外觀

哈蒙德假日飯店 - IHG 旗下飯店的評分

3 out of 5
哈蒙德假日飯店 - IHG 旗下飯店
1819 Sw Railroad Ave, Hammond, LA

評論

8.8

有夠讚

10 分,有夠讚;418 則評論中有 243 則" "
8 分,不錯哦;418 則評論中有 124 則" "
6 分,一般般;418 則評論中有 27 則" "
4 分,不太好;418 則評論中有 13 則" "
2 分,很糟糕;418 則評論中有 11 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Mary

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was right in the middle of everything but was tucked away so it was quiet and peaceful. I would stay again. The staff was pleasant and kind. The hotel was clean, fresh, and felt safe at all hours.
於 2024 年 5 月住了 1 晚
J. Poole, Front Office Manager 於 2024年5月6日回覆
Thank you for your 5-out-of-5 review! We really appreciate it! We are so glad you enjoyed your stay and our staff's service! We hope to see you again the next time you are in Hammond!

4/10 不太好

Mark

喜歡:住宿環境和硬體
不喜歡:員工素質
No parking available. Front desk staff unconcerned with that. Visibly soiled towels.
於 2024 年 4 月住了 1 晚
J. Poole, Front Office Manager 於 2024年4月16日回覆
Thank you for submitting a review, Mark, we really appreciate the feedback! We are sorry about the issues with the parking and you towels. Both situations are not the norm for us and we hope you will stay with us again so that we may have the opportunity to provide wonderful service for you!

10/10 有夠讚

Rosheka

喜歡:整潔度、員工素質和住宿環境和硬體
Great experience
於 2024 年 3 月住了 1 晚
J. Poole, Front Office Manager 於 2024年4月3日回覆
Thank you for the great review, Rosheka! We are glad you enjoyed your stay and hope to see you again soon! Safe travels!

6/10 一般般

Randal Wayne

於 2024 年 3 月住了 2 晚
J. Poole, Front Office Manager 於 2024年5月1日回覆
Thank you for reviewing our hotel, Randal! We are sorry we did not meet your expectations. We hope you will stay with us again in the future so that we may have the opportunity to provide great service!

10/10 有夠讚

Joey

商務旅客
Great property, would stay here again
於 2024 年 3 月住了 3 晚
J. Poole, Front Office Manager 於 2024年3月22日回覆
Thank you so much for your 5-out-of-5, we really appreciate it, Joey! We hope you will be staying with us again in the future!

10/10 有夠讚

Dana

於 2024 年 3 月住了 1 晚
J. Poole, Front Office Manager 於 2024年4月3日回覆
Thank you so much for the review, Dana! We really appreciate it! We are glad you had a great stay with us! See you on your next trip!

10/10 有夠讚

Gerry,Moss Bluff

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice, comfortable, quiet
於 2024 年 3 月住了 1 晚
J. Poole, Front Office Manager 於 2024年3月11日回覆
Thank you for the review, Gerry! We appreciate it and are happy you had a comfortable and quiet stay! See you next time you come to Hammond!

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was very clean and quiet! Also, the breakfast buffet was very good!
於 2024 年 2 月住了 1 晚
J. Poole, Front Office Manager 於 2024年3月6日回覆
Thank you so much for the 5-out-of-5, Andrew! We really appreciate it and are so glad you enjoyed your stay, the hotel, and our breakfast buffet! We hope to see you again soon!

10/10 有夠讚

Melissa

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exceptionally clean, very friendly staff
於 2024 年 2 月住了 1 晚
Jacob P, Front Office Manager 於 2024年2月8日回覆
Thanks for the review, Melissa! We are happy you enjoyed your time at our hotel and our staff! We hope you will stay with us again soon!

10/10 有夠讚

Karen

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I retired as GM of a hotel after 17 years. I can tell you from my experiences that property and the staff were great. I enjoyed being able to enjoy a glass of wine and the bartender was phenomenal.
於 2024 年 2 月住了 1 晚
Jacob P, Front Office Manager 於 2024年2月8日回覆
Thank you so much for the review, Karen! We are ecstatic that you enjoyed your stay and will let the bartender know of the great job he did! We hope you will come back and stay with us in the future! Safe travels!

10/10 有夠讚

Clayton

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and comfortable
Clean and comfortable. Nothing fancy. Convenient location across from large outdoor mall and lots of restaurants one block from the interstate. Hotel is located behind some businesses.
於 2024 年 2 月住了 1 晚
Jacob P, Front Office Manager 於 2024年2月8日回覆
Thank you so much for your wonderful review! We really appreciate it! We hope to see you again whenever you visit Hammond!

