Serenity Villa Hotel

Property class: 3

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A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Serenity Villa Hotel provides free continental breakfast, a terrace, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Room

Deluxe Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Serenity Villa Suite

Room

Serenity Villa Suite

  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Room

Family Suite

  • City view
  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, City View

Room

Deluxe Room, City View

  • City view
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Room

Junior Suite

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Serenity Villa Hotel. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
28A Ngo Huyen St, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    2 min walk - 0.2 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    7 min walk - 0.6 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.7 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    8 min walk - 0.7 km

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    17 min walk
  • Noi Bai Intl. Airport (HAN)
    46 min drive

Restaurants

  • Phở 10 Lý Quốc Sư
    3 min walk
  • Phở Gà Nguyệt
    3 min walk
  • Noodle & Roll
    1 min walk
  • Mỳ Phố
    4 min walk
  • Hello Kitty Cafe
    4 min walk

About this property

Serenity Villa Hotel

  • Hotel near Hoan Kiem Lake
  • St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Serenity Villa Hotel, which provides free continental breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
    • Free newspapers, a front-desk safe, and concierge services
    • Luggage storage and smoke-free premises
  • Room features
  • All guestrooms at Serenity Villa Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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Frequently asked questions

Is Serenity Villa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Serenity Villa Hotel doesn't offer parking.

What time is check-in at Serenity Villa Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Serenity Villa Hotel?

Check-out is at noon.

Does Serenity Villa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17.00 per vehicle applies.

Where is Serenity Villa Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Dong Xuan Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 17 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serenity Villa Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what expected.

The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Room 306 do not go. Old mattress, no padding at all slept on hard springs and waking up at 4am to the smell of an abattoir, banging pots and boiling steam of raw chicken or whatever they were boiling into my window. Tried to block the smell by putting towels in the gaps of the windows. Tv was fuzzy. Staff were trying to be helpful but communication barrier.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Nice location, needs a revamp!

Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel clean in great location

I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room was large, clean and with a comfortable bed. I would go back.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good peaceful hotel in great location

I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the old quarters.

We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.
Verified review

6/10 Okay

Situé pas loin de l'église.

Bien situé dans une impasse calme, pas d'accès de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'était pas terrible, beaucoup de lacunes pas présentables comme sur les photos... Mais bon, c'est passable !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideal um die Altstadt Hanoi's zu erkunden

-ideal um die Altstadt zu Fuß zu erkunden -sehr freundliches und hilfsbereites Personal -Tourbuchung ohne Probleme möglich -die Abholung vom Flughafen Bahnhof hat super geklappt
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

가격대비 추천하고 싶지 않은 호텔입니다.

가격대비 절대 추천하고 싶지 않은 호텔입니다. 첫날 오버부킹으로 동급의 다른곳에서 1박을 하게 되었고 다음날 체크인하는 불편함이 있었으며 체크인해보니 오히려 1박 했던곳 시설이 더 좋았으며, 위치는 주변 성요셉성당과 인접하여 편리, 식사는 생과일 쥬스와 별도 추가 메뉴만 그럭저럭이었음. 직원들은 대체로 친절하나 만족할 정도는 아니며, 청소는 매우 깨끗하게 하나 시설이 너무 노후하고 결정적으로 수압이 너무 낮아 불편했음. 주변 시당들은 평범하나 외국인 상대 가게여서 인지 가격대비 비싼편임. 절대 추천하고 싶지 않은 호텔입니다.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with central locatiin

The staff were very helpful and polite. Their English was good and they helped us booked tours, taxis etc. One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge. The only downfall, there was only one chair in our room which wasn't very comfortable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

easy to go to the main attractions nice staff spacious rooms
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテルです

ホアンキエム、旧市街エリアには、たくさんのホテルがありますが、部屋の広さ、清潔さなど、同価格帯のホテルと比べて、より快適な部屋でした。 wifiの接続も問題なく、シャワーのお湯も途中で切れることもなく、最後まで使えました。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kurzer Stopover in Hanoi vor der Weiterreise nach Ha Long
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Ruhig gelegen, sehr sauber, Zimmer noch recht neu (aber etwas billig) ausgestattet, Personal freundlich und hilfsbereit.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Location, Nice Staff

The hotel was Perfect, Great Location with Large Room and Very Kind staff. I strongly recommend this hotel.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place for the budget traveling couple

Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Serenity villa

Very polite and helpful staff, walking distance to everything.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Qualité/prix

L'hôtel est situé dans le vieux quartier, plus spécifiquement le "backpacker area". Plusieurs Resto à proximité. Les gens de l'hôtel sont très aimable et serviable. Pour ce qui est de la chambre grande, propre et bien équipée. Mais il y a beaucoup de bruit (Klaxon, construction)
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Very good

The hotel was very clean and comfortable to stay for a night. The service was very good. Everyone was very friendly! Thank you
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but don't go to Vietnam

Loved the hotel, the first night they were over booked so was sent to a bin hotel (this is common in Vietnam, sometimes it's a scam but this was a genuine mistake) they made up for this of the stay by giving me a free room upgrade. The staff at the hotel lovely and couldn't be more helpful :-) Vietnam is an interesting place, I wouldn't return due to the level of scams and most residences see westerners as cash machines with no soul. Thailand, Taiwan and Cambodia are much nicer places for tourists and almost just as cheap :-) Most market sellers will attempt to overcharge you, don't even bother unless you have a Vietnamese person with you to get you the correct price. Seeing the chaos of Vietnam could be worth it, but I didn't find it enjoyable or pleasant.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 최고 호텔

위치가 조용하고 객실은 매우 깨끗하고 조식이 매우 좋았음.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음엔 찾기가 좀 어려웠지만 위치는 아주 좋다. 와이파이도 훌륭하다. 직원들이 매우 친절하고 도움을 많이 주었다. 침구에 머리카락(내것이 아닌것이 확실) 뭍어 있어서 약간 아쉬웠지만 객실도 깨끗하고 전반적으로 매우 훌륭하다.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unglaubliche Lage mitten in der Altstadt

Am Ende einer Seitengasse einer Nebengasse...zentraler ist kaum möglich! 2 Minuten Laufweg zur St. Joseph Kathedrale, 5 Minuten zum See, alle Arten von Shops, Suppenküchen und Restaurants in direkter Umgebung, die Lage ist unübetroffen! Das Hotelpersonal ist sehr freundlich und unglaublich hilfsbereit. Toller Service, Frühstück lecker. Mehr können drei Sterne auch in Deutschland nicht bieten (eher weniger...auf jeden Fall was den Service betrifft...)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in excellent location

Stayed in March 20166 - loved the location, room and staff;
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivement recommandé!

Accueil chaleureux et l'équipe de la réception veulent nous aider. Je recommande cet hôtel. Excellent rapport qualité-prix.