridge
Minibar
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Heating
Laptop workspace
LED lighting
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 35.0 per night
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 16 for adults and EUR 8 for children aged 6 to 11
Secured self parking fee: EUR 10.00 per night
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 35.0 per night
Facilities fee: EUR 8.00 per person, per day and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Property is also known as
PLAZA INN Heilbronn Hotel
PLAZA INN Heilbronn Heilbronn
Best Western Hotel Am Kastell
PLAZA INN Heilbronn Hotel Heilbronn
Frequently asked questions
Is PLAZA INN Heilbronn pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at PLAZA INN Heilbronn?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at PLAZA INN Heilbronn on 2026/3/7 start from NT$2,924, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 10.00 per night.
What time is check-in at PLAZA INN Heilbronn?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at PLAZA INN Heilbronn?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is PLAZA INN Heilbronn located?
This family-friendly Heilbronn hotel is located near the airport, within 1 mi (2 km) of Casino Chuck A Luck and Knorr Arena. Experimenta - Das Science Center and BuGa beach are also within 2 mi (3 km). Heilbronn-Böckingen Vocational School Center Station is 19 minutes by foot and Heilbronn Neckar-Turm/K.-S.-Pl S-Bahn is 25 minutes.
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Reviews
PLAZA INN Heilbronn Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Cuando entramos por primera vez la habitación pese a estar arreglada estaba sucia, polvo en el baño y en la mesa. El jabón de manos estaba vacío y apenas habia un gel de baño, sin schampoo. Luego estuvimos 4 noches y pese a dejar el cartelito de porfavor limpiar cuarto, no lo limpiaban ni cambiaban las toallas, la única vez fue porque lo pedimos en recepción expresamente.
Pere
Stayed 4 nights in Sep 2025
4/10 Poor
Andrea
2025/7/1
Liked: Cleanliness
Klimaanlage defekt bei dem Wetter.Kein anderes Zimmer verfügbar. Die Klima war aber nicht erst seit diesem Tag defekt. Aufgrund der Uhrzeit und Terminen war auch keine Buchung eines anderen Hotels möglich. Kein Entgegenkommen des Hotels wegen dem Preis,weil über Expedia gebucht worden ist
Sehr gepflegtes Hotel mit gutem Fitness-Raum und hervorragendem Frühstück.
Sebastian
Stayed 1 night in Jun 2025
4/10 Poor
Natascha
2025/5/18
Liked: Room comfort
Hotel mit kleinem Insektenproblem
Der erste Eindruck des Hotels war wirklich gut. Die Zimmer sind klein, aber gemütlich eingerichtet. Das Bad wirkt neu und modern. Wir sind spät abends angereist und gleich müde ins Bett gefallen. Aber als wir morgens um 5 Uhr von "krabbeln" auf der Haut geweckt wurden, war es vorbei mit gemütlich. Das Bett und auch der Rest vom Zimmer war von Ameisen befallen. Wir haben sofort unsere Sachen zusammen gepackt und das Zimmer verlassen. An der Rezeption haben wir die Dame darauf hingewiesen, welche nur entgegnete: "Dann bis zum nächsten Mal, hoffentlich ohne Ameisen."
Das ist für mich keine akzeptable Reaktion auf eine Kundenreklamation - dahingehend sollte man das Personal besser schulen. Deshalb leider keine Empfehlung.
Das Hotel hat alle meine Erwartungen erfüllt,
laut Rechnung vom Hotel kosten 2 Übernachtungen
151,77 €, bezahlt aber habe ich bei Ihnen 178,55 € ?
Warum ?
Wir hatten das Hotel für eine Veranstaltung am Abend gebucht und werden es bei der nächsten Veranstaltung auf jeden Fall wieder Buchen. Wir waren sehr zufrieden.
Als meine Frau und ich um Mitternacht unser Zimmer betraten, wurden wir von einem unangenehm kalten Hauch begrüßt, der durch das auf Kipp stehende Fenster drang. Angesichts unserer leichten Erkältung und der kurzen Schlafzeit von nur 3-4 Stunden auf unserer Durchreise war dies äußerst frustrierend. Trotz der Möglichkeit, die Temperatur auf der Klimaanlage auf bis zu 30 Grad einzustellen, konnten wir das Zimmer einfach nicht aufwärmen. Am nächsten Tag beschwerte ich mich telefonisch beim Personal, nur um zu erfahren, dass angeblich Heizkörper vorhanden seien, die jedoch hinter den langen, schweren Vorhängen versteckt waren. In den letzten Monaten habe ich in 6-7 verschiedenen, modernen Hotels übernachtet, und alle nutzen die Klimaanlage zur Heizung. Da nach 23 Uhr kein Personal mehr im Haus war, zögerte ich, jemanden anzufordern, um weitere Unannehmlichkeiten zu vermeiden. Es ist frustrierend, 70€ für ein kaltes Zimmer zu zahlen, besonders wenn keinerlei Entgegenkommen seitens des Hotels bei der Preisgestaltung gezeigt wird. Diese Erfahrung war enttäuschend und hinterlässt einen bitteren Beigeschmack.