Is Steen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Steen's Hotel?

Self parking is available for EUR 35 per day. Limited spots are available.

What time is check-in at Steen's Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

Where is Steen's Hotel located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). Hamburg (ZMB-Hamburg Central Train Station) is only a 5-minute walk and North Central U-Bahn is 6 minutes.

Steen's Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Erik

2025/6/28

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks again! Easy access, Convenient location

Stayed 1 night in Jun 2025

4/10 Poor

Ted

2025/4/15

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Close to downtown and convenient for walking. Check in was difficult and ultimately got assistance from another guest as the front desk advertised as being open until 2200hr but it was not.

Stayed 3 nights in Apr 2025

10/10 Excellent

lucy

2024/3/30

Liked: Cleanliness, staff & service, room comfort

Good value and close to train station

90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.

Stayed 1 night in Mar 2024

6/10 Okay

Sage

2024/6/25

Disliked: Staff & service, property conditions & facilities

Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station

Stayed 1 night in Jun 2024

4/10 Poor

Liviu Constantin

2024/1/29

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

It is a very very old hotel. It needs badly a renovation. On the other side it was clean. Very near to the train station.

Stayed 1 night in Jan 2024

6/10 Okay

Nicole

2025/5/21

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

There is no registration person on-site, you must call a number to retrieve acode to access your key. The room was up 2 flights, with no elevator. The room was spacious, but the issue was the black moldgrowi g in the bathroom. It wasin numerous places on the walls and that was certainly a concern. We stayed 1 night then departed, agai , no one at registration.

Stayed 1 night in May 2025

6/10 Okay

Michael

2024/8/26

Disliked: Staff & service, amenities

We never met any from the staff - not a single soul. Reception area was locked during our entire stay. way to access was to call a number to get the code to the keybox.

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

2025/1/28

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap for a reason

Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back

Stayed 5 nights in Jan 2025

6/10 Okay

Talita

2024/6/20

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

2023/12/3

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really dirty place. Bathroom sink was stuffed. Reception could’t speak English, what a joke.

Stayed 1 night in Nov 2023

6/10 Okay

Christoph

2023/9/11

Liked: Cleanliness

Matress was too soft.

Stayed 1 night in Sep 2023

6/10 Okay

Gerd

2023/9/14

Disliked: Property conditions & facilities

Never more

Stayed 1 night in Sep 2023

2/10 Terrible

SERGIO

2024/8/22

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There NO PERSONAL IN RECEPTION at anytime, in the page OF EXPEDIA say reception fron 8.00 till 22,30. And also we didnot have cel signal in germany or internet, IT WAS TERRIBLE

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

2022/9/4

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off. And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.

Stayed 1 night in Sep 2022

10/10 Excellent

Rune

2024/7/18

Liked: Cleanliness, room comfort

extremely central hotel in quiet street.good value

I got a bad start by checkin at 3 pm, hoteldoor was closed and dark inside. I called a couple of numbers that were listed in the door, got answer and help with the second one. A woman came and locked me in, gave me the Key to the front door and room no 9 in fourth floor. understood hardly any english or Herman. But - From then everything was perfect to me. I will not comment the carpets though :-) Room with ok size, good bed, tv, Window to open, big fan/cooler that I did not try, clean bathroom, shower with warm water. everything functioned, and for the price I paid extremely good value. 5 minutes to Hamburg hbf in quiet street (if the neighbour across the street do not start to trim the hedge early in the morningen..) Recomnend it for guests not allergic to stained carpets

Stayed 1 night in Jul 2024

8/10 Good

Neritan

2025/7/31

Stayed 2 nights in Jul 2025

8/10 Good

Heli

2025/6/11

Liked: Cleanliness, property conditions & facilities, room comfort

Hyvä sijainti ja helppo sisäänkirjautuminen avainlokerolla.

Stayed 2 nights in Jun 2025

6/10 Okay

Gui-Hua

2025/6/10

Liked: Cleanliness

Alt er ok. Men badeværelset er ikke særlig godt.

Stayed 1 night in Jun 2025

6/10 Okay

Aura

2025/6/6

Stayed 1 night in May 2025

8/10 Good

Jannira

2025/5/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leistung - Preis ist gut. Die Lage ist perfekt! Es ist 2 Blocks vom Hauptbahnhof entfernt und man kann viele Orte zu Fuß erreichen. Mein Zimmer war in Ordnung, die Dusche ist sehr klein, aber für die 4 Tage, die ich blieb, war das kein großes Problem. Houskeeping kommt jeden Tag, um den Müll aus dem Zimmer zu werfen, sie macht das Bett aber nicht (aber das ist etwas, das mir nicht so wichtig war.) Alles in allem ist der Preis-Service für mich gut. WICHTIG: Es ist nicht immer jemand an der Rezeption. Als ich ankam, war niemand da, aber die Tür zeigte 3 Telefonnummern an, die ich anrufen sollte. Ich tat es und sie gaben mir alle Informationen, um in mein Zimmer zu bekommen.

Stayed 4 nights in May 2025

10/10 Excellent

Bianca

2025/5/7

Stayed 1 night in May 2025

8/10 Good

Björn

2025/5/5

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Viggo

2025/5/4

Receptionen er ikke bemandet. Det fungere meget dårligt. Der gik 10 min før en meget venlig rengøringsdame kom og lukkede op!

Stayed 2 nights in May 2025

10/10 Excellent

Ben

2025/4/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

central location, clean, comfy and affordable

Stayed 1 night in Apr 2025

10/10 Excellent

Jens

2025/3/30

Stayed 1 night in Mar 2025

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