Located in Hannover's Mitte district, elaya hotel hannover city is a vibrant urban retreat. Guests can explore the on-site art gallery, shop at the adjacent mall, or relax at two cafes. Three restaurants offer dining variety, and multilingual staff are ready to assist.
Located in Mitte neighborhood, elaya hotel hannover city, Trademark by Wyndham is connected to a rail/subway station. Europe Gallery and Theater am Aegi are cultural highlights, and travelers looking to shop may want to visit Hanover Christmas Market and Ernst August Galerie. Check out an event or a game at ZAG Arena, and consider making time for Hannover Fairground, a top attraction not to be missed. Visit our Hannover travel guide
Friedrichswall 21, Hannover, 30159
What's nearby
New Town Hall
3 min walk - 0.3 km
Maschsee
7 min walk - 0.7 km
Opera House
9 min walk - 0.8 km
Schuetzenplatz
11 min walk - 0.9 km
Heinz von Heiden Arena
12 min walk - 1.1 km
Getting around
Aegidientorplatz U-Bahn
4 min walk
Hannover (ZVR-Hannover Central Train Station)
13 min walk
Hannover Airport (HAJ)
26 min drive
Restaurants
Block House
5 min walk
KUHnstWERK
4 min walk
Meiers Lebenslust
1 min walk
Masa Restaurant
7 min walk
GOSCH-Sylt an der Markthalle
4 min walk
About this property
elaya hotel hannover city, Trademark by Wyndham
Hotel located in Mitte
You can look forward to an art gallery on site, a shopping mall on site, and 2 coffee shops/cafes at elaya hotel hannover city, Trademark by Wyndham. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi and 2 bars are available to all guests.
Other perks at this hotel include:
Buffet breakfast (surcharge), a nature reserve, and coffee/tea in the lobby
Multilingual staff, a vending machine, and a TV in the lobby
Smoke-free premises and luggage storage
Room features
All guestrooms are individually decorated, and have comforts such as iPads, in addition to perks like free WiFi and free bottled water.
Other conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, tubs or showers, and hair dryers
40-inch flat-screen TVs with digital channels
Wardrobes/closets, heating, and limited housekeeping
24-hour offsite parking (EUR 16 per day); discounts available
Street parking available
Food and drink
Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 per person
2 bars/lounges
2 coffee shops/cafes
3 restaurants
Coffee and tea in common areas
Snack bar/deli
Things to do
Art gallery
Designer stores
Shopping mall
TV in common areas
Family friendly
Snack bar/deli
Conveniences
Luggage storage
Vending machine
Guest services
Change of towels on request
Housekeeping (weekly)
Multilingual staff
Outdoors
In a nature reserve
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
iPad
Food and drink
Free bottled water
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Individual decor
Iron/ironing board on request
LED lighting
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 per person
Nearby parking fee: EUR 16 per day(984 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Arthotel ANA Prestige
Elaya Hannover City Hannover
elaya hotel hannover city Hotel
elaya hotel hannover city Hannover
elaya hotel hannover city Hotel Hannover
elaya hannover city ehemals Arthotel Ana Prestige
Frequently asked questions
Is elaya hotel hannover city, Trademark by Wyndham pet-friendly?
Yes, pets are allowed at this property.
How much does it cost to stay at elaya hotel hannover city, Trademark by Wyndham?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at elaya hotel hannover city, Trademark by Wyndham on 2026/4/5 start from NT$2,446, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at elaya hotel hannover city, Trademark by Wyndham?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.
What time is check-out at elaya hotel hannover city, Trademark by Wyndham?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is elaya hotel hannover city, Trademark by Wyndham located?
Located in Mitte, this hotel is steps from KUBUS Municipal Gallery, Europe Gallery, and Aegidienkirche. New Town Hall and Museum August Kestner are just steps away. Aegidientorplatz U-Bahn is only a 4-minute walk and Markthall-Landtag U-Bahn is 5 minutes.
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Reviews
elaya hotel hannover city, Trademark by Wyndham Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I can not say enough good things about Antje and her team!! From connecting with them a week before I arrived to the day I walked in the front door to the day I left, they were professional, friendly, helpful and engaging!! Very much a family feeling! The morning breakfast is fantastic!! They have a small bar right at reception with fantastic local beer and small pizza to order! This is a wonderful boutique style hotel! I will be back!
The location was good and the room was clean however I had the sign to please clean my room up for two days and it was not cleaned. On the second day I mentioned it at the front desk and all they did was make my bed and replace one towel. They didn't vacuum, replace visibly dirty sheets or even wipe around the sink. That was disappointing and highly affected the overall rating.
Anais
Stayed 5 nights in Jul 2025
6/10 Okay
Donna
2024/7/4
Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.
The hotel is messy. There is clutter in many places, including cleaning supplies (cloths, cleaning agents), garbage bags with used bed linen, cardboard boxes with products for room replenishment. This is not only when they are cleaning. The vacuum cleaners are just pushed into the corner of the hallway. There are empty plant boxes and empty refrigerators. Room cleaning is very poor. The hotel appears very worn. The staff are polite and seem service-minded. But their appearance, clothing, and general behavior are not what you would expect from a service business or even a medium-quality hotel. For example, the reception is empty while the receptionist is smoking on the street. Breakfast was acceptable.
There is no coffee maker or similar in the rooms. Soap and shampoo bottles are maybe half full if you're lucky. The good thing about them not tidying up is that you can find an extra bottle of mineral water in the hallway from the cardboard boxes.
