Is Residence Inn by Marriott Hamburg Altona pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 50 per pet, per stay. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at Residence Inn by Marriott Hamburg Altona?

As of 2025/9/4, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Hamburg Altona on 2025/9/7 start from NT$4,819, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence Inn by Marriott Hamburg Altona?

Self parking is available for EUR 19 per day.

What time is check-in at Residence Inn by Marriott Hamburg Altona?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Residence Inn by Marriott Hamburg Altona located?

Located in Altona, this eco-certified hotel is 0.7 mi (1.1 km) from Herbertstrasse and within 3 mi (5 km) of Reeperbahn and Volksparkstadion. Hagenbeck Zoo is 2.8 mi (4.4 km) away. Schützenstraße (Mitte) Hamburg Station is only a 2-minute walk and Bahrenfeld S-Bahn is 21 minutes.

Residence Inn by Marriott Hamburg Altona Reviews, Deals & Photos 2025

10/10 Excellent

Thomas

2025/7/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.

Stayed 1 night in Jul 2025

8/10 Good

Philip

2025/7/26

Liked: Cleanliness, staff & service, property conditions & facilities

Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.

Stayed 1 night in Jul 2025

10/10 Excellent

David

2025/4/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

2024/10/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice accommodation, close to the hart of the St. Pauli district.

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

2024/8/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay a lot!

Enjoyed this stay very much. The rooms feel brand new and it was very comfortable and well designed as well. The hotel is located in a quiet neighborhood so we really felt like we experienced what Hamburg really feels like for its residence, which makes it one that I will return to next time I’m visiting.

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

2024/3/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and clean, for both people and dogs

Clean, quiet and very friendly staff. Amazing breakfast! Nice

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

2024/8/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Residence Inn Altona

We loved this hotel and the Altona area of Hamburg so much that we extended our stay here for two more days. The room is extremely well designed and feels like a respite after walking many miles around the city sightseeing each day. We have agreed that this is our go to hotel in Hamburg, so we will definitely return and I highly recommend a stay here if you prefer hotels that are an bit off the beaten path like we do.

Stayed 2 nights in Aug 2024

10/10 Excellent

Helena

2023/10/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place . Quiet, clean, and good customer service. Our vacation was great. I really appreciated the hospitality.

Stayed 4 nights in Oct 2023

10/10 Excellent

Simo

2024/2/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay 👍

Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.

Stayed 4 nights in Feb 2024

8/10 Good

Peter

2023/11/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need is there

Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.

Stayed 1 night in Nov 2023

6/10 Okay

Tola

2024/8/4

Liked: Cleanliness, property conditions & facilities

Couple one night

No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

2022/10/22

Liked: Cleanliness, staff & service, property conditions & facilities

Okay stay with a couple of negative things

Chosen based on the reviews and that it was modern. + Surprisingly nice cosy breakfast (bacon would have been 'icing on the cake') + Modern apartments with big roomy safe for the 15" laptop + Okay small gym with a good spinning bike, a tower and weights + Could use the coffee-machine at the restaurant all day (for free) + Well-received when checking in - Noisier than expected. Could hear everything from the hall (including crying babies at 7.00) - We were facing the street (2nd floor) and even with the new windows closed we could hear cars etc. from the street - No chance to opt out of cleaning with a sign on the door (the last day we were woken up at 7.00 by the cleaning guy...)

Stayed 2 nights in Oct 2022

8/10 Good

Ralph A

2024/3/30

Liked: Cleanliness, property conditions & facilities, room comfort

Overall enjoyable stay - with some service mishaps

My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.

Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

2025/8/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Unterkunft war toll. Wir hatten zu dritt genügend Platz. Das Zimmer war sehr gut ausgestattet für unsere Preisklasse ( Küche ( Herd, Mikrowelle, Töpfe, Teller, Tasse, Toaster, Spülmaschine, Kühlschrank...), Klimaanlage, Bügelbrett u. Bügeleisen und Tresor.

Stayed 5 nights in Aug 2025

8/10 Good

Jacqueline

2025/6/28

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Klaus-Dieter

2025/5/19

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 15 nights in May 2025

6/10 Okay

Falko

2025/2/3

Disliked: Cleanliness

Der letzte Aufenthalt in diesem Hotel!

Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.

Stayed 3 nights in Jan 2025

4/10 Poor

Ahmad

2025/1/31

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Sauberes Hotel, äußerst schlechter Service

Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden.

Stayed 1 night in Jan 2025

6/10 Okay

Joline

2025/1/19

Liked: Property conditions & facilities

Disliked: Cleanliness

Es war an sich ein ganz guter Aufenthalt, mit ein paar Einschränkungen. Leider mussten wir fast eine Stunde länger auf unser Zimmer warten, als die übliche Check-in Zeit. Als wir dann in dem Zimmer waren, waren auf den Bettlaken große mehrere Flecken. Wir haben darauf hin bei der Rezeption um einen Wechsel des Lakens gebeten. Während wir unterwegs waren, wurde uns das Laken einfach ins Zimmer gebracht und wir mussten die Betten dann am Abend selbst neu beziehen. Das war nicht so schön.

Stayed 1 night in Jan 2025

8/10 Good

Lukas

2025/1/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

René

2025/1/13

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Ralph A

2024/12/2

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Comfortable rooms, but service very much lacking!

Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.

Stayed 5 nights in Nov 2024

8/10 Good

Marcus

2024/11/2

Stayed 1 night in Aug 2024

6/10 Okay

Lars

2024/10/14

Disliked: Staff & service

OK hotel, dog dyrt i forhold til samlet vurdering

OK hotel,dog stemte prisen ikke overens med indholdet

Stayed 1 night in Oct 2024

10/10 Excellent

Jean

2024/10/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

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