10/10 有夠讚

Jim

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean updated room and hallways. Had to pay full bill upfront. Very unusual since a credit card is on file.
於 2024 年 1 月住了 3 晚
J. Poole, Front Office Manager 於 2024年1月31日回覆
Thank you for the review, Jim! We really appreciate it and hope you choose to stay with us again in the future!

10/10 有夠讚

Andrew

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Tina, Assistant Front Office Manager 於 2024年1月18日回覆
Hello Andrew, we are glad to here you enjoyed your stay with us and hope you stay with us again in the near future.

10/10 有夠讚

Chris

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The entire staff was so friendly especially the food and beverage person April. She was so helpful and made sure we had everything we needed for breakfast. A great stay as we were passing through town. Also a good brewery a mile down the road:)
於 2024 年 1 月住了 1 晚
J. Poole, Front Office Manager 於 2024年1月16日回覆
Thank you so much for the 5-out-of-5, Chris! We are ecstatic that you had a good time and loved April's service! We will let her know of the positive impact she had during your visit! We hope to see you again in the future in your are ever in the Hammond area! Safe travels!

8/10 不錯哦

walter

於 2024 年 1 月住了 1 晚
J. Poole, Front Office Manager 於 2024年1月16日回覆
Thanks for the great review, Walter! We are happy you enjoyed your stay! We hope to see you again soon!

2/10 很糟糕

Richard

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Charged 200, falsely accused
Got charged 200 dollars for "smoking" in room. I never once even had a flame in the room. They found tobacco in the trash can. Try to call to get explanation and they answer and hang up the phone. I travel for work, never will me or my over 200+ employees stay in another ihg holiday inn
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Jason

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2024年1月16日回覆
Thank you for the positive review! We really appreciate it and are glad you enjoyed your stay! We hope to see you again soon!

4/10 不太好

Michael

商務旅客
喜歡:員工素質
不喜歡:設施服務
Shower sucks and ac wasn't keeping room comfortable.
於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
Thank you for the review, Michael. We are sorry about the issue you experienced with the shower and the A/C. We will give these notes to our maintenance staff so that they can investigate the issue. We hope, though, if you are ever in the Hammond area again that you will give our hotel another chance! Safe travels!

8/10 不錯哦

Aaron

喜歡:整潔度、員工素質和住宿環境和硬體
We stayed in room 202
於 2023 年 12 月住了 2 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
Thank you for your review, Aaron! We really appreciate it! We hope to see you again soon!

10/10 有夠讚

Yolanda

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
We really appreciate your 10-out-of-10, Yolanda! We hope that, whenever you come to the Hammond area again, that you will be staying with us! Safe travels!

10/10 有夠讚

Shannon

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
Thank your for your wonderful review! We hope that you come back and visit soon, Shannon! Safe travels!

10/10 有夠讚

Andrea

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
We really appreciate your great review, Andrea! We hope you will stay with us again soon! Safe travels!

2/10 很糟糕

ryder

商務旅客
不喜歡:設施服務
i got bit by bed bugs in 2 separate rooms. won’t be staying here again.
於 2023 年 12 月住了 8 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
We apologize about the issue you experienced, ryder. We will be investigating this so that we can ensure any potential issues are taken care of. Safe travels!

10/10 有夠讚

Terry

於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
Thank you for the great review! We hope you will be staying with us whenever you come to Hammond again!

10/10 有夠讚

JACOB

於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2023年12月28日回覆
Thank you so much for your 5-out-of-5! We really appreciate it and hope to see you again soon! Safe travels!

10/10 有夠讚

Charles

於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2024年1月16日回覆
Thank you for the 5-out-of-5, Charles, we really appreciate the feedback! We hope to see you again whenever you come to Hammond! Safe travels!

8/10 不錯哦

Jason

於 2023 年 12 月住了 1 晚
J. Poole, Front Office Manager 於 2023年12月8日回覆
Thank you for the review, Jason! We hope to see you again soon!

8/10 不錯哦

DAVID,DES MOINES

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was in better shape than the competition’s. It was Thanksgiving week when I stayed, so it was quite (which I love).
於 2023 年 11 月住了 3 晚
J. Poole, Front Office Manager 於 2023年12月8日回覆
Thanks for the review, David! We really appreciate your honest words and your opinion on our hotel! We hope that, if you are ever in the Hammond area again that you will stay with us! Safe travels!

