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凱藝飯店的評分

2.5 out of 5
凱藝飯店
601 1st St W, Havre, MT

評論

7.8

不錯哦

10 分，有夠讚；502 則評論中有 149 則" "
8 分，不錯哦；502 則評論中有 198 則" "
6 分，一般般；502 則評論中有 89 則" "
4 分，不太好；502 則評論中有 40 則" "
2 分，很糟糕；502 則評論中有 26 則" "

8.0/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.4/10

住宿環境和硬體

7.2/10

環保程度

評論

8/10 不錯哦

Danika

商務旅客, 家庭旅遊
We liked the beds. We liked that they recycle and the have bottled water available. Nice housekeepers!
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月20日回覆
Danika,Thank you so much for the kind words. We hope to see you again soon!

8/10 不錯哦

JEANNIE

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were nice but property questionable..
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月15日回覆
Jeannie,Thank you for the review. We are doing upgrades here soon. We hope you will give us another try!

6/10 一般般

Lisa，Shelby

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Hotel was very dated and in poor condition, key pads didn't work, pool was closed down and we were not notified.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月6日回覆
Lisa, Thank you for the review! We are getting upgrades here soon and hope that you will give us another try. As for the pool being closed down, we weren't allowed to have it open due to the City of Havre and the water issues. I am sorry we failed to let you know sooner.

6/10 一般般

Joshua

於 2024 年 4 月住了 1 晚

6/10 一般般

Gayle

情侶出遊
喜歡：整潔度
不喜歡：員工素質
Found out at breakfast that gardia was in the water in Havre. There were no signs in our room about this and no information given at check-in. I had had tap water with my medication while in my room. Posted signs in the rooms and also shared at check-in would have been greatly appreciated!
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日回覆
Gayle,I’m sorry this happened to you. We did have a sign posted at the front desk. I will reiterate to my front desk crew that no one should be drinking the water. I hope you give us another try in the future!

6/10 一般般

bertrand

不喜歡：住宿環境和硬體
So this property is average priced a little high the cleaning was OK but the property is very old and needs a lot of work
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日回覆
Thank you for the review! We are getting upgrades soon. We hope you try us in the near future!

10/10 有夠讚

kathy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lots of casinos
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月3日回覆
Kathy,Thank you so much for the review. We hope to see you again soon.

8/10 不錯哦

Calvin，Medicine Hat

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is showing its age but was clean, bed was comfortable. Across the street from a couple of casino’s. Also couple of fast food restaurants near by.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月23日回覆
Calvin,Thank you for the review! We hope to see you again soon!

10/10 有夠讚

Rod

喜歡：整潔度和員工素質
Room was clean. Tv was not working but it got problem solved. I think there was supposed to be a table in the room but not there. Pool and hot tub not working
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日回覆
Rod, Thank you for the review. We are glad you enjoyed your stay and look forward to seeing you again!

6/10 一般般

Susan

喜歡：員工素質
Hotel host was very nice and helpful
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月8日回覆
Susan,Thank you for your review! We hope to see you again in the future!

8/10 不錯哦

Eddie

喜歡：整潔度、員工素質和設施服務
Good
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月25日回覆
Eddie,Thank you for the review! We look forward to seeing you again soon.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
General Manager 於 2024年3月18日回覆
Michael,Thank you for the review. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 有夠讚

Val

It was very good
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月5日回覆
Val,Thank you for the review! We look forward to seeing you again in the future!

8/10 不錯哦

Clarissa

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay, thank you.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日回覆
Clarissa,Thank you for the kind review. We hope to see you again in the future!

10/10 有夠讚

Corey

喜歡：整潔度、員工素質和住宿環境和硬體
Clean. Good breakfast.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月27日回覆
Corey,Thank you for the review. We hope to see you again soon!

8/10 不錯哦

Corey

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good clean place with breakfast
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月15日回覆
Corey,Thank you for the review. We hope to see you again in the near future!

