The AC was so high that even after turning it off, the room was an absolutely uncomfortable ICEBOX. I decided to go down to the sauna while awaiting (in vain) for the room temperature to normalise, only to discover that the sauna, for the SECOND time I have stayed here, was not open. Nor was staff around to offer assistance. Such is life. I could at least watch the news… Or, so I thought. CNN International was actually just a blank screen… I expect far more for a 4-Star hotel. Still, the feather pillows were a highlight…