10/10 有夠讚

Maylon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel in Hammond! Pretty clean and comfortable, but breakfast is an extra charge which is odd, and the walls are very thin. You can hear everything (and everyone if you know what I mean).
於 2023 年 11 月住了 2 晚
J. Poole, Front Office Manager 於 2023年12月8日回覆
Thank you so much for you 5-star review, Maylon! We really appreciate it! We hope to see you again soon! Safe travels!

8/10 不錯哦

Johnny

喜歡:整潔度、員工素質和住宿環境和硬體
Overall, the hotel is a good choice. The hotel is conveniently located near shopping, restaurants, and entertainment. The property, lobby, and rooms are clean. The hallway and room carpeting are a bit aged. The beds were clean and comfortable. The bathroom was clean, and the towels were in great shape. The thermostat in the room did not work, so the first night was quite cold. The front desk staff were very polite and attentive. Upon request, the front desk staff happily switched us to a room with an operable thermostat which made the the rest of the stay better. Morning housekeeping staff are unnessesarily loud voiced in the hallways as well as vacuum cleaning, and knocking on doors as early as 8:30 AM. More considerate housekeeping would have been appreciated. I still think the hotel is an overall good choice.
於 2023 年 11 月住了 2 晚
J. Poole, Front Office Manager 於 2023年12月8日回覆
We appreciate your review, Johnny! We are sorry you experienced an issue with housekeeping and your room thermostat, but we are ecstatic our staff was able to take care of the issue for you! We hope you will give us another chance the next time you are in the Hammond area!

2/10 很糟糕

Amanda,Corinth

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jamie at the front desk is so rude. If you are wanting to stay somewhere nice, go somewhere else.
J. Poole, Front Office Manager 於 2023年11月8日回覆
We are sorry you experienced an issue with our staff. We hope you stay with us again in the future so that we can provide you excellent service!

10/10 有夠讚

Kelly

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed our stay. Staff was very nice at checkin and checkout. Beds were very comfortable. Would definitely stay again.
於 2023 年 9 月住了 1 晚
J. Poole, Front Office Manager 於 2023年9月20日回覆
We appreciate your review and recommendation, Kelly! Thank you so much for your kind words about our desk staff during your check-in and check-out experience! We will see again during your next stay! Safe travels!

10/10 有夠讚

Jessi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room and entire property were clean and well kept. The staff was friendly and attentive. I loved the full bottles of Dove shampoo, conditioner, body was, and hand soap in the bathroom.
於 2023 年 9 月住了 1 晚
J. Poole, Front Office Manager 於 2023年9月20日回覆
Thank you for your great review! We really appreciate it and are glad you enjoyed the room, amenities, and staff! We hope to see you again soon!

10/10 有夠讚

Diane

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed our stay. Convenient location and rooms and common areas were clean. Friendly staff!
於 2023 年 9 月住了 2 晚
J. Poole, Front Office Manager 於 2023年9月13日回覆
Thank you! We appreciate your wonderful review, Diane! We are happy you enjoyed your stay and hope to see you again in the future! Safe travels!

10/10 有夠讚

donna

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
J. Poole, Front Office Manager 於 2023年9月8日回覆
Thank you so much for you great review of our hotel! We really appreciate it! We hope to see you again in the future! Safe travels!

10/10 有夠讚

Gary,Fairfax

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the friendliness of the staff. Cleanliness of facility. Inside and outside. Pool are and bar are amazing. Close to interstate and downtown.
於 2023 年 8 月住了 1 晚
J. Poole, Front Office Manager 於 2023年9月6日回覆
Thank you so much for your wonderful review! We are glad you enjoyed your stay, including the pool and bar! We hope you stay with us again in the future!

6/10 一般般

真實旅客

家庭旅遊
喜歡:客房舒適度
Straight to the point dirty towel pick up no one return with clean had to go to front desk to retrieve towel she feel the need to contact the house keeper that was off it was about 8pm I was gone the whole day to come back to this finally got resolve.
於 2023 年 8 月住了 3 晚
J. Poole, Front Office Manager 於 2023年8月21日回覆
Thank you for your review! We are sorry you had that issue with the towels. We will inform our executive housekeeper of this so that they can make the necessary corrections. He hope that you will stay with us again if you are ever in the Hammond area so that we have the opportunity to provide great service!

