供應早餐,美國料理

豪帕吉長島麗笙飯店的評分

3.5 out of 5
豪帕吉長島麗笙飯店
110 Vanderbilt Motor Pkwy, Hauppauge, NY

評論

5.8
10 分,有夠讚;1013 則評論中有 221 則" "
8 分,不錯哦;1013 則評論中有 164 則" "
6 分,一般般;1013 則評論中有 179 則" "
4 分,不太好;1013 則評論中有 177 則" "
2 分,很糟糕;1013 則評論中有 272 則" "

6.2/10

整潔度

6.8/10

員工素質

5.6/10

設施服務

5.4/10

住宿環境和硬體

6.2/10

環保程度

評論

10/10 有夠讚

真實旅客

於 2020 年 5 月住了 3 晚
Front Desk Staff 於 2020年6月1日回覆
Thank you for choosing the Radisson!! Hope to see you again soon!!!!

6/10 一般般

Jennifer

不喜歡:住宿環境和硬體
The parking lot is very dark and the pool and rooms are run down but the staff is very nice and very accommodating.
於 2024 年 5 月住了 3 晚
The Radisson Hauppauge Team 於 2024年5月27日回覆
Thank you for your feedback we will address the areas of concern you mentioned with our team , we sincerely appreciate it you taking the time to klt us know

8/10 不錯哦

nancy

喜歡:整潔度和員工素質
👍
於 2024 年 5 月住了 5 晚
The Radisson Hauppauge Team 於 2024年5月27日回覆
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

8/10 不錯哦

Antonio

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
The Radisson Hauppauge Team 於 2024年5月27日回覆
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

8/10 不錯哦

Manouchka

喜歡:整潔度
於 2024 年 5 月住了 2 晚
The Radisson Hauppauge Team 於 2024年5月27日回覆
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

10/10 有夠讚

yasmine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and plenty of space for parking. Excellent service and very clean.
於 2024 年 5 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月24日回覆
Thank you Yasmine, we appreciate your feedback.

10/10 有夠讚

yasmine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome service and great experience. Very clean and organized.
於 2024 年 5 月住了 5 晚
The Radisson Hauppauge Team 於 2024年5月22日回覆
Thank you for your review we sincerely appreciate it, and look forward to welcoming you back.

10/10 有夠讚

Alan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its well groomed
於 2024 年 5 月住了 5 晚
Radisson Hotel Hauppauge 於 2024年5月22日回覆
Thank you for your review we sincerely appreciate it, and look forward to welcoming you back.

10/10 有夠讚

Carmelo

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 3 月住了 5 晚
The Radisson Hauppauge Team 於 2024年5月20日回覆
Thank you for your feedback we sincerely appreciate it.

6/10 一般般

Christopher

商務旅客
喜歡:員工素質
This stay was convenient, the staff was pleasant, the price was reasonable, there were various things from the lobby to the hallways to the room that need maintenance/repair, the hallway air needed refreshing as there was a stuffy smell.
於 2024 年 5 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月20日回覆
Thank you for your feedback we sincerely appreciate it.

10/10 有夠讚

yasmine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and great experience. I would love to stay here again. Very clean and organized. 🤗
於 2024 年 5 月住了 4 晚
JX 於 2024年5月17日回覆
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We're glad you found our service top-notch and enjoyed your stay. We look forward to welcoming you back, and don't forget to take a dip in our pristine pool next time!

6/10 一般般

albert

不喜歡:住宿環境和硬體
It had a restaurant near by and stores
於 2024 年 5 月住了 3 晚
Radisson Hauppauge Hotel Team 於 2024年5月14日回覆
Thank you for your review we sincerely appreciate it

8/10 不錯哦

DeForio

喜歡:整潔度
I would like to see the front desk employees in uniforms. Each day it looked like "random" people were working behind the desk. No name tags, hats, people just hanging out behind the the desk. Additionally, I wasn't sure where or when the restaurant was open for breakfast. It looked dark and looked like it wasn't open. The TV had poor service in my room, but the room was clean.
於 2024 年 5 月住了 2 晚
Radisson Hauppauge Hotel Team 於 2024年5月14日回覆
Thank you for your review. A uniform and name tag is essential, and we will work on getting this sorted out. Lighting the breakfast area and the TV service in the room will be our priority.

10/10 有夠讚

Omar arturo

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Ok
於 2024 年 5 月住了 1 晚
Radisson Hauppauge Hotel Team 於 2024年5月14日回覆
Thank you for your review we sincerely appreciate it

6/10 一般般

Bindya

喜歡:整潔度和員工素質
Cold breakfast
於 2024 年 5 月住了 2 晚
The Radisson Hauppauge Team 於 2024年5月11日回覆
hank you for your review we sincerely appreciate it, we will drill down on what happened with your breakfast, our apologies

6/10 一般般

Rose

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年5月12日回覆
Thank You for you Feedback

10/10 有夠讚

Carlos

喜歡:設施服務
Clean and peaceful
於 2024 年 5 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月10日回覆
Carlos, Thank you so much for your 5/5 score and comments. We sincerely appreciate it!

