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薰衣草中央 Spa 飯店的評分

3.5 out of 5
薰衣草中央 Spa 飯店
39 Hang Bac Street, Hoan Kiem Dist, Hanoi

評論

9.6

好極了

10 分，有夠讚；1000 則評論中有 775 則" "
8 分，不錯哦；1000 則評論中有 186 則" "
6 分，一般般；1000 則評論中有 25 則" "
4 分，不太好；1000 則評論中有 5 則" "
2 分，很糟糕；1000 則評論中有 9 則" "

9.6/10

整潔度

9.8/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Kin Long

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
很靠近老城區
於 2023 年 11 月住了 6 晚
Hana Pham 於 2023年11月22日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 有夠讚

tzu chun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Well trained employees , really kind and friendly
於 2020 年 2 月住了 1 晚
DAN LAI(MR.) 於 2020年2月22日回覆
Dear Sir/Madame I would like to personally thank you for choosing Lavender Central Hotel &Spa ( Formerly Oriental Central Hotel) on your recent trip to Ha Noi. We hope to welcome you again in the very near future. We appreciate your feedback. With many thanks and best regards, DAN LAI(MR.) Hotel manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
有曱甴從門邊爬入，門關不上，有空隙，冷氣不足，走廊太熱，但早餐十分豐富，有特色，員工熱情有禮，會介紹附近景點
於 2019 年 6 月住了 2 晚
Thomas Nguyen/Mr. 於 2019年7月8日回覆
Dear Sir/Madam, Thank you very much for your feedback after your staying at our hotel. We really appriciate your sharing that helps us to improve our hotel service in the future. We hope you had a great stay with us and wish to have chance to welcome you back out hotel in the nearest future. Best regards,

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和客房舒適度
我們多人入住，共住五間房，設備出現很多狀況，有的是門鎖壞了，有的是水龍頭壞了，有的是浴室淹水，應注意維修。還好櫃檯人員親切和善。
於 2019 年 6 月住了 1 晚
Andy Vu 於 2019年6月15日回覆
Dear Sir/Madam,   Thank you for staying with us as well as taking the honor to receive your valuable review about us. Your suggestions has been passed to our hotel manager and our colleagues to improve our hotel service better. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel.   Regards Andy Vu

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
A good experience for staying here if one interested in explore of the old city. It is walkable to most landmarks. There is a small dining room but only provide breakfast, if one arrives late at night & not familiar the neighborhood, it would not be a good experience. Hotel should open the restaurant for dinner, not a long menu but simple one to meet the demand. Staffs speak enough English to communicate but need further study of the language. There is an airport bus not far from the hotel, 5 minutes walk & it is right by the lake, it cost USD 2 one way & run every 15 minutes. We had a good time in Ha Noi.
於 2019 年 1 月住了 4 晚
Andy Vu 於 2019年1月31日回覆
Dear Sir/Madam, Thank you for staying with us as well as taking the honor to receive your valuable review about us. Your review would be passed to our hotel manager and our colleagues to improve our hotel service better. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Andy Vu

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 1 晚
Mary Duong 於 2019年1月2日回覆
Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel.

10/10 有夠讚

Ching，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
員工非常親切，當我們需要在很早出門的時候，主動表示要幫忙準備早餐讓我們外帶，而且另外幫忙介紹的計程車非常的便宜實在。
於 2018 年 11 月住了 2 晚
Mary Duong 於 2018年11月11日回覆
Dear Mr/ms. Ching, Thank you for your stay and useful comment about our hotel. We would like to thank you for your great compliment. It was strong motivation to encourage hotel staffs to be professional ones of taking care of customers. We would love to take a great chance to welcome you back to our hotel again for new feeling and service. Best regards Mary Duong

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 9 月住了 1 晚
Mary Duong 於 2018年10月5日回覆
Dear Sir/madam, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Mary Duong

10/10 有夠讚

真實旅客

A good choice of hotels in Hanoi
Nice staffs and good location
於 2018 年 8 月住了 5 晚
Mary Duong 於 2018年8月31日回覆
Dear sir/ madam Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Mary Duong

10/10 有夠讚

CHING HAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
近市區 現做早餐超棒 櫃台人員服務佳
櫃台人員很有禮貌 服務佳 早餐現做 多種選擇 很棒 位置就在36古街裡 方便
於 2018 年 1 月住了 1 晚

10/10 有夠讚

Ting-YU

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的飯店
服務很好，房間大小適中很舒適，早餐的河粉很好吃
於 2017 年 7 月住了 2 晚

10/10 有夠讚

mrs lok，hong kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service
I have been staying in Oriental Cental hotel and another 5-star hotel in this trip. The service of Oriental is absolutely no worse than the 5-star hotel, but the price is much lower. The room is clean, and spacious enough. The welcome drink, food plate and souvenir are all impressive. The breakfast is also good, though variety is not much. We're overall very satisfied with this hotel, value for money.
於 2017 年 7 月住了 1 晚

10/10 有夠讚

CHIEN-HUNG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nearly 5 stars service hotel!!!
真的不錯的飯店，乾淨舒適服務佳！ 離鬧區很近卻不吵雜。 It's really nice hotel and good service ,must be live in again!!