10/10 有夠讚

Brandi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tre the bar tender was the best. Made the best “mixologist” drinks a must stop by and visit. He’s the absolute best!
於 2023 年 8 月住了 1 晚
J. Poole, Front Office Manager 於 2023年8月21日回覆
Thank you for the review and your kind words about our bartender! He'll be excited to hear your enjoyed his service! We hope to see you again soon!

10/10 有夠讚

Lance

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome and clean
於 2023 年 8 月住了 1 晚
J. Poole, Front Office Manager 於 2023年8月21日回覆
Thank you for your great review! We are glad you enjoyed your stay and hope you choose to stay with us again in the future! Safe travels!

10/10 有夠讚

Tanisha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
J. Poole, Front Office Manager 於 2023年8月10日回覆
Thank you so much for your review! We are ecstatic you enjoyed your stay! We hope to see you again soon!

2/10 很糟糕

John

於 2023 年 7 月住了 1 晚
J. Poole, Front Office Manager 於 2023年8月4日回覆
John, we are sorry you did not enjoy your stay. We strive for every guest experience to be a perfect one. We hope that you will stay with us again in the future so that we may have an opportunity to provide excellent service!

8/10 不錯哦

Karina

於 2023 年 7 月住了 1 晚
J. Poole, Front Office Manager 於 2023年8月4日回覆
We really appreciate your review and we are ecstatic that you enjoyed your stay with us! We hope we choose to stay with us again if you are ever in the Hammond area!

8/10 不錯哦

Annette

喜歡:整潔度
於 2023 年 7 月住了 3 晚
J. Poole, Front Office Manager 於 2023年8月4日回覆
Thank you for staying at our hotel and thank you very much for your review. We hope to see you again in you are ever in the Hammond area!

8/10 不錯哦

Willie

喜歡:整潔度、員工素質和住宿環境和硬體
A lot of restaurants and some sort of storage facility. Not what you want to see when you look out your window
於 2023 年 7 月住了 1 晚
J. Poole, Front Office Manager 於 2023年7月12日回覆
Thank you for the review! We understand the view can be less-than-exciting from certain room locations; we apologize! When you stay with us again, request a corner room on the far end of the hall for a better view of Hammond! Safe travels!

10/10 有夠讚

Charlene

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great area. Easy check-in. Friendly
於 2023 年 6 月住了 1 晚
J. Poole, Front Office Manager 於 2023年7月5日回覆
Thank you so much for the review! We are ecstatic you enjoyed your stay and found our check-in process to be quick and easy! We look forward to your next stay!

10/10 有夠讚

Melissa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Room
Customer service was welcoming and efficient. Room was very clean and comfortable.
於 2023 年 6 月住了 1 晚
J. Poole, Front Office Manager 於 2023年7月5日回覆
Thank you so much for your positive review! We are happy your enjoyed your stay with us and hope you will be back in the future should you stay in the area! Safe travels!

8/10 不錯哦

Marilyn

於 2023 年 6 月住了 1 晚
J. Poole, Front Office Manager 於 2023年8月4日回覆
Thank you for your review! We really appreciate it and love that you enjoyed your stay! We hope to see you again soon!

8/10 不錯哦

Kristi

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay was very nice….everyone was friendly. The only issue we had was that the black out curtain only covered half the window…so the room was pretty bright all night since there is a storage facility next door with lots of lights.
於 2023 年 6 月住了 1 晚
J. Poole, Front Office Manager 於 2023年6月26日回覆
Thank you for reviewing our hotel! We really appreciate it! We are glad you found our staff to be friendly, but we are sorry here about the curtains in your room. I'll forward this information to our housekeeping department so that they can investigate it! Thank you so much for staying with us though, and we hope to see you again in the future!

10/10 有夠讚

Gary,Fairfax

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent stay. Best place in Hammond , La to stay. Great staff. Love the outdoor spaces and the bartender was helpful, friendly and make great drinks.
於 2023 年 6 月住了 1 晚
J. Poole, Front Office Manager 於 2023年6月26日回覆
Thank you so much for your kind words! We are ecstatic to here you loved the patio and bartender! We will let him know he's doing a great job! Safe travels and we hope you will stay with us again in the future!

10/10 有夠讚

Janice

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
J. Poole, Front Office Manager 於 2023年6月7日回覆
Thank you so much for you high rating! We greatly appreciate it and hope to see you again if you stay in the area! Safe travels!