2/10 很糟糕

Michael

團體旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
.
於 2024 年 5 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月10日回覆
Dear Michael, Thank you for your feedback, we are sincerely sorry that we did not meet your expectations.

10/10 有夠讚

Patrick

喜歡:整潔度和員工素質
於 2024 年 5 月住了 4 晚
The Radisson Hauppauge Team 於 2024年5月8日回覆
Thank you Patrick, we appreciate your 5/5 and will share it with the team!

4/10 不太好

Robert

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
I stayed at Radisson in Freehold NJ two nights ago. Property manager may want to visit this facility to see what a proper hotel should look like. The Hauppauge facility is broken down, old and the rooms in very poor condition. We even had to request a change in rooms due to half a dozen burn holes in the rug which were about the size of a quarter. Right in the middle 0f the room. Seriously.
於 2024 年 5 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月6日回覆
Thank you for your Feedback, we are sincerely sorry we fell short of your expectations, We will address your review with the team.

2/10 很糟糕

Carlos

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月7日回覆
Dear Carlos, Thank you for your feedback, we are sincerely sorry we fell short of your expectations. We will continue to train our team on service, and anticipate guest needs.

4/10 不太好

melissa

家庭旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Im sure 50 years ago this place was something great....but now...not at all. I did not heed the warnings given in the majority of the reviews I read. Please don't make the same mistake. Upon arrival I noticed how dark it was inside. Reminded of a 1920's lounge. It was dark confusing...after taking the one and only elevator up to our floor, we then walked 8 blocks to our room...it was ridiculous. Got into our room only to find out the tv didn't work and neither did the thermostat. I went down to the desk to let them know. He sent up 2 "maintenance" guys who "fixed" the tv and air...of which neither ended up working right anyways. It wasn't their fault, i get that.they even told us most of the tvs were this way, so even if we changed rooms, we'd more then likely have the same issues. There was also no microwave to heat up the food we had. Another concern was that anyone could come in through the back entrance.. both doors were never properly shut and there was no lock that you had to swipe your keycard to get in...literally anyone could've come in, and even go into the pool area of which was not properly secured!!! Nothing to worry about there! So if you still decide to go, keep an eye on your kids! As crappy as the Clarion is, which isn't far away, i can say at least they have a working tv and microwave and doors that lock... never thought id give them a shout out...but there you go!!!
於 2024 年 5 月住了 2 晚
The Radisson Hauppauge Team 於 2024年5月6日回覆
Melissa, Thank you for your feedback, and our apologies on the TV/Thermostat, and the doors , we will investigate these issues with the team. We are sincerely sorry we fell short of your expectations.

10/10 有夠讚

Christian,SAN ANTONIO

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spacious rooms and great staff
於 2024 年 4 月住了 7 晚
The Radisson Hauppauge Team 於 2024年5月6日回覆
Thank you so very much for your review, and 5/5 Rating we sincerely appreciate it!

10/10 有夠讚

Maria

於 2024 年 4 月住了 6 晚
The Radisson Hauppauge Team 於 2024年5月27日回覆
Thank you for your feedback and rating, we sincerely appreciate it and will share it with the team

6/10 一般般

Steven

商務旅客
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Stayed for 3 nights, not once did cleaning service clean the room. The room climate never went below 77 degrees even with adjusting the temp.
於 2024 年 4 月住了 3 晚
Radisson Hauppauge Hotel Team 於 2024年5月3日回覆
Thank you for your feedback. We are sincerely sorry to hear your stay was not up to our standard, and we will take corrective action.

2/10 很糟糕

Jahmel

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service was terrible…gave us someone else’s room key that was already booked.
於 2024 年 3 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月2日回覆
thank you for your feedback we are sincerely sorry to hear your stay was not our standard, and we will make corrective actions.

10/10 有夠讚

Radia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and beautiful hotel and the staff are friendly
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月1日回覆
Thank you so much for your kind words, we sincerely appreciate it!

10/10 有夠讚

Karishma

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年5月2日回覆
Thank you we sincerely appreciate your review.

2/10 很糟糕

Greta

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is out dated. We could not watch live tv. Our room did not get cleaned by room service. Customer service was poor. The towels are thin and scratchy. The furniture was dusty. The building on the outside was not repaired and outdated. Parking lot was always difficult. I will never stay here ever again.
於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年4月30日回覆
Thank you Greta for taking the time and giving us your feedback. We will speak with the team, for corrective action. We are sincerely sorry we did not meet your expectations.

6/10 一般般

Margaret

Staff was slow even though there were no guests- not friendly whole place smelled of weed.
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月29日回覆
Thank you for your Feedback we sincerely appreciate it. We will drill down on the Front Desk Check in, and the odor.

