哈福郡出租公寓

「Property managers never returned calls. Never returned messages or provided check-in instructions. When we arrived at night with my son, they still did not answer and then, after 25 calls, they answered and said it was canceled that morning. We booked one month out and we were confirmed. I travel all the time. Worst experience of my life with any business, especially a “hospitality” business.」

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「Horrible experience !!! The property didnot sent any reminder email to us, eventhough we transferred 5 nights advance money to property via expedia, while we missed to contact them 72 hr before. When we reached the front desk on the day of booking, we came to know that the property is rebooked by other party and we have to book another hotel in hurry. Surprisely, when we asked about refund, property owner refused to give us any refund of 5 nights mentioning that "why we missed to contact them 72...

「Where do I start? I've used VRBO all over the world & never had a problem. First, the listing said to call 48 hours ahead of trip to "register". Tried 5X, no answer, texted a few times, nothing. So we show up to the property & the address looks nothing like the pics & still no answer from host on how to get inside. I then call VRBO customer service, who contacted the host. Host calls me & says she got my "nasty" voice mail & to deal with customer service. By this time we've been outside for over...

「Im 100% sure this was a scam. I booked this back on may 5th for july 10th-13th I get there i cant get in contact with the owner Lorraine Jacobs i called multiple times left voicemails she NEVER reached out to me. Got in contact with the property manager Derrick but he couldn't find my reservation. Its an apartment NOT a hotel. The person at the front desk said this isnt the 1st time this happned with the Lorraine Jacobs lady. I had to spend a extra $400+ dollars just to find somewhere else to...