A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Neugrabener Hof. Stay connected with free in-room WiFi.
Hamburg-Harburg, a neighborhood in Hamburg, is home to Hotel Neugrabener Hof. Elbe Philharmonic Hall and Miniatur Wunderland are cultural highlights, and travelers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Cuxhavener Str. 369, Hamburg, 21149
What's nearby
Wildpark Schwarze Berge
18 min drive - 6.2 km
Elbstrand
22 min drive - 18.3 km
Harbour Museum Oevelgoenne
22 min drive - 18.3 km
Harburger Mountains
12 min drive - 4.3 km
Kiekeberg Open Air Museum
18 min drive - 7.7 km
Getting around
Hamburg-Neugraben S-Bahn
8 min walk
Seevetal Hittfeld Station
16 min drive
Hamburg Finkenwerder Airport (XFW)
30 min drive
Restaurants
Junge Die Bäckerei
5 min drive
McDonald's
2 min walk
Schweinske
6 min walk
Donnerwetter
16 min walk
Kartoffelhaus papas im Ratskeller
6 min drive
About this property
Hotel Neugrabener Hof
Hotel located in Hamburg-Harburg
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Neugrabener Hof. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Buffet breakfast (surcharge), express check-out, and express check-in
A 24-hour front desk, free newspapers, and luggage storage
Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hotel Neugrabener Hof have perks such as premium bedding, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Showers, free toiletries, and hair dryers
Flat-screen TVs with premium channels
Wardrobes/closets, heating, and daily housekeeping
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Hotel Neugrabener Hof?
As of 2026/10/25, prices found for a 1-night stay for 2 adults at Hotel Neugrabener Hof on 2026/11/1 start from NT$2,324, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Neugrabener Hof?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Neugrabener Hof?
Check-out is at noon.
Where is Hotel Neugrabener Hof located?
Located in Hamburg-Harburg, this hotel is 2.5 mi (4 km) from Harburger Mountains and 2.7 mi (4.3 km) from Wildpark Schwarze Berge. Kiekeberg Open Air Museum and Schwarzenberg are also within 6 mi (10 km). Hamburg-Neugraben S-Bahn is 8 minutes by foot and Fischbek S-Bahn is 26 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Neugrabener Hof Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a wonderful stay at Hotel Neugrabener Hof.
The staff were accommodating, the room was clean and had more than enough room for our group of 3.
We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024
Verified review
8/10 Good
Johannes Dominicus
2025/7/27
Liked: Cleanliness, staff & service, amenities
A Fine room for travelling: stop rest and go. A bit noisy, along side the road and other guests in the building. Good enough value.
Stayed 1 night in Jul 2025
Verified review
6/10 Okay
John
2026/9/6
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately arriving late no staff had to ring number and was left on phone for over 10 minutes while the person spoke to someone else on another phone would be better if sent a message with code for key box as well as the room key number in advance if arriving late
First the big roads next to the hotel is under maintenance so its very hard to get there by car. And when I finally found a parking close by I had to walk a distance to the reception, I asked the reception where I can park so I can carry in all the luggage we had but they were no help and said she doesnt know anything about parking even though on the booking site it says that free parking is included so we had to walk a distance with many bags and I had my pregnant wife with me.
The room was clean but I found a small cockroach on the bed and there were spiders in the room.
In the middle of the night there were a group of girls trying to get into the hotel so they were being very loud and banging on the doors.
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
Jennifer
2025/8/4
Liked: Cleanliness
The room was clean and tidy.
Stayed 1 night in Aug 2025
Verified review
6/10 Okay
james
2025/6/30
Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025
Verified review
6/10 Okay
Martin
2025/11/17
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, but could use an update!
Felt a little like an older youth hostel
I am extremely disappointed with this place. The information provided is misleading and simply not true. The property claims to have a 24-hour reception, but when we arrived at 1:00 a.m., there was absolutely nobody there.
The only thing on the door was a phone number. After a long day of traveling, I had to stand outside in the middle of the night and call approximately 15 times before someone finally answered. This is completely unacceptable for a place that advertises a 24-hour reception.
What makes it even worse is that I had informed the property at least 8 hours in advance that we would be arriving late at night. They never replied to my message, and it was obvious that nobody had made any preparations for our arrival.
If you are tired after a long journey and looking for a smooth and stress-free overnight stay, avoid this place. There is nobody available to help you, communication is terrible, and if you have a problem, you may be left standing outside with no idea what to do. This was a frustrating and stressful experience that could have been easily avoided if the property had simply honored the services it advertises.
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Big Varning. A hotel if they dont notice about it. You have to expect your own bathroom in the room. The bathrom was located outside the romm to share with other romm. There is no info about that in the booking or the info about the hotel Very small rom. And the reception was closed when we arrive. we have to call to get the room key from a key box.
There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side....
It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars.
And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
We arrived in the night, we called and a nice man gave us the kode to our room. But when we arrived the room it was intensly warm, but cold outside, so we think the heat was on. When we went to bed, we realised we were not alone, we killed over 20 bugs, we dont know what kind. So two of us didnt sleep at all that night, we just looked for bugs to kill all night.
I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds.
Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out.
The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key.
Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave.
We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room.
Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025
Verified review
6/10 Okay
Antoinette
2026/10/4
Liked: Cleanliness
Goed ontbijt. Lekkere keuzes.
Personeel kan wat klantvriendelijker zijn. Niet aan tel zitten als je met klanten bezig bent.
Kamer was oké.
Een eenvoudig maar goed hotel. Fijne bedden, echt Duits ontbijt met verse broodjes, yoghurt en verschillende soorten beleg, koffie, thee, water, vruchtensappen.
Parkeren moest bij de bouwmarkt aan de overkant omdat er aan de doorgaande weg gewerkt werd.
Vriendelijk en behulpzaam personeel.
Kortom: goede prijs kwaliteit verhouding.