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店每一位接待人員都好親切，盡心盡力服務好讚賞。酒店很干淨，空間大，離市中心好近，酒店附近有很多美味餐廳，好多coffee 館，夜晚走出3分鐘左右就有本地特色的酒吧，收費很平，非常滿意。

10/10 有夠讚

Charles Chih Hsiung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

ChiYun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Ho Wah，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
helpful and friendly staff
It is a very new hotel, simple and clean. Staff is very helpful. We checked in hotel at 4am after overnight train from Sapa. The staff offered us guest room for shower and rest and also free breakfast on that day. It is very convenient for us especially after the long overnight train. The location is cery good, heart of old quarter, you can reach the local food market, one of the best french restaurant and the lake in a few minutes.

10/10 有夠讚

Wing Hong，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
在河內愉快的經驗
酒店地點在舊城中心，大部分景點在步行範圍之內，區內地度食店很多很方便，服務員英語水平高，溝通無障礙，服務主動親切，很好的一家酒店！

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很好
很好

8/10 不錯哦

Peter

喜歡：員工素質、設施服務和住宿環境和硬體
A fine property, with good breakfast and eager to please staff. Conveniently situated in the midst the chaotic frenzy of Hanoi's challenging motorbike and car traffic. The only thing lacking was an English-language television news channel, an amenity found in other hotels even in smaller cities, like Hoi An and Hue. One likes to know what's going on outside Hanoi, too.
於 2024 年 4 月住了 3 晚
Lavender team 於 2024年4月22日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 不錯哦

CHIA YEN

團體旅遊
喜歡：整潔度、員工素質和設施服務
Perfect location in old Quarter . Staffs are professional and friendly. Airport transfer taxi service is very helpful for the early airflight.
於 2024 年 3 月住了 4 晚
Dan Lai 於 2024年4月2日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 有夠讚

Suan Theng

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Dan Lai 於 2024年3月31日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 不錯哦

Hiroyo

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was conveniently located in the old town area. The staff were very polite and accommodating to me even though I was not fluent in English. They recommended restaurants and sightseeing spots, greeted me when I returned to the hotel, and welcomed me as if I were at home. The restaurants recommended were all delicious, close to the hotel, and reasonably priced. Also, I had a car arranged for me to take me to the airport, and it was cheaper than Grab, the car was larger, and the driver was polite and comfortable. If they could improve it further, I would like them to be disposable slippers. Although it is not eco-friendly, it is necessary as a countermeasure against coronavirus. If I ever go to Hanoi again, I would like to use it again. thank you very much.
於 2024 年 3 月住了 2 晚
Dan Lai 於 2024年3月27日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 有夠讚

Kathern

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If I could give more gold stars rating Lavender Hotel I would! From the second I stepped out of my taxi in front of the hotel, I was made to feel like royalty. A doorman brought my luggage into the lobby, I was checked in quickly and my luggage was taken to my room. I was offered hot tea too. It was very quiet. The bed, pillows was and cotton sheets were perfect. This hotel was probably built in the 1920’s or 1930’s. The lift , electrical, plumbing and bathroom have all been updated without losing the historical charm of the building. The bathroom was beautiful! Breakfast was incredibly delicious; with many choices on the buffet as well other items cooked to order. It’s located in the middle of the Old Quarter. If you’re looking for modern then it would be best to choose another part of the city. Every hotel and building in the Old Quarter is historic. It’s wonderful!
於 2024 年 3 月住了 1 晚
Dan Lai 於 2024年3月18日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

6/10 一般般

Tracey

情侶出遊
喜歡：員工素質
Staff are wonderful at this property. Rxtremely helpful. Rooms on small size. No street noise given road proximity. However lots of internal noise from other room guests and restaurant area. Location great.
於 2024 年 3 月住了 2 晚
Lavender team 於 2024年3月13日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 有夠讚

Alan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved the staff at the property. The went above and beyond to make sure our stay was great! The location is right in the heart of Old Town and easy walking distance to many amenities and sites. Our room was very clean and comfortable. We highly recommend this property if you want to experience Old Town Hanoi!
於 2024 年 2 月住了 2 晚
Dan Lai 於 2024年3月3日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 有夠讚

Maurice，Winnipeg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice boutique hotel. Staff were wonderful. A very nice breakfast was included with a lot of variety. Close to Hoan Kiem Lake and a lot of street food and restaurant options. Great value for money.
於 2024 年 2 月住了 2 晚
Dan Lai 於 2024年2月14日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

