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小河內飯店的評分

2 out of 5
小河內飯店
24C Ly Quoc Su St., Hoan Kiem District, Hanoi

評論

7.8

不錯哦

10 分，有夠讚；10 則評論中有 5 則" "
8 分，不錯哦；10 則評論中有 2 則" "
6 分，一般般；10 則評論中有 1 則" "
4 分，不太好；10 則評論中有 1 則" "
2 分，很糟糕；10 則評論中有 1 則" "

7.0/10

整潔度

8.2/10

員工素質

7.2/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚

2/10 很糟糕

Min，Hanoi

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
They ruined my holiday
Be careful. When I arrived this hotel at night, I hearded that they sent e-mail to me 1 hours ago like this : "So sorry for this email if it disturb you. Please cancel your booking as soon as possible because our room was sold out today. We did close our room on website but don't know somehow, you still booked the room. Please cancel the booking then we will free of charge for this cancelation". They said this is caused by system of Hotels.com so they don't have responsibility. For 2 hours I had to wait until they search the refund regulation on website. Finally they returned money except commission. I was really tired and had to find another hotel to sleep at 11 pm. I hope nobody expierence like this any more.

8/10 不錯哦

真實旅客

喜歡：員工素質
Located in a very convenient area of Old Quarter. Plenty of good food and tourist information shops around the hotel.

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度
Hotel im Shoppingfirtel von Hanoi
Auf den ersten Blick ein sehr nettes kleines Hotel auf den zweiten Blick sehr verwohnt und dreckig

10/10 有夠讚

lynn，sydney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
charming little hotel
i would definitely stay here again, 10 minutes walk to the lake, quite, clean. big room. nice staff. it was great

10/10 有夠讚

Ивелин/Ivelin，Bulgaria / България

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good location, nice staff, RECOMMENDED
Very god location, few minutes walk to the heart of Hanoi's city centre. Highly recommended. Definitely would use it at the next visit in Hanoi.

10/10 有夠讚

Gordon，Singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Hotel is very conveniently located and just a short walk to the lake area. Hotel is simple and clean with a decent selection for the breakfast menu. A value for money hotel inside old quarters. A short walk away is the airport shuttle which departs non stop every hour to the airport only for VND $40,000 (about USD $2).

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic staff, unbeatable location.
If you are looking for luxury, this hotel is not for you. However, it is charming, comfortable, and you can not beat the location. It is right in the heart of Hanoi. The staff members are so kind and accommodating. Breakfast is included and consists of freshly made omelettes, bacon, coffee and fresh fruit and juice. Delicious!

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was up 6 flights of stairs, and dirty.

10/10 有夠讚

Ивелин，България

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended! Would use it again and again
The lady manager is absolutely helpful and friendly. Clean and spacious refurbished rooms. Cheap restaurant within lobby area. Every time I come back to Hanoi will stay only at this hotel. The most important thing is - speak to the lady manager and definitely she will help you with your enquiry, even how to get to somewhere by public bus. She never tried to force me for expensive tours or overcharged me for taxi. Even I did get discounted rates for some 3rd party services, compared to what would pay if used directly from supplier.
Le Petit Hanoi Team 於 2016年5月21日回覆
Dear Sir/Madam First of all, Le Petit Hanoi team thank you so much for your nicely, kindly stay with us. During time you stayed, we tried by our best to serve you with the best we have but we knew, nobody is perfect, we could made some mistake to you but you still forgive us, that's your kindness and make us know we need to improve our service. Also, happy to hear you will stay at our hotel again if you comeback Hanoi, it's our honor and you always welcome here :) Again, thank you and see you soon.