Hauts de Bienne Vacation Rentals

"The staff were consistently friendly and helpful throughout our stay, which really enhanced the overall experience. We travelled as a family of five—two adults and three children aged 9, 4, and 2—and found the hotel generally accommodating for families. Breakfast wasn’t included in our reservation, but the pricing structure worked well for us. For each paying adult, one child could eat free, and children under 3 were free anyway. This meant we only paid for the two adults, coming to a total of 30 CHF for all five of us, which felt like good value for what was on offer. There was a nice range of pastries and cereals, though the hot selection was quite limited. The availability of halal options was a pleasant and unexpected bonus. That said, the breakfast photos online felt slightly misleading compared to the actual spread. Our room was decent and reasonably clean, although it could have benefited from a bit more maintenance. The pull-out bed wasn’t particularly comfortable, which is fairly typical. There was also an odd smell in both the corridor and the room when we first arrived, which wasn’t the best first impression. We also noticed a few maintenance issues—two standing lamps were provided but only one had a shade, and the thermostat didn’t appear to work, although we only realised this on the final night of our stay. Housekeeping was an area that could definitely be improved. Our stay was only four days, and there was a notice stating that for stays longer than seven days"

"Absolutely disgusting rooms with filthy and stinky carpets, disgusting rusty kitchen area, the whole 1st floor’s carpets were disgusting, filthy and the whole Corridor had unbearable stink!we were given a room on first floor but we couldn’t stay in that room because it was absolutely disgusting dirty and was stinking because of the filthy carpets.i got upset and asked night receptionist Hilal to change our room and she gave us a clean room on the 4th floor. "

"Breakfast was more than I expected from an Airport Hotel, room was small, clean and adequate. Some of the staff the male manager was great and a couple of the female reception staff were great. "

"The location was lovely with a large park with walking paths just a block away. Our trips downtown took about 35 minutes and only 15 minutes to CERN. Breakfast was okay, but very crowded (a popular place). The room was comfortable. Only real issue is there are no restaurants within walking distance for dinner. We wish we had known ahead of time, so we could have grabbed some food at the airport. The shuttle service was wonderful, and we hired the same company for all our rides. The staff at the Inn were friendly and helpful: we didn’t know how to work the heater, so they came to the room and showed us."

"Breakfast was delicious and the staff were amazing "

"Great"

"It’s more a motel type accommodation than a hotel. Staff is very friendly, parking is free and good breakfast. However, rooms do smell of mold as there is now natural ventilation and they are more or less all ground floor. It is close to airport and does offer shuttle. "

"Good hotel "

"So very basic. Just a place to lay your head."