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杭州華美達酒店的評分

3.5 out of 5
杭州華美達酒店
濱江高新區江南大道3399號, 杭州, 浙江

評論

6.8
10 分，有夠讚；12 則評論中有 1 則" "
8 分，不錯哦；12 則評論中有 5 則" "
6 分，一般般；12 則評論中有 4 則" "
4 分，不太好；12 則評論中有 1 則" "
2 分，很糟糕；12 則評論中有 1 則" "

7.8/10

整潔度

7.0/10

員工素質

7.2/10

住宿環境和硬體

評論

2/10 很糟糕

YAJUAN，深圳

不喜歡：員工素質、住宿環境和硬體和客房舒適度
非常不舒服的体验
酒店设施比较普通，西餐厅的食品做得比较水，沙拉的酱太多以至于腻到，意面煮的时间不够没有发开。最离谱的是，喝了一小袋很难喝的红茶，被告知是收费38元的大红袍，好不好喝且不说，你不能把收费的红茶和免费的咖啡、免费的罐装绿茶放在一起啊，明显就是欺客。

8/10 不錯哦

LUYAO，shanghai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服务亲切
本次出行不是出游，所以选择了离目的地比较临近的华美达。 由于是晚上预订，所以在和预订部确认的时候通了好几次电话，被告知确认人员已下班，需要白天再进行确认。第二天按照时间电话联系很快完成了确认。 由于同行有一岁多的婴儿，所以主要确认两点，1）请酒店确认能否提供一岁多宝宝睡觉的婴儿房。2）定了两间房间，希望能够提供相邻的房间。这两点在电话里都得到了确认。 可是当天入住办理手续的时候发生了情况，被告知酒店的婴儿床只能适应3个月以下的宝宝。我们表示我们出行前确认了这一重要信息才预订的，前台的工作人员请示了负责人后，负责人主动提出帮我们升级到超级大床房，让我们客服一下困难，并且会将这一信息记录后，以免给后续有相同需求的客人造成困扰。全程态度亲切，虽然遇到了小插曲，但是依然给前台的服务点赞。

10/10 有夠讚

Hongbo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質

8/10 不錯哦

Charles，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ok hotel for just a few nights.
Was in Hangzhou for business and the company recommended this hotel. While the hotel is about 30-40 mins from city center, it was not easy to get a cab there. The room was okay given its price though there are some burnt spots on the carpet. The only thing I dislike is the elevator; it was slow and stops at almost every 3-5 floors.

8/10 不錯哦

JODY MARTIN，South Africa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wendy Liu the superstar!
We stayed here for three days and enjoyed the experience. The rooms are spacious and comfortable, the staff is friendly and the breakfast caters to everyone's taste. There is a bus stop around the corner from the hotel that goes to West Lake. A special thank you to Wendy Liu for helping us before and throughout our stay. She really made our stay a lot more pleasurable. Highly recommended!!

6/10 一般般

MALCOLM，Goa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay at Ramada plaza
Hotel was good, but not much places to dine in surrounding area.Also considering that this hotel is more geared towards business customers, was expecting at least one of the front desk staff to be somewhat conversant in some basic speaking of English.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
I was having a good time here

6/10 一般般

David Ng，Hong Kong

Hotel is good but not location.

6/10 一般般

David Ng，Hong Kong

Good hotel
Hotel is good but not the location.

4/10 不太好

Mihir

不喜歡：員工素質和客房舒適度
Didnt expect this from Ramada
Although this hotel caters to most of the international guests, the policy is that the Air Conditioners will not be switched till the outside temparature reaches 29 degrees Celcius.. While this may be a part of the green policy, they dont draw the attention while booking.. you will have to do away with stand fans or open the windows at night. Also for some reason the hotel didnt allow the laundry bags to be used by guests to pack their used clothes.. this isnt true for any of the Ramada I have stayed. Lastly, the reception staff was hardly able to speak and understand English.. This was a complete turn off.. On the positive side cleanliness was good, room ameneties were nice and breakfast had wide choice. Wouldnt stay next time.

6/10 一般般

hapy2geder，hackensack, nj

喜歡：客房舒適度
this hotel good enough for the money i paid
i would stay in this hotel again. i had hard time communicating with some staff casue not many of them was able to speak english. but no big deal. the room quality was about an average, but good enough. only one thing i didn't like about was their refrigerator cause it didn't work at all. i had to drink warm beer... haha... food! they had excellent breakfast buffet and it was included. overall, i am coming back to this hotel. and would recommend to the others.