露台/庭院

河內蓮花精品飯店的評分

3.5 out of 5
河內蓮花精品飯店
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi

評論

9.6

好極了

10 分,有夠讚;1019 則評論中有 882 則" "
8 分,不錯哦;1019 則評論中有 66 則" "
6 分,一般般;1019 則評論中有 36 則" "
4 分,不太好;1019 則評論中有 15 則" "
2 分,很糟糕;1019 則評論中有 20 則" "

9.8/10

整潔度

9.8/10

員工素質

8.2/10

設施服務

9.6/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Ming

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
You can buy food everywhere and all the top rated food recommendations were within walking distance. *Clean rooms *Pick up area for the Haling Bay tour *Friendly and very helpful staff (-) Breakfast is at the sister hotel which is only 2 minutes walk but we didn't mind it as it has a view of the City :) ..
Jimmy 於 2024年1月17日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
工作人员很友好,英语和中文都很好。 酒店还提供许多价格优惠的旅游服务。
於 2023 年 12 月住了 1 晚
Jimmy 於 2024年1月7日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
安静的酒店,位置便利,去镇上的任何地方都很方便。 美味的早餐和友好的工作人员。
於 2023 年 12 月住了 1 晚
Jimmy 於 2024年1月7日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

Fung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Walking distance to nearby local street food, restaurant and also the ho kiem lake. Even located in the busy street, but the hotel is surprisingly quiet where i stay at 2nd floor. Serve good breakfast with omelette, pho, fruit, bread, light salad, and few dishes that different in everyday. Clean hotel with everyday room cleaning services.
於 2023 年 12 月住了 1 晚
Jimmy 於 2024年1月7日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

Leung

喜歡:整潔度和員工素質
於 2023 年 11 月住了 1 晚
Jimmy 於 2023年12月12日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

Leung

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
工作人员非常友善,早餐美味,阳台很大,风景优美
於 2023 年 11 月住了 1 晚
Jimmy 於 2023年12月10日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

8/10 不錯哦

Boon Fei

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
clean, day time receptionist nice, location ok
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Barbara

喜歡:整潔度和員工素質
Older hotel but well kept. Breakfast in another hotel. Room small but adequate. Friendly staff.
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Patrick

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Location was great. Staff at front desk amazing and very helpful. Breakfast adequate even if in adjoining hotel. Room cleaning staff do a good job. Overall a positive experience.
於 2024 年 3 月住了 6 晚

10/10 有夠讚

Sasha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

sterling

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are so nice and helpful!

8/10 不錯哦

John

喜歡:整潔度
Friendly staff, good location, nice room
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Nadina

家庭旅遊
喜歡:設施服務
Great location, awesome staff - they made us up a breakfast to go when they found out we were checking out prior to the start of their breakfast. The staff also book us an airport transfer at the same price as Grab and then helped retrieve a forgotten bag from the same taxi! The balcony was huge, wished we had more time there!
於 2024 年 3 月住了 1 晚

6/10 一般般

Hirendra

不喜歡:設施服務
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Janyce

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly. Room was clean. Location is awesome. Walking distance to the old quarter, street food, lake and shopping. Very well located indeed.

10/10 有夠讚

Ronald

情侶出遊
喜歡:整潔度和員工素質
The room we were allocated did not have any windows or balconies.
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Alli

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for several days while visiting Hanoi and loved this hotel! It was centrally located and an easy walk to all major attractions. The hotel room was comfortable and clean and the daily breakfast was delicious and had a ton of food options. The staff was the true standout - everyone was so helpful and welcoming. Highly recommend!