8/10 不錯哦

David

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is easily accessible and not in a busy area.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月9日回覆
David,Thank you for your review! We appreciate your business and hope to see you again soon in the near future.

6/10 一般般

Jody

喜歡：員工素質
Location was close to Amtrack station.
於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月1日回覆
Jody,Thank you for the review! We hope to see you again in the future!

8/10 不錯哦

Michael G

於 2024 年 1 月住了 1 晚
General Manager 於 2024年3月25日回覆
Michael,Thank you so much for the review! We are glad you enjoyed your stay and we look forward to seeing you again!

6/10 一般般

Brian

商務旅客
喜歡：整潔度和員工素質
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月10日回覆
Brian,Thank you for the review. We hope to see you again in the future!

8/10 不錯哦

Melissa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Solid stay!
Stay was great. Staff was friendly and helpful. Only negatives was some staff smoking by the back entrance where we parked and the hand dryer was broken.
於 2023 年 12 月住了 3 晚
General Manager 於 2024年1月2日回覆
Melissa,Thank you for the review! We will make sure to fix these issues. We hope to see you again when you come and visit us.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月2日回覆
Thank you for the review. We hope to see you again soon!

4/10 不太好

Cheryl

不喜歡：住宿環境和硬體
Was advertised as hot tub and wi fi, did not have either
於 2023 年 11 月住了 2 晚
General Manager 於 2023年11月20日回覆
Cheryl,Unfortunately, as listed we don't have a hot tub but I am very sorry about the Wifi. We hope to see you again soon.

6/10 一般般

Shirley

喜歡：員工素質
不喜歡：整潔度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月24日回覆
Shirley,Thank you for the review! We hope to see you again in the future.

8/10 不錯哦

Aaron

於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月20日回覆
Aaron,Thank you so much for the review. We hope to see you again in the future!

10/10 有夠讚

marcie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Cleanliness and friendliness ! Didn’t like price difference between Expedia ad and actual booked price . Ad showed $168 Canadian all taxes and fees included. My price almost $20 more. Did Expedia chat told to talk to QualityInn . Was told receive set fee from you for room and CC if I had booked direct my cost would be$149 Canadian.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月7日回覆
Marcie,Sorry to hear this happened but we are glad you enjoyed your stay. We look forward to seeing you again in the future!

10/10 有夠讚

Wendy

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The back outside door was not secure for the evening.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月25日回覆
Wendy,Thank you for the review. I will have maintenance look into that! As always thank you for choosing us!

8/10 不錯哦

Nancy

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月16日回覆
Nancy,Thank you for the review! We hope to see you again in the future!

10/10 有夠讚

janice

喜歡：整潔度和員工素質
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月16日回覆
Janice,Thank you for the review! We hope you enjoyed your stay and we hope to see you again in the near future.

6/10 一般般

Marsan

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
A little old
Property is dated. Carpet worn. Paint chipped. Wall chips. Not an 8 based on a scale of a frequent traveler. Breakfast was decent and staff was very helpful. They got a good crew.
於 2023 年 10 月住了 2 晚
General Manager 於 2023年10月16日回覆
Marsan,Thank you for the review! We hope to see you again in the future!

8/10 不錯哦

Marvin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月10日回覆
Marvin,Thank you for the kind review. We hope to see you again in the future!

6/10 一般般

Petra

不喜歡：整潔度、員工素質和設施服務
Was ok for one night but overpriced for what you got. For the staff we were mostly thin air, I guess being friendly is a thing of the past for some, we might as well been invisible to some. Sorry to interrupt your day.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月5日回覆
Petra, Sorry to hear you didn't enjoy your stay. We hope to make it back up to you in the future.

8/10 不錯哦

Jerry

喜歡：員工素質、住宿環境和硬體和客房舒適度
Decent place to stay
The common areas with a rug, we pretty soiled, but after our stay I could see why. The cowboys were in town and it's amazing how much mud they tracked into the hotel. Not the hotels fault, and not much they could do about it.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月25日回覆
Jerry,Thank you for the review and for being understanding about our common areas. We are glad you decided to stay with us.

