Victor Gallery Hotel & Spa

Property class: 5 and above

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market, Victor Gallery Hotel & Spa provides a free breakfast buffet, an airport shuttle, and a free daily manager's reception. Indulge in a deep-tissue massage, a body scrub, and thalassotherapy at the onsite spa. The on-site Vietnamese cuisine family restaurant, Victor Family restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a rooftop terrace and an art gallery on site.
The current price is NT$2,102
NT$2,383 total
includes taxes & fees
Oct 5 - Oct 6

Popular amenities

  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Double or Twin Room (Internal window)

9.4 out of 10
Exceptional
(57 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

Premium Double or Twin Room, City View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free wired internet

King double room with city view

8.0 out of 10
Very good
(1 review)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Family Room, Connecting Rooms, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free wired internet

Honeymoon Room, 1 King Bed, Bathtub, City View

  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Victor suite room with Balcony

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Panoramic Room, 1 King Bed, Balcony, City View

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free wired internet

Classic double or twin room with internal window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

Double or Twin CLASSIC

  • Sleeps 6
  • Free wired internet
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About the neighborhood

Located on a lake, Victor Gallery Hotel & Spa is in Old Quarter neighborhood and is connected to a rail/subway station. Hoa Lo Prison Museum and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Ngoc Son Temple are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Hanoi travel guide
Map
95 - 97 Hang Gai Street, Old Quarter, Hoan Kiem Ward, 93-95B 11, Hanoi, 100000

What's nearby

  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    2 min walk - 0.2 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Long Bien Station
    15 min walk
  • Noi Bai Intl. Airport (HAN)
    34 min drive

Restaurants

  • MẸT Vietnamese restaurant & Vegetarian Food MET 5
    1 min walk
  • chất coffee & drinks
    2 min walk
  • Gau Coffee & Bakery
    1 min walk
  • Phở Gà Hàng Hòm
    2 min walk
  • Quoc Huong
    1 min walk

About this property

Victor Gallery Hotel & Spa

  • Luxury family-friendly hotel renovated in 2025 and located near Hanoi Old Town Night Market
  • Located close to Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple, Victor Gallery Hotel & Spa provides a free breakfast buffet, an airport shuttle, and a free daily manager's reception. Indulge in a deep-tissue massage, a body scrub, and thalassotherapy at the onsite spa. The on-site Vietnamese cuisine family restaurant, Victor Family restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a rooftop terrace and an art gallery on site.
  • You'll also enjoy perks such as:
    • Limo/town car service, self parking (surcharge), and babysitting (surcharge)
    • Outdoor furniture, a porter/bellhop, and luggage storage
    • Free newspapers, books, and coffee/tea in the lobby
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 100 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Designer toiletries, bidets, and hair dryers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and recycling

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 399,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Bicycle tours
  • Books
  • Farming classes
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator (24 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • At least 80% organic food
  • Beaux Arts architecture
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2025
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Office
  • Phone
  • Printer
  • Recycling
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to May 31 2027 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from July 1 to December 31:
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 999000 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1799000
  • New Year's Day (January 1) Gala Dinner per adult: VND 1799000
  • New Year's Day (January 1) Gala Dinner per child: VND 899000 (up to 8 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self parking fee: VND 399000 per day
  • Rollaway bed fee: VND 999000 per night
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number +8498567533

We should mention

This property caters to LGBTQ+ guests
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Victor Gallery Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Victor Gallery Hotel & Spa?

As of 2026/10/1, prices found for a 1-night stay for 2 adults at Victor Gallery Hotel & Spa on 2026/10/5 start from NT$2,102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for VND 399000 per day.

What time is check-in at Victor Gallery Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Victor Gallery Hotel & Spa?

Check-out is at 11:00 AM.

Does Victor Gallery Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Victor Gallery Hotel & Spa located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hanoi Old Town Night Market, and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Ngoc Son Temple are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Victor Gallery Hotel & Spa Reviews