6/10 一般般

Hayley

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
Good location . Staff were very friendly and went the extra mile. The taxi didn’t turn up to collect us and they undercut the Grab we got on the way back. Room was a bit shabby but bed comfortable and you could hear people in the bath room next door. The breakfast is at another restaurant and was a nice addition. Good base but not luxury.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Dawnel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We wanted a true, authentic, old town experience where we could walk and enjoy the area. We wanted a balcony and city watch, while requiring above average standards. The hotel exceeded our expectations and then after check out, I realized I left my jacket in the closet, and the front office manager communicated with me, and went over and above to send me my jacket to Saigon. This gesture has renewed my faith in humanity! This woman demonstrated the true spirit of hospitality, professionalism, and compassion. I am so grateful for her leadership!!
於 2024 年 3 月住了 1 晚

6/10 一般般

David,Portland

家庭旅遊
喜歡:員工素質
Included breakfast was great, rooms looked much nicer in pictures
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Gabriel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bed was very comfortable.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A mixup over the bed selection, a single king size was provided when two twins were requested, was the only negative of the experience. The location is fantastic with easy access to major landmarks and the desk staff were helpful and spoke English well.
於 2024 年 3 月住了 5 晚

8/10 不錯哦

ANGIE

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Restroom need to remodel
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Jill

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The shower was hard to get the temperature right and our room window looked out into the hallway and was open so it felt a little insecure. When we closed the window they opened it again. The breakfast was excellent and plentiful but in a different hotel around the corner. Overall very good value.
於 2024 年 3 月住了 3 晚

6/10 一般般

Tom

情侶出遊
喜歡:整潔度和員工素質
Staff are very helpful
於 2024 年 2 月住了 2 晚

6/10 一般般

Arsentrina

於 2024 年 2 月住了 3 晚

8/10 不錯哦

Edgar Dean

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were very friendly and helpful. Buffet breakfast was served at another hotel 2 mins from the Lotus Botique hotel.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

HUNG,MONT-ROYAL, MONTREAL

家庭旅遊
喜歡:整潔度和員工素質
Le personnel de l'hotel est gentil, l'etat des chambres commence a vieillir, l'eau coule tres lente dans la douche. Coffret de securite ne fonctionne pas, le petit dejeuner est dans un autre hotel a 3 minutes de marche. Dans l'ensemble c'est un hotel de 3 etoiles et non 4.
於 2024 年 2 月住了 2 晚

4/10 不太好

Christina

情侶出遊
No hot water available and the pictures are not a true reflection of the hotel. The weather was very cold and no hot water it was terrible. Most of the reviews online of this place is not real.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Thomas,Irvine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t get any VIP upgrade
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Laura

團體旅遊
喜歡:整潔度、員工素質和設施服務
Comfortable, no-frills, affordable option for a short (1-2 night) stay in Hanoi. Photos are accurate but may not reflect some of the wear and tear on the room (e.g., a few cracked tiles in shower floor). Everything functioned fine, just not brand new anymore. The bed was comfortable with a great mattress and non-synthetic sheets (so you don’t get as sweaty). Strong AC unit in the room kept us nice and cool. Hot water right away out of sink and shower. Room was clean with simple amenities (small bottled water, toothbrush, shower products, etc) that met our needs. Great staff at reception, very polite and helpful getting us a taxi to the airport which arrived promptly and was a good price. Would stay again for a short trip due to location and price! Just three things to know before booking: 1) Website mentions soundproofed rooms, and maybe others are, but I don’t believe ours (on the second floor) was; it was quiet at night but there was a lot of noise from what sounded like a nearby kitchen starting at 6:30am. Not a problem for us since we were up already for an early flight, but consider putting on some white noise if you want to sleep in. 2) Although we’d heard kitchen sounds, breakfast was actually in another hotel 1/2 a block away; the front desk staff kindly escorted us there, and it was simple typical buffet breakfast food (egg, toast, fruit etc). 3) The safe in our room didn’t work. We suspect the batteries died but didn’t inquire as we were only there 1 night.