10/10 有夠讚

David

Once again the staff was superb and Expedia sucked. 0/2 at informing the staff of my reservation. I think I will avoid Expedia in the future.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月22日回覆
David,It was an honor to get to have you stay with us and meet you! We hope to see you again in the future! Safe travels!

10/10 有夠讚

Pamela

於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月12日回覆
Pamela,Thank you for the review! We hope to see you again in the future!

6/10 一般般

Melody

喜歡：員工素質
不喜歡：整潔度
Carpet needed cleaned, door was in need of repair.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月12日回覆
Melody,Thank you for the review. We hope to have this issues resolved the next time you come!

6/10 一般般

Joyce

團體旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Room was good and staff very nice. But the bathroom was sure in need of some renovations and maintenance.
於 2023 年 9 月住了 1 晚
General Manager 於 2023年9月7日回覆
Joyce,Thank you for the review. We are very sorry about the state of the bathroom, I will let maintenance know about the issue. Thank you for choosing to stay with us. We hope to see you again soon. Take care!

8/10 不錯哦

Lucinda

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 2 晚
General Manager 於 2023年9月5日回覆
Lucinda,Thank you for the review. We look forward to seeing you again!

6/10 一般般

George

喜歡：員工素質
Our only problem was the condition of the bathroom. It was clean, but has suffered from the lack of regular maintenance. More attention was needed to correct a moisture problem which appears to have started years ago. Rm 131.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月31日回覆
Thank you for the review. We will use these comments to fix these issues! We hope to see you again in the near future!

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月28日回覆
Robert,Thank you for the review. We hope to see you again in the future!

10/10 有夠讚

Della

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月22日回覆
Della,Thank you for the review. We hope you pick us for your next stay in Havre!

10/10 有夠讚

Diane

喜歡：住宿環境和硬體
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月28日回覆
Diane,Thank you for the review! We hope to see you again soon.

4/10 不太好

Megkian

於 2023 年 8 月住了 3 晚
General Manager 於 2023年9月22日回覆
Megkian,Thank you for the review. We hope to see you again in the future!

10/10 有夠讚

Craig

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stay at Quality Inn every time we are in Havre. The staff is friendly and our room is always clean and nice. We stay in the king size non smoking room and the bed is so comfortable. Decent breakfast in the morning with several options. I don’t have anything bad to say. We will stay here again and again!!
於 2023 年 8 月住了 2 晚
General Manager 於 2023年8月21日回覆
Craig,Thank you for the kind review. We are glad you enjoyed your stay! We will see you again in the future!

4/10 不太好

les

家庭旅遊
不喜歡：設施服務
Pool conditions were dirty. Hot tub not working. Broken tiles in bathroom and hole punched in door of bathroom. Kids running around pool area and outside then back in pool. Along with the fact that some “dude” was smoking crack in his car in back lot, not sure this was a safe area. Would not stay there again. Way overpriced!
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月16日回覆
Les,I'm sorry to hear you didn't enjoy your stay. We would like to say sorry on behalf of everyone here. Please come back and give us another try.

8/10 不錯哦

Patricia

於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月5日回覆
Patricia,Thank you for the review! We hope to see you again in the future!

10/10 有夠讚

Gale

於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月10日回覆
Gale,Thank you for the review! We hope to see you again in the future!

4/10 不太好

Michelle

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Tired and worn. Peeling paint in room. Hanger on wall where art piece once was. Smashed in door of bathroom. Large area of counter facing had been broken off. Microwave was dirty inside and out. Lamp chair was faded and stained.
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月7日回覆
We are sorry to hear this. We fix the issue's in this room. Hopefully, you come and stay with us next time and these thing's won't be an issue again.

4/10 不太好

Scott

不喜歡：員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月21日回覆
Scott,Thank you for the review. We hope to see you again soon.

8/10 不錯哦

Julie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月7日回覆
Julie,Thank you for the review! We hope to see you again soon!