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安南傳奇大飯店的評分

4 out of 5
安南傳奇大飯店
27 Hang Be, Hoan Kiem, Hanoi

評論

7.2

不錯哦

10 分，有夠讚；96 則評論中有 21 則" "
8 分，不錯哦；96 則評論中有 35 則" "
6 分，一般般；96 則評論中有 25 則" "
4 分，不太好；96 則評論中有 11 則" "
2 分，很糟糕；96 則評論中有 4 則" "

7.2/10

整潔度

8.0/10

員工素質

6.8/10

住宿環境和硬體

評論

6/10 一般般

TZU-SUNG

喜歡：整潔度和員工素質
低樓層沒對外窗，我運氣不佳還住到冷氣壞掉的房間QQ

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super good
Super good

8/10 不錯哦

HSU HUI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
隔音有點吵，其他都ok的
於 2017 年 12 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：員工素質
我住是行政套房。浴缸是壞的, 也有點髒。房間有點舊。地點方便, 好近夜市(FRI-SUN)。整體都可以, 員工NICE。
於 2017 年 10 月住了 2 晚

2/10 很糟糕

PIN-CHENG

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
我訂高級房給我普通房 還跟訂房網說給我升豪華房 207號房是豪華房嗎？ 窗戶在那?城景?我在飯店就有反應過你們就回我是用優惠價的高級房沒了 訂房網還真好騙這樣也信 你們乾脆直接跟訂房網說免費升至總統套房好了
於 2017 年 7 月住了 3 晚

8/10 不錯哦

Tony

喜歡：整潔度和客房舒適度
Value for money, include breakfast, located at heart of hoian

8/10 不錯哦

Yuki，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
36古街內，近還劍湖
在36古街內，臨近還劍湖景點，逛街購物都方便，早餐菜色選擇性比較少，飯店內的飲料價格建議再平民化一些會比較好。

10/10 有夠讚

Don，Houston, Texas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super friendly staff
We had a three-week stay, and the staff became like family to us. The bell boys were more like concierges, and the receptionists were quick to offer assistance. Even the housekeeping crew were willing to spend a little time to chat.
於 2018 年 6 月住了 2 晚
Jane 於 2018年7月12日回覆
Dear Mr. Don, Greetings from Annam Legend Hotel Thank you very much for taking the time to review Annam Legend Hotel on Trip Advisor. It was our great pleasure to welcome you to the hotel and I am delighted to know that you had an enjoyable experience here. I rather hope this won’t be your last visit and I look forward to welcoming you back in the near future. Regards, Jane Vu (Mrs.) General Manager

6/10 一般般

真實旅客

喜歡：員工素質
Gods hotel for the price. Small room. Breakfast was ok
於 2018 年 6 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nhân viên thân thiện, phòng ok, tuy nhiên khách hàng phải tự dắt xe ra vào, xe để chỗ khó dắt bảo vệ đứng ngay cạnh cũng k dắt hộ, khách hàng phải tự dắt xe ra vào, tự tìm chỗ trống gửi xe. Bảo vệ rất tồi.
於 2018 年 6 月住了 1 晚

6/10 一般般

Clifford

不喜歡：整潔度、員工素質和住宿環境和硬體
2 stat
A 2 star at best
於 2018 年 5 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
建物、施設ともに古く、水回りはトイレの水が常に漏れていた。掃除もややいい加減。部屋のwifiは繋がらない。ホテルのレセプションではハロン湾への1日ツアーも40ドルのところ45ドルとちょろまかされそうになった。立地は悪くないし、人が使うのは止めないが、自分はもう使わないかな。

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The pictures have nothing to do with reality. The hotel is dirty and extremely stinky. Avoid staying there.
於 2018 年 3 月住了 1 晚

4/10 不太好

真實旅客

喜歡：整潔度和住宿環境和硬體
위치만 최고
방상태가 낡았어요. 화장실문이 안닫히는 방도 있고 에어컨으로 난방도 하는데 에어컨도 많이 낡아서 소리에 민감하면 켜놓고 못 잘듯. 조식은 정말 최악이에요. 조식포함 안한 더 저렴한 방을 잡고 근처에서 아침식사하세요. 위치는 최상이라 주변에 먹을 곳많고 쇼핑할곳도 많고 마사지받을 곳도 많아요. 호수에서도 정말 가까워요.
於 2018 年 1 月住了 4 晚

