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Aparthotel

Central Westlake Residence 2 - By Pegasy Group

4.0 star property

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Travelers find tranquility at Central Westlake Residence 2 - By Pegasy Group, perfectly positioned near West Lake in Hanoi's vibrant center. The onsite Pearl Spa provides restorative treatments including aromatherapy, sports massage and body scrub services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa

Room options

View all photos for Superior Studio, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, individually decorated

Superior Studio, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Bedroom, Balcony, Lakeside

Premier Apartment, 1 Bedroom, Balcony, Lakeside | Premium bedding, pillowtop beds, individually decorated

Premier Apartment, 1 Bedroom, Balcony, Lakeside

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier 1 Bedroom Apartment With Balcony

  • Sleeps 2

View all photos for Studio 1 Bedroom Apartment With Window

Premium bedding, pillowtop beds, individually decorated

Studio 1 Bedroom Apartment With Window

  • Sleeps 2

Studio Double Room

  • Sleeps 2

Studio Suite With Balcony

  • Sleeps 2

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Property amenity

Sheraton Hanoi Hotel

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  • Pool
  • Spa
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8.8 out of 10, Excellent, 432 reviews
The price is NT$4,538
NT$5,244 total
includes taxes & fees
Apr 4 - Apr 5
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About the neighborhood

Located in Tay Ho, a neighborhood in Hanoi, Central Westlake Residence 2 - By Pegasy Group is in the entertainment district and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Be sure not to miss outdoor adventures like hiking/biking trails and ecotours, or hop on a moped rental nearby and take a self-guided tour around the area. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
28b/52 To Ngoc Van street, Tay Ho, Hanoi, 1000000

What's nearby

  • Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!
    West Lake
    2 min walk - 0.2 km
  • Ho Tay Water Park Ferris Wheel in Hanoi, Vietnam
    Ho Tay Water Park
    13 min walk - 1.2 km
  • Syrena Shopping Center
    8 min walk - 0.7 km
  • Trinh Cong Son Walking Street
    17 min walk - 1.4 km
  • Lotte Mall Tay Ho
    20 min walk - 1.7 km

Getting around

  • Hanoi Long Bien Station
    13 min drive
  • Ga Đông Anh Station
    14 min drive
  • Noi Bai Intl. Airport (HAN)
    25 min drive

Restaurants

  • Furbrew Beer Bar
    1 min walk
  • Bếp Nhà Mộc
    1 min walk
  • La Bottega
    1 min walk
  • Tapies
    4 min walk
  • Joma Bakery Café
    1 min walk

About this property

Central Westlake Residence 2 - By Pegasy Group

A full-service spa, a rooftop terrace, and massage/treatment rooms are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and express check-in are onsite. Each apartment features free WiFi and a pillowtop bed, plus a kitchen with a refrigerator and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include premium bedding and satellite TV.
Central Westlake Residence 2 - By Pegasy Group offers 4 air-conditioned accommodations with complimentary bottled water and rice cookers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Pearl Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 100,000 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 2 to 3 for adults and USD 2 to 3 for children
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Satellite channels

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Handrails in stairways (32 inches high)
  • Low-height desk (40 inches high)
  • Roll-in shower (40 inches wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • On a lake

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Cleaning products are eco-friendly
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:00 AM - 5:30 PM)
Guests will receive an access code
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Zalo mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 1000000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 3 for adults, and USD 2 to 3 for children
  • Airport shuttle fee: USD 420000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 100000 per night (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Central Westlake Residence 2 - By Pegasy Group Hanoi
Central Westlake Residence 2 - By Pegasy Group Aparthotel
Central Westlake Residence 2 - By Pegasy Group Aparthotel Hanoi

Frequently asked questions

Is Central Westlake Residence 2 - By Pegasy Group pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Central Westlake Residence 2 - By Pegasy Group?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Central Westlake Residence 2 - By Pegasy Group?

Check-out is at noon.

Does Central Westlake Residence 2 - By Pegasy Group provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 420000 per vehicle applies.

Where is Central Westlake Residence 2 - By Pegasy Group located?