10/10 有夠讚

Christian,SAN ANTONIO

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel located in central Long Island. The staff is great and the amenities are outstanding
於 2024 年 4 月住了 7 晚
The Radisson Hauppauge Team 於 2024年4月29日回覆
Thank you for your Feedback we sincerely appreciate it

8/10 不錯哦

Fallon

商務旅客, 親子旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Room was clean but hotel is very old.
於 2024 年 4 月住了 3 晚
The Radisson Hauppauge Team 於 2024年4月29日回覆
Thank you for your feedback, it is appreciated.

6/10 一般般

Gary

商務旅客
不喜歡:設施服務
Needs some upgrading
於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年4月25日回覆
thank you for your feedback we sincerely appreciate it, and will share it with the team.

2/10 很糟糕

Yigal

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would not recommend this hotel to my friends.
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月24日回覆
Yigal, thank you for your feedback, we are sincerly sorry we fell short of your expectations. We will drill down on our services and take corrective action.

6/10 一般般

Shannon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Other than my card being charged after I done paid and paid a deposit which I’m waiting to get back. The room was good wish it had a microwave, the bathtub was leaky but for the time I needed it for after my surgery it was convenient.
於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年4月23日回覆
Thank you Shannon for your feedback, we are sincerely sorry to hear of your leaky bathtub, and we will have the team address this. Your unused deposit hold will be released 5-10 business days depending on your back

2/10 很糟糕

shaunta

家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very nasty and not helpful
於 2024 年 4 月住了 3 晚
The Radisson Hauppauge Team 於 2024年4月23日回覆
Thank you Shaunta for your feedback, we are sincerely sorry to hear this, and will look into the matter.

6/10 一般般

Vanessa

情侶出遊
不喜歡:住宿環境和硬體
We had booked a room with a king size bed and when we got there they told us they only had rooms with two beds available and the beds were full size.
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月23日回覆
Thank you for your feedback, we sincerely appreciate it. and our sincere apologies for not having the King bed accommodation's available for your arrival.

10/10 有夠讚

Javier

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel muy lindo y limpio
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you for your feedback. and 5/5 rating, it is appreciated.

10/10 有夠讚

Christian,SAN ANTONIO

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location in central Long Island. Great for event hosting.
於 2024 年 4 月住了 7 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 不太好

Leota

情侶出遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
My key stopped working , i went to the desk twice in a row. The desk person came back up with me the 3rd time to “make sure i was at the correct room & doing it right” only to find out that i was correct. Then he told me to stay there and he went back downstairs and came back up with no avail . Then he ended up calling maintenance and they handled it . Building outside needs work for sure . The front doors don’t close and there’s only one door that opens in the front to get out. This place needs help.
於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you for your feedback, we sincerely appreciate it, and will utilize it for improvements with the team, and maintenance department.

6/10 一般般

china

不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 不太好

Clyde

不喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 不錯哦

Teshana

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Recommended , it was clean and the staff were nice, it's just the check in time and check out. Usual check in time was 3:pm , i checked in at 6 pm but still had to check out at 12. I was told $25 for 1 hour etc, $75 for 2 hours and $100 for 3 hours, other than that they were nice
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 不錯哦

Anita

家庭旅遊
喜歡:員工素質
We came for the dance competition week. No restaurant in the hotel ( very limited timing ) and not much in the area. My room was clean.
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月19日回覆
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 有夠讚

ana virginia

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
於 2024 年 4 月住了 4 晚
The Radisson Hauppauge Team 於 2024年4月17日回覆
Thank you for your 5/5 rating we sincerely appreciate it and will share it with the team.

2/10 很糟糕

Antoine

不喜歡:整潔度、員工素質和住宿環境和硬體
Bad
於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年4月17日回覆
Dear Antoine, we are sincerely sorry we did not meet your expectations, we will continue to drill down with the team, on raising the bar.

8/10 不錯哦

Fernando

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚
The Radisson Hauppauge Team 於 2024年4月22日回覆
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 不錯哦

Ruth

於 2024 年 4 月住了 2 晚
The Radisson Hauppauge Team 於 2024年4月19日回覆
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 有夠讚

Christian,SAN ANTONIO

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location in central Long Island. Outstanding staff that go above and beyond to make your stay enjoyable
於 2024 年 4 月住了 7 晚
The Radisson Hauppauge Team 於 2024年4月15日回覆
Thank you for your feedback, we sincerely appreciate it!

4/10 不太好

Joan

喜歡:整潔度
不喜歡:住宿環境和硬體
Room was nice, clean. Ran out of hot water.
於 2024 年 4 月住了 1 晚
The Radisson Hauppauge Team 於 2024年4月15日回覆
Thank you for your feedback, we are sincerely sorry to hear about the hot water, and we will check on that with our team.