6/10 一般般

Ikuko

喜歡：員工素質
不喜歡：住宿環境和硬體
Good location, but it is a budget hotel
Good location and staff were very helpful but not enough hot water. Bad internet.
於 2017 年 12 月住了 3 晚

8/10 不錯哦

Mani，KL

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel
We arrived about 8.00pm and went to check in. The reception told us that they have upgraded our rooms and we have to check into their sister's hotel - Maison D'Hotel which is 300m away from theirs. It was a bit of uneasy for us when we get to know that no rooms in Annam Hotel since one of their floors is under upgrading. It was really tiring for all of us as we just came back from our tour. After discussing with the reception finally we went to Maison D'Hotel. The hotel rooms is fine, spacious and comfortable. Breakfast is ok......
於 2017 年 11 月住了 1 晚

4/10 不太好

Julian，Nottingham

喜歡：員工素質
不喜歡：住宿環境和硬體
Good location but old rooms
The rooms are not like in the pictures. They are way older.
於 2017 年 11 月住了 1 晚

4/10 不太好

Julian，Nottingham

喜歡：員工素質
不喜歡：住宿環境和硬體
Good location but old hotel and rooms
When we arrived we got a bad room that it was not what we saw in the pictures. That room had no windows and a terrible smell. The staff willing to help change us to a better room with windows the next day, but it also had a bad smell just in the bathroom. In conclusion, the rooms are not as they appear in the pictures.
於 2017 年 11 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 2 晚

8/10 不錯哦

Ee Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, nice staffs but....disappointing
Great location, nice staffs but....disappointing treatment the room air con is not working well, given only a fan as solution as there is no other room available (must be response too good ) requested for refund on the room but only given 30% refund by the manager.... so forget it!
於 2017 年 9 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度和客房舒適度
Das erste Zimmer hatten wir abgelehnt, da es total feucht war. Das zweite war sehr viel besser und hatte auch eine modernere Inneneinrichtung. Frühstück ist etwas wenig Auswahl aber in Ordnung für den Preis.
於 2017 年 9 月住了 4 晚

6/10 一般般

真實旅客

不喜歡：員工素質
normal facilities, reservation miss
I have booked the car to the airport, but it haven't booked and driver arrived lately because terrible traffic jam. Finaly we have get the flight, but I don't want that experience never.
於 2017 年 9 月住了 1 晚

8/10 不錯哦

JEON

不喜歡：整潔度、員工素質和住宿環境和硬體
가격대비 호텔위치는 좋음
조식이별로임 방청결별로임 팁주고 시트갈아달라고했음. 하지만 호안끼엠이랑 너무 가깝고 시내라서 돌아다니긴 좋았음 어차피 여행이라 잠만잘수있는곳찾은거치곤 가격대비 괜찮음.
於 2017 年 8 月住了 3 晚

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Never again - misleading as to room quality
I paid extra for a deluxe room but what I got was anything but deluxe. The hotel first allocated me a room with no window. I had to remind them that deluxe rooms state there is a window. Note that I was only able to do this because I speak a bit of Vietnamese. Anyone else would have had more trouble. They then put me in a room that smelt like sewage and told me it would air out (507). After complaining they put me in another small and dirty room (607). It looked like no one has dusted in years. The bathroom was also falling apart. But at least it didn't smell. The rooms looked nothing like the pictures on the websites. The room I got was also too small to be a deluxe. In my view this is blatantly a false/misleading representation! I subsequently saw a room across the hall that looked renovated and resembled the website (605). I spoke to reception about it and they said it was the deluxe room. I asked what my room was, they said deluxe also. I feel like this is a lie as my room was substantially smaller, dirtier, and looked nothing like the second room. They could not provide a good reason why my smaller, older, dirtier room was comparable to the nice, newer, larger room (or why I paid the same price as the newer looking room - only to get less). I think they are only using renovated room images for advertising. I note that the hotel is also under renovation and is therefore noisy during the day. This has not been mentioned anywhere. Location is good
於 2017 年 8 月住了 3 晚

8/10 不錯哦

T.T，TOKYO.JAPAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
安いしなかなか良い
ホアンキエム湖の近くで場所は良い 金額も安い 朝食はバイキングでこれは普通 スタッフは結構フレンドリーでした バスタブは無いけど使わないし所々ハゲ、剥がれはあるけど問題は無い ベッドは結構綺麗だったし部屋も綺麗にしています 次ハノイに行くときもここに泊まります
於 2017 年 8 月住了 4 晚

