the road in front of hotel too narrow .. too many motor bike .. not good if you want to have a walk nearby
真實旅客
8/10 不錯哦
真實旅客
2016 年 12 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
10/10 有夠讚
Loretta ,Hong Kong
2016 年 11 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient, Spacious and Friendly Helpful Staff
Spacious room, huge windows and good views from the hotel. A very good hotel for business travelers, they provide Japanese TV channels and a good Japanese restaurant. Good buffet breakfast and super helpful staff. They helped us get mobile sim cards, recommend very good local food stores. I enjoyed my stay in this hotel and recommend this hotel to everyone going to Hanoi.
The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset.
It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel.
We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.