2/10
The air conditioner is not working on my first day, I am asking to change other room, they told me you have just requested on it, and we do provide you the air conditioner in room, just to refuse all I m asking. The lift is not working since my third day to stay. When it comes to recall the hotel that I had in my life, Gremes Carat Hotel is the most horrible hotel that I have ever had. Those staff are not too helpful. It states the hotel located near train station, but it takes me a bit time for walking though. The staff having nothing good but rude and impolite also to say different speech from day by day. Which makes me extremely uncomfortable and mad about it.