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朔山家庭飯店的評分

2.5 out of 5
朔山家庭飯店
19 Vo Nguyen Giap, Thai Phu, Mai Dinh, Soc Son, Hanoi

評論

6.8
10 分，有夠讚；19 則評論中有 3 則" "
8 分，不錯哦；19 則評論中有 8 則" "
6 分，一般般；19 則評論中有 3 則" "
4 分，不太好；19 則評論中有 3 則" "
2 分，很糟糕；19 則評論中有 2 則" "

7.0/10

整潔度

7.2/10

員工素質

3.4/10

設施服務

6.6/10

住宿環境和硬體

評論

6/10 一般般

Hsien-Sheng

喜歡：住宿環境和硬體
高速公路就在旁邊，非常吵，原來有訂早餐，被硬凹成沒有，離場時，櫃檯小姐服務態差。
We are sorry that something has left you unhappy, We will try our best to make customers happy. Thank you very much !

8/10 不錯哦

Julie

喜歡：員工素質
Wrong address it #10 very hard to find
於 2024 年 4 月住了 1 晚

4/10 不太好

YOKO

不喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kimberly Jaigne Marjorie

於 2023 年 9 月住了 1 晚
thank you 於 2023年10月19日回覆
Thank you

4/10 不太好

Tomoaki

於 2023 年 3 月住了 9 晚

4/10 不太好

SEUNG，대구

團體旅遊
不喜歡：設施服務和住宿環境和硬體
주변에 편의점없어요 한적한곳입니다 차라리 박닌에 가면 더 우수합니다 시설도 더 좋구요 별로였음
於 2019 年 5 月住了 1 晚

2/10 很糟糕

日本人，静岡県

商務旅客, 團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
迎えに来てくれずとても困りました　２部屋予約してたのに１部屋しか準備してませんでした　空港へ送ってもらうのにもたいへんな労力が掛かりました
於 2019 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
2 Oct 2018. 4people 1night stayed in Deluxe Quadruple Room. The room was very clean. Staff was very kind. Breakfast was simple but heartful.(almost transit hotels in Hanoi is not).but It is not easy to find location. If I go to Hanoi, I will visit Family Airport Hotel again.
於 2018 年 10 月住了 1 晚
andy nguyen 於 2018年10月15日回覆
thanks your review

8/10 不錯哦

Vu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚
and nguyen 於 2018年9月14日回覆
thanks your review and i hope see you next time

2/10 很糟糕

Mayadar

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Unprofessional, dishonest hotel management
We booked hotel and told them when we will arrive in Hanoi so that they can pick us up. They did not come to airport as they said they would. We called and texted them 20 times in 4 hours and they did not pick up phone. And no taxis knew where they were. So we stayed at a different hotel. They finally sent us text saying we would not be charged. Then they sent another text letting us know they will charge us and if we did not like it, we should complain to Expedia. They are VERY unprofessional, dishonest, unethical. I would recommend that you not do business with these scammers
於 2017 年 10 月住了 1 晚

8/10 不錯哦

Alina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel w oczekiwaniu na samolot
Hotel niedaleko lotniska. Transfer ok 4 USD w jedną stronę. Śniadanie wliczone w cenę, ale bardzo małe i jednak okazało się, że trzeba było za nie zapłacić. Z kolei transfer na lotnisko był free więc prawie się wyrównało. Dojazd do centrum trwa ok. 30 minut i kosztuje ok 15 usd.
於 2017 年 8 月住了 1 晚
Thank you for stay with us :)

6/10 一般般

Nathalia

喜歡：整潔度和客房舒適度
Convenient for early flights
Practical stay kind of close by to the airport. There is not so much around so would just recommend if you have a early flight is quite convenient to stay There. Staff seem young and not as professional as the picture shows at website. Overall room is confortable and big.
於 2017 年 7 月住了 1 晚
We are sorry that you have not tried your best in front of you, will learn from experience and do better. Thank you!

10/10 有夠讚

steve，toronto canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel airport
We walked along the main highway to the hotel in half an hour. Check in easy. English wasn't understood so well but staff was so friendly and helpful that it did not matter. Hotel was clean, room clean and very nice big bathroom and everything we needed. They bent over backwards to get us on our way the next day to our destination by bus. I would stay here again and so would my wife and she can be fussy sometimes.
Kim Thanh 於 2017年5月12日回覆
Thank you very much for the comment, we always welcome you back :)

8/10 不錯哦

Tana

喜歡：整潔度、員工素質和住宿環境和硬體
Nice room near the airport.
The hotel is very close to the airport but it is too far for walk. The taxi don't want to take us there, they told us to take the small bus so we did. We didn't expect anything much since we only need to spend the night and leave the next morning for the domestic flight but the room is greater than what we thought, nice and clean especially the toilet. Staff is nice and helpful. The only drawback of this hotel is the loud noice of the traffic since the hotel is sit next to the highway to the airport.
Thanks for your feedback, currently we are fixing noise from traffic. Hope to serve you again :)

8/10 不錯哦

Mikael

喜歡：整潔度、住宿環境和硬體和客房舒適度
Bra hotell,trevlig personal.
Vi hade varit mitt i kaoset i centrum i 4 dagar, så det var skönt att få lugn och ro. Personalen var snäll, gjorde allt i sin makt för att vi skulle trivas.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

海坊主，日本 埼玉県

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
空港に近いホテル
この料金にしては、部屋も清潔だしスタッフの対応も良かったと思う。 後はホテル周辺に飲食店が無かったと思うので、デリバリーとかのサービスも有ると更に良いと思う。

6/10 一般般

yumi，広州

喜歡：員工素質
不喜歡：整潔度和客房舒適度
空港から近いホテル
部屋の中が少しカビ臭く、部屋に置いてあるカップの1つが洗ってなくそのまま。その他シャワー、トイレ、手洗い場、ベットは綺麗。スタッフはフレンドリーで日本語を勉強している方がひとり。宿泊費が安いので、妥当な感じがしました。

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
생각보다 넓고 생각보다 깨끗하고 쾌적한 편이었습니다. 직원들도 친절하여 인상에는 좋게 남았습니다. 다만, 조식이 굉장히 부실한 편이고 화장실이 통유리로 되어 있는 점은 다소 불편했습니다. 하지만 공항에서 가깝고 가격도 저렴한 편이어서 후에 재방문할 가능성이 높은 편입니다. 아주 좋지는 않았지만, 괜찮았습니다.
General Manager 於 2017年1月29日回覆
thank you for your feedback, now , we have improved breakfast a lot, hope to serve you many times :)