6/10 一般般

Elvira

家庭旅遊
喜歡：整潔度
Just an average experience Location is good Do not accept the transportation offers from the front desk They are way overpriced and didn’t drop us at the right location use Grab app
於 2024 年 2 月住了 2 晚
Dan Lai 於 2024年2月14日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 有夠讚

Chiara

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ho dato il massimo delle stelle per il rapporto qualità prezzo location . Hotel molto carino in pieno old quarter di Hanoi . Il personale è davvero molto gentile sia i ragzzi alla reception che quelli al DESK che quelli in cucina. Abbiamo prenotato con loro trasfert per aeroporto a prezzi onesti . La stanza un po’ piccolina ma per il centro di Hanoi va bene e poi sei al centro centro . La notte non si sentono rumori esterni. Vale il prezzo
於 2024 年 1 月住了 1 晚
Hana Pham 於 2024年1月31日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

6/10 一般般

young woo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Near beer street. I f you can handdle the very busy area,you will be o.k. Everything is near by the hotel but before check in, make sure your room has windows or not.
於 2024 年 1 月住了 2 晚
Dan Lai 於 2024年2月14日回覆
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 有夠讚

MASATO

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ハノイ観光にはとても便利な場所にある。部屋は所々に痛みが見られたり、廊下から音が聞こえたが気になる程ではなく、十分に清潔で快適だった。水回りも問題ない。
Hana Pham 於 2024年1月14日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 不錯哦

Yoshio

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Hana Pham 於 2024年1月14日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 有夠讚

Toshihiko

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Hana Pham 於 2023年12月31日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly and the rooms were very clean and nice. The breakfast was good.
於 2023 年 11 月住了 2 晚
Hana Pham 於 2023年12月31日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 不錯哦

Anthony

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable hotel with friendly staff
於 2023 年 11 月住了 5 晚
Hana Pham 於 2023年11月22日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 有夠讚

Taalib，Valley Stream

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my second stay at Lavender Central. Each time my experience was excellent! The staff is great. It's centrally located near a lot of action, restaurants, bars and shops. I, once again, highly recommend this hotel.
於 2023 年 11 月住了 3 晚
Hana Pham 於 2023年11月22日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 不錯哦

Teresa

於 2023 年 10 月住了 2 晚
Hana Pham 於 2023年11月22日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 不錯哦

Mayu

喜歡：員工素質、設施服務和住宿環境和硬體
スタッフは皆優しいです。
於 2023 年 10 月住了 2 晚
Hana Pham 於 2023年11月22日回覆
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 不錯哦

Edward，Riverside

喜歡：整潔度和員工素質
A good hotel for the $$$ bad water pressure and internet
於 2023 年 7 月住了 9 晚

10/10 有夠讚

stacey，Orange

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
Right in the center of old town. Everything is within walking distance
於 2023 年 4 月住了 1 晚
Dan Lai 於 2023年6月3日回覆
Dear Value guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in a very near future. Sincerely, Lavender Central Hotel Team.

10/10 有夠讚

SETSUMI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯哦

francis

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location. Excellent service. Breakfast was good. Room was a bit tight, but it was functional. The “city view” was not much of a view. More of a view of the air conditioner. They moved us for the extra night coming back from Ha Long Bay to their sister property. Their sister hotel, the Rex Hanoi, was much better with regards to room and facilities. The Lavender is okay if you’re only staying a couple of nights and don’t mind the minimalist facilities. Otherwise I’d choose the Rex Hanoi.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

sera

於 2023 年 3 月住了 3 晚

6/10 一般般

francis

情侶出遊
喜歡：員工素質和住宿環境和硬體
Staff and service was excellent. Breakfast was was typical, but the service was excellent. The only issue was that the room required a deep cleaning. The room itself was tidy and clean upon first entering, but under closer inspection, the room was in need of a deep cleaning. The bed, floor, and bathroom were clean enough. I would not choose to stay at this hotel again. On our return from Ha Long Bay, we were moved to their sister hotel due to “issues” with the air conditioner in our room. We were moved to the Rex Hanoi Hotel. The hotel had more amenities and the room appeared to be in a better state. I would stay at this property again.
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Rita

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy accesible a pie. La atención agradable, el desayuno muy rico. Utilizamos el servicio de spa y fue muy bueno.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

MIHO

於 2023 年 2 月住了 1 晚

10/10 有夠讚

HAJIMU

於 2023 年 2 月住了 3 晚

10/10 有夠讚

Lee

於 2023 年 1 月住了 1 晚

8/10 不錯哦

Singh

喜歡：員工素質、設施服務和住宿環境和硬體
Good location