Heavens Sonohara Snow World Tours

Great location, easy to find, nice clean room, very helpful staff. Extend my stay to 3 nights instead of one.

The hotel was very clean and the staff was incredibly kind! The one concern I have is regarding their smoking vs non smoking rooms. A friend booked a non-smoking room, which it was, however, it seemed like half of the floor was smoking and the other half not. The floor reeked of second hand smoke and it could be smelled through the room, though less potent. It was pretty potent. I would encourage the hotel to make the entire floor non smoking or figure out a way to fix the smell of the second hand smoke.