9.2

Wonderful

9.2

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 683 out of 862 reviews
Rating 8 - Good. 62 out of 862 reviews
Rating 6 - Okay. 48 out of 862 reviews
Rating 4 - Poor. 34 out of 862 reviews
Rating 2 - Terrible. 35 out of 862 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
スタッフが親切でよかった
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ewww
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn thoải mái , đẹp , sẽ quay lại
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean and it seems they don't clean your room daily unless requested. Female staff were not very helpful, particularly at check in (perceived as a lazy attitude). Bags not delivered to the room after 5 hours, so we collected it ourselves. By contrast, the male staff were active and helpful. Rooms need maintenance with gaps in the ceiling, floors, walls. Rooms are very small and feel claustrophobic. Restaurant is at another hotel 100m away. Reception toilets were dirty. I think I paid too much for what we got. Barely a 3 star hotel and I'd give it a guest rating of 5. Location is convenient. Would not revisit this hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, especially there was a receptionist her name was skye she recommended us good spots for Vietnamese food!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially the staff as others have mentioned, but one issue we had was that the temperature is controlled by the hotel, not the occupant. So it was a little warm for us, but after we expressed our concerns, they brought in an extra unit to cool our room down so we’re OK after that.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location and near all tourist spots
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変お世話になりました。朝食が非常においしかったです。
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great service and so friendly
Stayed 28 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Our room was not clean when we arrived. We had to get housekeeping to wash the cups and spoons. They look was dirty and had to be swept. The cooked breakfast was always cold. We ordered eggs which was made on request. The chef Jamie was lovely and made me very good Pho. Sometimes we had to go to theirsister hotel for breakfast as there were not many guests. Definitely not a 5 star hotel.
Stayed 8 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel of our trip. We stayed in Vietnam for two weeks, and I can safely say this was the worst hotel of our entire trip. I know it was very cheap, so I wasn't expecting luxury—we just needed a base for the night after a late flight. However, as long as a hotel is clean and safe, I’m usually satisfied. This place was disgusting and downright dangerous. There were severe electrical fire risks, including exposed cables and loose light switches. On top of that, there were hairs in the shower trap, it reeked of paint stripper at reception, and there were mopeds parked right in the lobby. The shower silicone was mouldy—the whole place is cheap, nasty, and needs a complete renovation. The positive reviews must be fake because there is absolutely no way anyone could rate this highly. The biggest scam was the "rooftop pool and bar" inclusion. This actually belonged to a sister hotel across the road, not this one. It's completely false advertising, and they should really be refunding me. I couldn’t comment on the breakfast because the place was so filthy I didn’t dare eat in the restaurant. If I had to give one positive, I’d say the staff were friendly. Thanks to them—it’s not their fault the hotel is in such a sorry, hazardous state.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to Hanoi a few times and i could say that this hotel is my favorite. The location is perfect for exploring Hanoi as it is in the heart of the Old Quarter and just steps away from the lake, the train street, night markets and heaps of restaurants and stores. The staff at the reception and sales are all very kind and helpful. Special thanks to Henry who went above and beyond to ensure that my family will have a pleasant stay in Hanoi. Thank you guys !
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, great staffs. Location close to everywhere. Very good location !!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were very extremely friendly and nice.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we arrived to find they had no knowledge of the booking even though we had email confirming. So we had to pay again but at a higher rate. The room was adequate at least the shower was hot. View not the best but can put up with that. Its advertised as a 5 star hotel but should be lucky to make 3 star. Dirty mattress outside the room during our whole stay. It also shows a rooftop bar, one of the reasons we picked it but its actually at the sister hotel down the road and when we went to try it it was closed. We asked about the pool and was told thats also at the other hotel but is closed to be cleaned. Breakfast well, we went for breakfast on the second day to find the room empty, we were rushing for a trip so had to go, when we asked when we got back they said sorry the breakfast was also at the sister hotel down the road, you couldn't make it up. We also came back one evening at 2am and couldn't get in because the night man was asleep, we managed to force the door open which was held closed by an umbrella. Just to rub salt into the wounds on check out they charged us for a bottle of water, really? Been to many hotels in Vietnam and this was the worst by far and NOT 5 Star. Would not recommend.
Dirty mattress
What the bar should look like
How it did look
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room! AC and wifi were good! Great location!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was in a very poor condition, stains on every furniture everywhere in the hotel. But the location was great. Close to many must go places in the city.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place overall
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staffs are all so lovely, especially henry! Highly recommended
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained. I was on the top floor with a balcony which was great. Cleaning staff were very slow to come makeup the room though, some days didn’t come at all. Front desk staff were always very helpful. Breakfast was good and came with the room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the old quarter, staff was very friendly and helpful. They provided great recommendations and helped organize our transport as well!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the historic old quarter, a short walk from beautiful Hoan Kiem lake and night market. Walkable to Train Street and Temple of Literature. While the facility is showing signs of aging, it is clean and the staff outdo themselves keeping guests comfortable and happy. Vivian’s excellent recommendations on dining and visiting attractions proved invaluable. We loved our stay at Le Petit Princess Hotel and spa. My wife and I stayed here twice and would easily choose to again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is great. Staff were excellent. Room was clean and comfortable. Common aereas were dirty and cluttered. Building could use a reno. Breakfast was OK. Overall decent value for what we paid.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vennlige og hjelpesomme ansatte fikk oss til å føle oss velkomne.
Stayed 1 night in Apr 2026