Located in Tay Ho, this spa aparthotel is 0.2 mi (0.3 km) from West Lake and within 3 mi (5 km) of Ho Chi Minh Mausoleum and Dong Xuan Market. Quan Chuong Gate and Thang Long Water Puppet Theatre are also within 6 mi (10 km).

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Reviews

Central Westlake Residence 2 - By Pegasy Group Reviews

8.4

Very Good

8.0

Cleanliness

7.6

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

Reviews

8/10 Good

Vico

Liked: Cleanliness, amenities, property conditions & facilities, communication
Will definitely co back, very nice location
Stayed 6 nights in Nov 2024

10/10 Excellent

Reshandran

Liked: Cleanliness, property conditions & facilities, communication
Host was good
Stayed 1 night in Dec 2024

10/10 Excellent

T?t Ð?t

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'm quite meticulous and have stayed in many apartment hotels. The apartment here, with daily cleaning, meets my cleanliness standards. The staff is also very enthusiastic in providing advice and care. Furthermore, the location is excellent, being close to the lake, making it airy and convenient for shopping. The next time I come back, I will book to stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, property conditions & facilities, communication
This serviced apartment is a hidden gem. If you don't mind being far from Old Quarter, I would definitely recommend to stay there. It this a good sized apartment, with a fully equiped kitchen (counter top burners, fridge and micro wave), a comfortable living room (sofa, big TV, a small dining table and a work desk) and a nice bedroom with a HUGE sliding door/window and a balcony. Also, there is so many storage room everywhere that it won't be ever be a problem, even on long stays, like I did (2 weeks). Overall, the apartment and building are not new and don't have luxury feeling but everything is clean and comfortable. Room service like trash disposal, cleaning and refill of shampoo and shower gel is daily and you can ask the manager if you need a change of beddings and clean towels. The manager always have been quick to reply and quick to help so communication is very good. There are a lot of small restaurants and the bjg Lotte Westlake mall in walking distance so it's easy to find cheap and delicious eating options. Please note that this area is far from Old Quarter so it might be something to consider. I didn't have any trouble moving around town since there are several bus stops nearby so you can basically go anywhere (Old Quarter, the business district, the airportm etc.). Of course, there is also the Grab service. Overall, this is a very good and affordable option for those who want to stay in a quiet, local and beautiful area of Hanoi.
Stayed 12 nights in Feb 2024

8/10 Good

Siew Hon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s near to Lotte Mall
Stayed 4 nights in Oct 2024

8/10 Good

Vico

Liked: Cleanliness, amenities, property conditions & facilities, communication
Definitely will come back
Stayed 10 nights in Nov 2024

8/10 Good

Vico

Liked: Amenities, property conditions & facilities, communication
Housekeeping part can do better
Stayed 28 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is new. All of the provided info are true. Its very suitable for those who want to stay long as it is fully equipped apartments. Highly recommend
Stayed 1 night in Jul 2023

6/10 Okay

Vico

Liked: Property conditions & facilities, communication
Disliked: Cleanliness, amenities
Housekeeping should do more often and cleaner, stationary need to be top up. Did ran out of toilet paper for a few times and we need to get it ourselves on 7th floor
Stayed 15 nights in Jul 2024

2/10 Terrible

manuel

Disliked: Cleanliness, room comfort, communication

Astutos con el turista, no alquilaria nunca mas

NOOO recomiendo alquilar con este grupo. Hice una reserva por una semana para ver las fiestas vietnamitas, y pasaron varias cosas que me hicieron sentir engañado: Me contactaron pocos días después sugiriendo que cancelara la reserva “porque hay fiestas” (la razón por la que reservé era ver esas fiestas). Luego dijeron que el estudio había sido pintado y que mejorarian mi reserva, para terminar diciéndome que el edificio estaba completo. Me cambiaron a un lugar cercano, y finalmente me mudaron a un estudio a 20 minutos del lugar que yo quería. El nuevo estudio estaba con mucho polvo, el baño tenía problemas con las tuberías, y no lo habían limpiado bien — había rastros del huésped anterior. Me parece muy lamentable que jueguen con la expectativa de los turistas para dar lo mínimo posible. Si valoras lo que reservas, busca otra opción.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Tayeb

Stayed 3 nights in Feb 2025