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Arrow Hotel

A peaceful retreat just steps from Basel Zoo, where travelers can start each morning with thoughtful amenities designed for a hassle-free stay

Choose dates to view prices

Arrow Hotel offers a comfy base for zoo trips with practical conveniences. Guests enjoy free in-room WiFi and self parking, while express check-in saves time. After a day of adventures, the vending machine provides quick snack options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
The current price is NT$3,570
NT$3,927 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | Desk, soundproofing, free rollaway beds, free WiFi

Standard Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, soundproofing, free rollaway beds, free WiFi

Comfort Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Desk, soundproofing, free rollaway beds, free WiFi

Premium Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | Desk, soundproofing, free rollaway beds, free WiFi

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Desk, soundproofing, free rollaway beds, free WiFi

Premium Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free rollaway beds, free WiFi

Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Desk, soundproofing, free rollaway beds, free WiFi

Family Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed
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About the neighborhood

Hégenheim is home to Arrow Hotel . Skulpturhalle and Jewish Museum are cultural highlights, and some of the area's attractions include Botanischer Garten der Universitat and Basel Zoo. Looking to enjoy an event or a game while in town? See what's happening at St. Jakob-Park or St. Jakobshalle. Visit our Hégenheim travel guide
Map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220

What's nearby

  • Basel Zoo which includes marine life, zoo animals and snow
    Basel Zoo
    6 min drive - 4.4 km
  • Rathaus, Basel Town Hall - Switzerland
    Marktplatz
    7 min drive - 4.5 km
  • St. Theresia
    3 min drive - 2.1 km
  • Congress Center Basel
    10 min drive - 5.9 km
  • St. Jakobshalle
    11 min drive - 8.2 km

Getting around

  • University Tram Stop
    8 min drive
  • Saint-Louis La Chaussée Station
    9 min drive
  • EuroAirport Airport (BSL)
    14 min drive

Restaurants

  • McDonald's
    5 min drive
  • Yam
    4 min drive
  • Restaurant La Vita - Allschwil
    3 min drive
  • Burger's Bohrerhof
    5 min drive
  • Zic Zac
    5 min drive

About this property

Arrow Hotel

Property highlights
Arrow Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and express check-in
  • Smoke-free premises, a vending machine, and luggage storage
Room features
All guestrooms at Arrow Hotel feature perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers
  • Free extra beds, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Frequently asked questions

Is Arrow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arrow Hotel ?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Arrow Hotel on 2026/3/10 start from NT$3,570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Arrow Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Arrow Hotel ?

Check-out is at 11:00 AM.

Where is Arrow Hotel located?

Situated in Hégenheim, this hotel is within 3 mi (5 km) of St. Theresia, Grand Casino Basel, and Kannenfeldpark. Basel University and Spalentor are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arrow Hotel Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 136 out of 202 reviews
Rating 8 - Good. 53 out of 202 reviews
Rating 6 - Okay. 9 out of 202 reviews
Rating 4 - Poor. 2 out of 202 reviews
Rating 2 - Terrible. 2 out of 202 reviews

Reviews

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean great sized modern room, lovely approachable staff, fantastic breakfast, EV charging facility, highly recommended
Stayed 1 night in Dec 2025

10/10 Excellent

Janis

Liked: Cleanliness, amenities, property conditions & facilities
Great, small & new hotel. Perfect for a shorter stay. It was very clean & tidy.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarbast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing great rooms great facilities a short drive to the main centre and shopping, food, entertainment in the area was so nice. Wanted to stay another night but hotel was fully booked
Stayed 1 night in Jul 2025

10/10 Excellent

T.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. We struggled to find restaurants in the area that had good reviews and were actualy open the night we were there. Great value for the money.
Stayed 1 night in Apr 2025

10/10 Excellent

Franca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very confortable accomodation!
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! Very clean and comfortable rooms. Staff was very courteous. Breakfast was fantastic. Location was in a neighborhood but within walking distance to the little town with some good dining options. Definitely worth it!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay for 6 nights

Confortable, brand new, great AC, lovely room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, great breakfast, very helpful staff. Road construction was slightly irritating (not noisy) just a hindrance
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Stayed 1 night in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Easy self-checkin (arrived Sunday afternoon). Clean room with small private patio. Nice place to stay if you want to avoid Bâle hotel prices. Walking distance from Lidl. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great for quick stopover we stayed in a suite with lots of room. Only issue thin ceiling so noise from early mornibg
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending euro 2025 in Basel, so conveniently located. Alessio was also very helpful in terms of getting to and around Basel. We couldnt find the iron and ironing board, though
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean and comfortable hotel

Whilst the location may not be the most scenic, inside the hotel is really modern, clean and comfortable. The staff were really attentive. Recommended
Stayed 1 night in Dec 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
The hotel was just over the boarder from Switzerland, easy accessible by walking, clean big rooms, lovely shower. Just slight problem with Tv which we ask reception twice about. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good hotel at quite location. Some restaurants within 5 minutes with car. Not so far from Basel when driving. Good value for money. Free parking outside hotel.
Stayed 1 night in Jan 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, boring breakfast

The breakfast was very dull, not a single vegetable or anything like it, just Bread, cheese, yoghurt, nutellla, few kinds of meat. Service and facilitets was amazing👌
Stayed 1 night in Jun 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotels doesn't seem to be accesible via train or bus. You have to either walk to hotel or drive /taxi. The hotel was having walls re-painted so there was a lot of mess in reception, but apart from that, the rooms were very big and offered just what was advertised. The bathroom was very nice.
Stayed 1 night in Apr 2025

8/10 Good

Thivagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have a lift to the rooms we were allocated. Rooms were great. Parking was great. Entrance to the hotel is not great. Best to drive slowly to avoid damaging the vehicle. Surroundings appear a bit lonely.
Stayed 1 night in Apr 2025

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well. We can highly recommend this place even if we only spend a few hours in the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Stayed 1 night in Aug 2024

8/10 Good

Zippora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming environment. Nice for a short city vacation or relaxed trip with family, friends or couple. Bit less handy for a busy work trip. Helpful to have one's own means of transport, such as car or bike, because public transport or taxi's are less common in the direct vicinity. Clean, comfortable interior and very friendly and supportive staff. Basel is pretty, active and entertaining but walking around in the villages and outer neighbourhoods is nice too.
Stayed 2 nights in Jun 2024

6/10 Okay

MS

Liked: Staff & service
Disliked: Property conditions & facilities
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay. Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Stayed 2 nights in May 2024

10/10 Excellent

Senthuuran

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room
Stayed 1 night in Feb 2026