The location is good. Although the hotel stay is not expensive, it is still far too costly for the value provided.
Overall, the hotel seems poorly and unprofessionally managed. It is not the worst - but definitely among the worst hotels I have stayed at.
Peter D.
Stayed 2 nights in Apr 2025
2/10 Terrible
Johan
2024/6/8
Liked: Cleanliness
Disliked: Staff & service
Insulted, thrown out - avoid this place
Simple hotel, good location. Horrible experience.
At the arrival to the hotel in the afternoon, the nice girl greeting us told we should pay at checkout four nights later. The day after, when arriving back to the hotel at 6pm, we were met by an extremely upset guy in the reception, who claimed we were trying to fraud the hotel - they had tried to charge the card listed with hotels.com, and it’s a card I use for booking purposes only - and just have a balance when paying. As I had been told we should pay at checkout, there was no balance on the card.
The rude receptionist refused to believe that the sweet girl that had welcomed us had told us to pay at checkout, he instead claimed that we had arrived at night - he started yelling at us, claimed we were thieves (in front of other guests) and that we should get our things and leave the hotel immediately.
Both his claims would have been very easy to check had he just bothered, instead of spending his energy on threatening us - at which point I lost my temper and yelled back at him. He could easily see when we checked in, and he could have contacted his colleague to verify our claim.
He claimed that Expedia demanded us to leave the hotel straight away, and that my account at Expedia should be cancelled - when I asked him to show me that, he couldn’t produce it, just a message from Expedia that the payment hadn’t worked and that he should contact us about that within 24 hours.
Avoid this place!!
We went to Hilton instead.
Convinient walking distance to city center so well located. At our stay we got a room on 4th stock with a non working elevator.
Search criterias before booking, parking and a/c ,no a/c in the hotel and external parking in the surrounding.
Lock box code didn’t work, sat outside the hotel at 1am for over half an hour whilst it was sorted.
Friend had a seizure whilst outside and hit her head on the pavement. When in rooms one colleague power went out and had to be switched to another room, my room was dirty on the floor and my feet were full of dust and dirt. Overall just really poor for the money we paid
Ava
Stayed 2 nights in Jul 2025
8/10 Good
saurabh
2025/11/21
Liked: Cleanliness, staff & service, amenities
we were given a room (old style) which was dark with dim lights, but on request we were moved to a better one from 4th to 5th floor. New room was good , modern and nice size. We senjoyed our stay, staff was decent. English lady at the front desk was helping and nice. Cleaning was bit of an issue, cleaner comes and somedays fold the blanket, sometime change the towel, but dont clean the washbasin or WC or the toilet. You can have coffee at the reception area near breasfast area complimentary, which was nice thing. Breakfast was very average limited menu so we skipped to have it there. Recommend to go to Cafe extrablatt , which serves buffet and ala carte as well. Hotel itself is 5 min walk to aegidientorplatz station. 10 min walk away from Kropcke , so nicest location.
Rest over all, nice stay.
saurabh
Stayed 9 nights in Nov 2025
8/10 Good
Andreas
2025/11/7
Da stimmt Preis und Leistung. Das Zimmer war modernisiert und das Frühstück i. O.
Pænt rent værelse.
Morgenmaden er for dyr i forhold til udbud - der mangler ost.
Verified traveler
Stayed 2 nights in Aug 2025
6/10 Okay
Ingo
2025/8/30
Liked: Cleanliness, staff & service
Das Hotel ist ziemlich in die Jahre gekommen, das Bad mini, die Dusche mit Vorhang ein Graus. Wasserdruck mäßig, dafür Temperatur schwankend, sehr hellhörig. Zum Glück ist das Personal sehr freundlich, das Frühstück ordentlich.
Ingo
Stayed 1 night in Aug 2025
2/10 Terrible
Dr Anne
2025/8/12
Disliked: Staff & service
Unmögliches, einchecken, niemand geht. Bei der Telefonnummer, die angegeben ist dran, keine vorab Übersendung des Codes, unmöglich!
Dr Anne
Stayed 1 night in Aug 2025
6/10 Okay
Simone
2025/7/14
Ganske fint
Overordnet fint hotel, lidt mangelfuld rengøring, men ellers ikke noget.
Simone
Stayed 1 night in Jul 2025
6/10 Okay
Verified traveler
2025/4/6
Liked: Cleanliness
Disliked: Staff & service
Loistava sijainti, kehnohko palveluasenne
Kirjasivat yöpymisten määrän itse väärin avainkortille, jolloin kortti lakkasi yllättäen toimimasta. Korjasivat asian, mutta eivät pahoitelleet. Hissi ei toiminnassa, jyrkät portaat, monta kerrosta. Sängyn alla pölypalloja, sieltä ei siivottu. Muuttuneesta etuoven aukiolosta ei tiedotettu riittävästi, liukuovessa oli lappu jota ei edes nähnyt jos ovi oli valmiiksi auki (jos avainkortit eivät olisi toimineet tuolloin, olisimme jääneet yöksi ulos). Henkilökunta ei hymyillyt, paitsi aamiaishuoneen viehättävä nuori nainen ja reipasotteinen mieshenkilö joka keräsi astioita. Hotellin sijainti loistava ja sänky mukava. Kylpyhuoneen pesuaineet huonolaatuisia ja niitä oli pienet määrät isojen purkkien pohjalla, vaikea saada sieltä mitään tulemaan.