I found a lot of cockroaches in the toilet on my first day, I asked them to clean the room, and make everything to be sure there were no more there, however, the night when I come back I found more now close to the bed, it was so horrible, I just came back from my daily tour, with energy to start booking or change of hotel, I asked them to change the room, and their answer that they have no room available, I was travelling solo, and the next day I needed to wake up early, so I didn't have too more option than stay there, also the place is located close to the main touristic place, but in a really dark alley.
After I came back to Hanoi, and staid in a much better place than this for almost the same money, there are plenty of better accommodation places for around the same money than this.