8/10 不錯哦

Viktor，Stockholm

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location in Hanoi
A overall good hotel with Hanoi standard. They renoveted the restuarant so the breakfast wasn´t the best The location is really good, nearby to everything
於 2017 年 8 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to shopping area
This is my second trip and stayed in the hotel. Will continue to stay in the hotel
於 2017 年 8 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, close to shopping
This is my second trip and stayed in the hotel. Will continue to stay in the hotel
於 2017 年 8 月住了 3 晚

8/10 不錯哦

Nicole，France

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel proche du centre, personnel accueillant . Petit déjeuner un peu décevant manque surtout la variété de fruits
於 2017 年 7 月住了 5 晚

8/10 不錯哦

Jesurie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 4 晚

4/10 不太好

Tracey

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Disappointing
Hardest bed I ever slept on. Needs refurbishing. The lobby was lovely however. In a great location so it's a shame
於 2017 年 7 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
Good location
Good location, right in the old quarter and walking distance to many attractions. Staff were friendly and helpful. The hotel was a bit run down but you can look past that easily enough :)
於 2017 年 5 月住了 3 晚

6/10 一般般

真實旅客

喜歡：住宿環境和硬體
不喜歡：員工素質
Looks grand at the lobby but not so great.
Hotel tried to put me into their old room with a window which was depressing and old fashioned. Try harder ya. They took 2 days to put a kettle into my room. Service and food quality during breakfast is far from its glam image. Poor wifi reception on 2nd floor. Feedback to them many times and they still dont act on it.
於 2017 年 5 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
In the heart of old quarter, great location
Friendly staff and great location. Value for money

8/10 不錯哦

Raikkonen，Malaysia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel in the old quarters
This hotel is near tourist spots. The hotel staff are friendly and helpful. However, what must be improved is the breakfast. The drinks were not replenished. The food is also so so and could be improved.

6/10 一般般

m2m

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ホテルの立地は繁華街に近くて便利ではあるが、繁華街に行かない人にとってはうるさい。部屋も少し湿っぽくて、においもあった。朝食のレストランからの景色はよいが、ちょっと汚い、味もふつう。

6/10 一般般

やました，茨城

不喜歡：住宿環境和硬體
レビュー通りコスパ重視の方には良い
他のレビューの通り立地が旧市街付近で動きやすかったのと金額相応に特別な対応や設備にこだわらなければ良いと思います。 最終日にキャリーバッグを預かってもらったり、スパの予約を代行してくれたり一般的なサービスは快くしていただきました。 ただ、私が泊まった部屋のエアコンは効くのですが26度以下に設定すると水が垂れていたのが残念だった。型が古そうだったので寿命かと思います。 あと私の部屋はWi-FiがWi-Fiが接続できず、結局自分のポケットWi-Fiを使って調べ物をしたので日中の使用が制限された。 その点に関してスタッフへ確認するとリセットしてまたやり直してくださいとのことでしたが結果使えなかった。

8/10 不錯哦

Milly，S

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sleeping room in the heart of the Old Quarter
Our room didn't have a window but that was fine. Like a little box for sleeping. The staff let us come back and use the lobby after we checked out to get organized. Really nice of them. The rooms are good and clean and the hotel staff speak English well and are very nice.

8/10 不錯哦

Cass，Australia

喜歡：整潔度、員工素質和客房舒適度
Nice hotel close to everything
Pleasant stay, great location, wonderful staff. One of the better hotels we stayed in in Hanoi.

10/10 有夠讚

Norbert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Great Time at Annam Legend Hotel, Helpfu Service and perfect Location in old quarter...

6/10 一般般

みぃ，saitama

喜歡：整潔度、住宿環境和硬體和客房舒適度
確認必須!!
4月中旬に、お世話になりました。私自身2泊と友人二人1泊の二部屋です。 1か月以上も前に予約しましたが、当日になり、電気に問題が起きたので、1泊は他のホテルに…と言われ、4・5軒隣のホテルに宿泊しました。 アンナムより高いグレードならばいいのですが、そうではなかったです。 他の方のレビューかブログにもありましたが、ベトナムではこのようなことは多々あるのかな？ 明らかに電気の問題ではなく、オーバーブッキングでした。 部屋自体は清潔で、とても良いです。スタッフは人によりますね。 出来れば、眺望有をお勧めします。 このようなことがないためには、事前に何度も確認することが必要だと思いました。

