Hanoi Bonsella Hotel

Property class: 3.5

Choose dates to view prices

Located close to Ngoc Son Temple and Hoan Kiem Lake, Hanoi Bonsella Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
The current price is NT$7,572
NT$9,059 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, Non Smoking, City View

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Suite, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, City View

A hotel room with a bed, a blue sofa, a desk with a laptop, and a TV.

Junior Suite, 1 Queen Bed, Non Smoking, City View

  • City view
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Suite, Non Smoking, City View

A hotel room with a blue sofa, two beds with beige bedding, a small table with a vase of flowers, a desk with a chair, and a TV mounted on the wall.

Family Suite, Non Smoking, City View

  • City view
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a desk with a laptop, a chair, and a small table with fruit.

Premier Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, Non Smoking, City View

A hotel room with two beds, a desk with a laptop, a chair, a TV, and a window with curtains.

Deluxe Room, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located on a lake, Hanoi Bonsella Hotel is in Old Quarter neighborhood and is connected to a shopping center. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    1 min walk - 0.1 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.5 km
  • A red bridge with a wooden walkway leading to a traditional gate.
    Ngoc Son Temple
    8 min walk - 0.7 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Railway Station
    7 min drive
  • Noi Bai Intl. Airport (HAN)
    44 min drive

Restaurants

  • Pepperonis
    1 min walk
  • Bánh Cuốn 14 Bảo Khánh
    1 min walk
  • Thủy Tạ
    1 min walk
  • Polite & Co
    1 min walk
  • Solasta Restaurant & Bar
    1 min walk

About this property

Hanoi Bonsella Hotel

  • Hotel near Hoan Kiem Lake
  • Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Hanoi Bonsella Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
  • You'll also enjoy perks such as:
    • Bike rentals, a roundtrip airport shuttle (surcharge), and multilingual staff
    • Concierge services, tour/ticket assistance, and smoke-free premises
    • Free newspapers, a front-desk safe, and a computer station
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with bidets and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Electric kettles, heating, and daily housekeeping

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Frequently asked questions

Is Hanoi Bonsella Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Bonsella Hotel?

As of 2026/10/26, prices found for a 1-night stay for 2 adults at Hanoi Bonsella Hotel on 2026/11/25 start from NT$7,572, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hanoi Bonsella Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hanoi Bonsella Hotel?

Check-out is at 12:30 PM.

Does Hanoi Bonsella Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Hanoi Bonsella Hotel located?

Located in Old Quarter, this hotel is steps from Hoan Kiem Lake and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi is 0.2 mi (0.4 km) away. Hanoi Railway Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Bonsella Hotel Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 325 out of 386 reviews
Rating 8 - Good. 52 out of 386 reviews
Rating 6 - Okay. 5 out of 386 reviews
Rating 4 - Poor. 2 out of 386 reviews
Rating 2 - Terrible. 2 out of 386 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was helpful, excellent location on a small street. Breakfast was wonderful with lots of different a dishes, fruits, pastries.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very helpful and kind. Hotel Located on a quiet street, unfortunately there was construction down the street. Close to the lake which made it very convenient.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and very welcoming staff, would stay there again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good hotel

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good service
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, central and everyone super helpful
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
An excellent hotel in all ways. Excellent staff. Highly recommended
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
We booked a suite with King bed. The bath tub and shower combo was a little concerning as it is very high up and you'd have to climb up into; can be a major trip hazard for older adults. I am in my late 30's and had a hard time. When the tub was wet, i nearly killed myself trying to get in to shower. Again, the tub function did not work. To make up for the room, the staff was extrememlt hospitable. Very accommodating, friendly, and helpful. They made the e perience enjoyable at the hotel. Always making sure we were happy with our stay. I would recommend this hotel for its close proximity to Hoa Kiem Lake and eateries.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but noisy

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Nice area, lots of food and massages a minute away!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Good service Good location
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
Stayed 3 nights in Oct 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location but not so well maintained
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort
I made a mistake of trusting to much on reviews from multiple sites. This hotel was renamed from failing “Diamond hotel”, apparently without obvious renovation. Elevator rug seems coming directly from the street. Other than dated facilities, staff are also very pushy for good reviews.
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Staff & service

Worst hotel I’ve ever experienced

It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated or wrong finger pointed as I had been.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in posizione comoda all’interno della città vecchia
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てのスタッフが親身に対応してくれました。水回りも清潔ですし、素晴らしいホテルだと思います
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旧市街に近い便利なホテル

ホアンキエム湖、旧市街の散策に便利な、このホテルを選びました。部屋は、毎日きれいに清掃され、明るく、ホアンキエム湖を望むことも出来て良かったです。朝食はメイン料理の種類は多くないですが、美味しかったです。滞在中は、私たちの幾つかの要求に対して丁寧に対応していただき、ハノイ滞在を気持ちよく過ごすことが出来きました。ありがとうございます。
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

관광하기 좋은 호텔

한 층에 객실이 두 개만 있는 작은 호텔이지만 객실 내부는 작지 않은 호텔. 직원들이 아주 친절하고 깨끗하고 좋았음. 호텔 정문에서 로비까지 계단이지만 벨보이가 나와서 바로 짐을 옮겨주었음. 객실키는 객실에 이미 꽂혀 있고, 호텔 직원이 객실까지 직접 동행하여 안내해 줌. 객실 룸넘버를 얘기해주지 않고 객실키를 미리 주지 않는다고 당황할 필요 없음. ^^; 호수 바로 옆이라 저녁에도 그렇게 조용한 편은 아니지만수면에 방해될 정도도 아님. 내가 묵은 날 중 하루는 할로윈데이라 밤 12시까지 아주아주아주 시끄러웠음. 한국인이 많이 묵는 호텔이라서, 조찬 시 직원이 친철하게 "쌀국수"를 먹을 지 한국어로 물어봄.(영어 + 쌀국수) 루프탑에서 경치를 보며 갖는 차 한 잔의 여유도 좋았음.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こちらのお願いに丁寧に対応してもらい、大変助かりました。
Stayed 2 nights in Jan 2023