Families find the perfect balance of relaxation and adventure at this lakeside hotel, where bike rentals and childcare services complement stunning water views
Novotel Qiandao Lake, by tranquil waters, is an ideal family retreat. Enjoy international dishes at Food Exchange or drinks at the bar while kids play in the playground. Amenities include free in-room WiFi, bicycle rentals, and supervised childcare services.
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Shuttle transfer per adult: CNY 300 (one-way)
Shuttle transfer per child: CNY 100 (one-way)
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CNY 118 for adults and CNY 59 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Pool access available from 8:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Novotel Qiandao Lake have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–10:00 PM.
Is Novotel Qiandao Lake pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Novotel Qiandao Lake?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Novotel Qiandao Lake?
Check-out is at noon.
Where is Novotel Qiandao Lake located?
This family-friendly Hangzhou hotel is located on the waterfront, within a 15-minute walk of Qiandao Lake and Wangutang Park. Qiandaohu National Forestry Park and Shijatang Park are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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