8/10 不錯哦

jackie

喜歡：員工素質
立地よし
ホアンキエム湖から徒歩5分にあり徒歩圏内もかなり栄えている。 週末の歩行者天国も存分に楽しめる立地。

4/10 不太好

D，Singapore

喜歡：員工素質
不喜歡：住宿環境和硬體
Convenient location, but rundown facilities
The reception was very nice, it had a very pleasant lobby and the reception staff were friendly. They also arranged for airport transfer to and fro the airport, at our request. However, when we reached the rooms, we discovered that the facilities were run down - the walls were peeling and the card scanner at the door wasn't sensitive. Some rooms were operated by cards while others had the keys attached to it. The room did not look like what we saw on the photos. For 1 out of the 3 rooms, the toilet did not have hot water, and the water pressure of the shower head was very small. The reception got someone to fix it on the 2nd day, but the same problem occurred again on the third night. Requested for a new room, but reception said it was fully booked and we were asked to pay extra for a deluxe room, which we declined.

2/10 很糟糕

もえ，tokyo

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
色々と残念でした
部屋に着くなりエアコンが壊れていて、しかも1人旅なのでセミダブルで予約したはずなのにシングルベット2個の部屋に普通に案内されました。壊れたエアコンのリモコンを変えてくると言って部屋を出たったスタッフが一向に帰って来ず、その間１時間程何も言われずに暑い部屋で不安のまま待たされました。 我慢にならずフロントに連絡した所、送迎タクシーのお金を払えと言われました。日本で既に振り込んでいるにも関わらず、また状況も状況でとても不愉快な気分にされました。 部屋を変えたいと言っても、満室だかは無理だと言われ、ホテルのタクシードライバーが違う日本人と間違えて私を乗せてきたからそのタクシー代を払えと言われたのでさすがにブチキレてしまいました。 結局最終的には払う型になりました。 本当に最低です。私はただ旅を楽しみたいだけで、もう疲れたのでゆっくり休みたかったのに！と怒ったらすぐに部屋を変えてくれました。満室とは嘘だったようです。 初めての1人旅で不安と疲れもあった中、とても不愉快な気分にされました。 後の対応はよかったですが、もし私が強く言わなかったらあの部屋のままだったと思います。 日本程の接客クォーリティは期待していませんでしたが、初日の対応は忘れ難い残念さでした。 もう泊まることはないです。

8/10 不錯哦

ロッチ

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
全体として合格。
清潔感、お湯水トイレ問題なし。従業員は親切。 シティービュー』と言っても下町の屋根が見えるだけ。 フロントでくれる地図は役に立つ。

10/10 有夠讚

Hoon，H

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
호안끼엠 호수에서 도보 3분 거리
여행자거리와도 가깝고 성요셉성당 도보로 6-7분 거리에 있는 최상의 호텔. 호안끼엠 호수 바로 근처라 산책하기에도 좋고 고층에 있는 식당에서 전망 좋은 뷰도 감상할 수 있음. 주변의 마사지 비용이 조금 비싼게 흠이지만 마사지는 성요셉성당 주변이 저렴하고 좋아요.

6/10 一般般

Koji，日本

喜歡：客房舒適度
ロケーションがいい。
今回も利用させていただきました。前回よりよかった点はチェックイン時の 早さ。すぐに客室へ案内されました。 清潔な部屋です。部屋によると思いますがwifiの受信状態は良かったです。 悪かった点は朝食の従業員の対応で飲み物取りに行ってる最中にテーブルの上の物かたされてしまいました。

8/10 不錯哦

King Lud，Edmonton, Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best location in Hanoi
Located in the heart of Hanoi's Old Quarter, the Annam Legend has an impressive, inviting entrance. After checking in we strolled through the Quarter and absolutely loved it. Every time we went out we found someplace new to discover. If you're an early riser there is a market street just across from the hotel selling vegetables, meats, and fish so fresh they're still swimming in buckets. Hoan Kiem Lake is a 5 minute walk away. The hotel was kind enough to store our luggage while we went to Halong Bay for a few days. Breakfast is served on the top floor (8th I believe) which offers nice views of the area. The room was clean. Not lots of room but very adequate. The same can be said of the bathroom. The price is exceptional value. I do hope to return to Hanoi in the future and will plan to return to the Annam Legend.

2/10 很糟糕

jacob，viet nam

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad hotel
The staff is annoying, the breakfast is bad, the room is not the same on the website
Broken bed sheet