The hotel is located in a very convenient and quiet place, very close to Bismarckplatz. The front desk is very helpful, but a bit cold. The room is comfortable and clean, but with air-conditioning is unbelievable while it was 30 degree during our stay in Heidelberg.
This is the best hotel for the money that I have experienced in Heidelberg. The front-desk staff is attentive, friendly and helpful. The convenient Frankfurt Airport bus operated by Lufthansa stops at the Hilton, a 10-minute walk away. Rooms are bright and recently renovated. Access to Hauptstadt, Altstadt and local transportation center at Bismarckplatz are nearby.