8/10 不錯哦

SHUJI

於 2024 年 2 月住了 2 晚

2/10 很糟糕

Marie Josée

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Courrez ailleurs! Cet hôtel a des photos certainement datant d'il y a 15ans...même chambre mais tout est défraichie. Nous ne sommes pas resté là , il nous ont transféré a un autre de leur hôtel "palace Hôtel" encore pire ...en plus ils louent des chambres 3hrs! Très vieux pas super propre a leur 2e hotel j'ai eu droit aà la pire des chambres . On a quitté avant la 1e nuit ,on a trouvé vraiment mieux ailleurs. J'ai perdu de l'argent mais pas question de coucher là! j'ai perdu 5 jours de location! Cependant le personnel très aimable, la dame du lotus a fait transporter nos bagage et au 2e et ils nous ont offert thé et biscuits...sentant mon découragement.
於 2024 年 1 月住了 5 晚

10/10 有夠讚

Francesco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very helpful. Helped organize tours and recommendations.
於 2024 年 1 月住了 3 晚

4/10 不太好

Tara

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Very noisy, poor condition. Staff were helpful.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Su-Feh

喜歡:整潔度、員工素質和住宿環境和硬體
A charming older hotel in a wonderful part of Hanoi. Lovely lovely staff who made me feel at home and taken care of during my two-week stay. I got a room with a balcony and it was spacious, very comfortable, and overlooked a relatively quiet street so it wasn’t too noisy but I could still enjoy the buzz of Hanoi. The bed was very comfortable. There isn’t a desk set up so it is not so easy for travellers who need to work. Other than that, I love this hotel and would come back again.
於 2024 年 1 月住了 13 晚

10/10 有夠讚

Grayson

喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was so helpful when we wanted to change our flight

10/10 有夠讚

Grayson

喜歡:整潔度、員工素質和住宿環境和硬體
The breakfast was great and the family Terrace room was perfect with lots of space for our kids to play and amazing city views. The hotel team was helpful and so friendly, definitely recommend.

10/10 有夠讚

Grayson

喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location right in the heart of the old quarter with short walking distance to all the city attractions, great restaurants.

10/10 有夠讚

Robert

於 2024 年 1 月住了 2 晚

10/10 有夠讚

oliver

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, comfy bed and great value.
Jimmy 於 2024年1月29日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

Sanskrit

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good location, friendly staff
於 2024 年 1 月住了 2 晚
Jimmy 於 2024年1月29日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

8/10 不錯哦

Quynh

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean, but the walls were very thin. I could hear the conversation of the people in the next room. The staff was nice and helpful. I came to Hanoi when it was pretty cold (12-14C) and the staff brought me a heater to use during my stay. Overall a nice stay.
於 2024 年 1 月住了 2 晚
Jimmy 於 2024年1月29日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

Flynn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great. The staff went above and beyond to help us in anyway they could. From carrying our bags to booking our taxi. They also upgraded us to a fantastic room. Breakfast was also amazing. It’s a lovely hotel, in a great location. Highly recommend
於 2023 年 12 月住了 2 晚
Jimmy 於 2024年1月27日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is perfect for walking to most attractions in the area. Easy walking to great res and nightlife. the staff are excellent and very helpful. The breakfast is very good with a lot of different options.
於 2024 年 1 月住了 3 晚
Jimmy 於 2024年1月27日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

Kuntum

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very friendly staff, good breakfast with friendly staff. Rooms with balconies are very comfortable and quiet at night.
於 2023 年 12 月住了 1 晚
Jimmy 於 2024年1月27日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

EMMANOUIL

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Jimmy 於 2024年1月27日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

8/10 不錯哦

Ted

喜歡:整潔度和員工素質
Totally friendly.
於 2024 年 1 月住了 3 晚
Jimmy 於 2024年1月27日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A real gem in the heart of Hanoi Old Quarter, with very professional and friendly hotel staff!
於 2024 年 1 月住了 1 晚
Jimmy 於 2024年1月26日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location and hotel for the price; but the best of all was the service. Everyone nice making you feel appreciated.
於 2024 年 1 月住了 1 晚
Jimmy 於 2024年1月26日回覆
Dear Sir/Madam, Thank you for staying with us. We appreciate your kind feedback and look forward to have you back here again very soon. With warm regards, Hanoi Lotus Boutique Hotel.