Hotel Louis C. Jacob features a peaceful garden and library for quiet moments. The Michelin-starred restaurant offers exceptional meals on the porch, while the Louis C. Jacobs Spa provides restorative treatments. Previous visitors consistently praise their experience here.
Located in Altona, a neighborhood in Hamburg, Louis C. Jacob, Hamburg, Autograph Collection is in the suburbs and on the waterfront. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Fish Market and Reeperbahn. Traveling with kids? Don't miss Miniatur Wunderland and Hagenbeck Zoo. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Elbchaussee 401-403, Hamburg, HH, 22609
What's nearby
Jenischpark
18 min walk - 1.5 km
Elbe
11 min drive - 2.2 km
Derby Park
17 min walk - 1.4 km
Loki Schmidt Garden
18 min walk - 1.5 km
Ernst Barlach Haus
9 min drive - 2.0 km
Getting around
Hamburg-Sülldorf Station
7 min drive
Hochkamp S-Bahn
15 min walk
Hamburg Airport (HAM)
33 min drive
Restaurants
Carroux Kaffeerösterei GmbH
5 min drive
Rio Grande Blankenese Restaurant
3 min drive
Café Palme
7 min drive
Airbus Elbblick
25 min drive
Linde
3 min drive
About this property
Louis C. Jacob, Hamburg, Autograph Collection
Luxury boutique hotel located in Altona
Consider a stay at Louis C. Jacob, Hamburg, Autograph Collection and take advantage of an adjacent golf course, a terrace, and a garden. Indulge in some rest and relaxation at Louis C. Jacob Wellness, the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and a Michelin star rated meal. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Limo/town car service, buffet breakfast (surcharge), and bike rentals
Valet parking (surcharge), an electric car charging station, and express check-out
Express check-in, babysitting (surcharge), and a banquet hall
Room features
All 84 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Changing tables, highchairs, and children's slippers
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with premium channels
Wardrobes/closets, separate sitting areas, and art supplies
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Train station pick-up and drop-off shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Self parking on site (EUR 30 per night; includes in/out privileges)
Valet parking on site (EUR 30 per night)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
2 restaurants
A bar/lounge
Restaurants on site
Jacobs Bar
Jacobs Restaurant
Kleines Jacob
Things to do
18-hole adjacent golf course
Bicycle rentals
Bicycle tours
Full-service spa
Gym
Library
Sauna
Family friendly
Art supplies
Changing table
High chair
In-room babysitting (surcharge)
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
6 meeting rooms
Business center
Conference center
Outdoors
Garden
On a river
On the boardwalk/promenade
Terrace
Full-service spa
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
2 buildings
2 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 1791
Designated smoking areas
Eco-friendly cleaning products used
Fireplace in lobby
Living plant wall
Local artist showcase
Local culture and ecosystem education
Reception hall
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Children's slippers
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Flat-screen TV with premium cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
More
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Mobile key entry
Office
Phone
Recycling
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 35 per person
Airport shuttle fee: EUR 120 per vehicle (one-way)
Self parking fee: EUR 30 per night (in/out privileges)
Valet parking fee: EUR 30 per night
Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This hotel is rated 5 stars.
Property is also known as
Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg
Frequently asked questions
Is Louis C. Jacob, Hamburg, Autograph Collection pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per room, per night. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.
How much does it cost to stay at Louis C. Jacob, Hamburg, Autograph Collection?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Louis C. Jacob, Hamburg, Autograph Collection on 2026/3/29 start from NT$6,020, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.
What time is check-in at Louis C. Jacob, Hamburg, Autograph Collection?
Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Louis C. Jacob, Hamburg, Autograph Collection?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Louis C. Jacob, Hamburg, Autograph Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.
Where is Louis C. Jacob, Hamburg, Autograph Collection located?
This family-friendly Hamburg hotel is located on the boardwalk/promenade, within 2 mi (3 km) of Jenischpark and Elbe. Harbour Museum Oevelgoenne and Elbe Shopping Mall are also within 3 mi (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Louis C. Jacob, Hamburg, Autograph Collection Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 299 out of 409 reviews
10 - Excellent
299
Rating 8 - Good. 60 out of 409 reviews
8 - Good
60
Rating 6 - Okay. 37 out of 409 reviews
6 - Okay
37
Rating 4 - Poor. 8 out of 409 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 409 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Antti
2025/11/4
Liked: Cleanliness, staff & service, amenities
Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast
I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
The room was very clean and in good condition.
But it was too cool. Asked for the heating to be turned up - twice, but nothing happened.
The bar staff was very just cleaning and dusting so they totally forgot the guests.
Once you order a drink and you finally get they never come back
Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Åsa
Stayed 1 night in Aug 2023
6/10 Okay
René
2024/10/11
Liked: Cleanliness
Disliked: Property conditions & facilities
Old Hotel it’s not a five star hotel don’t I don’t come again
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Wonderfull location at the Elbe and nice walks. Love the feeling of heritage on the place and we see you carry much about that. Autentic stories can not be bought.
Will come back
Air condition not working. Hot as hell in the rum. When pointing it out to the reception, I got no explanation or others.. Will not stay at this hotel again.
In connection with our autumn holiday, we decided to spend an extra night away from the center of Hamburg to enjoy some peace and quiet.
Hotel Louis C. Jacob seemed to have a similar standard to hotels we like, such as Fraser Suites Hamburg, Steigenberger Hamburg, Marriott Hamburg, Privathotel lindtner hamburg, SIDE Hotel, etc.
It is a dog-friendly hotel, so it came as a disappointment when we were first shown to a table in the restaurant for dinner, only to be asked to leave two minutes later because dogs are not allowed in the restaurant. We always travel with our little 5 kg Bichon Frise, who always sits quietly in a bag at restaurants. Since Hotel Louis C. Jacob is advertised as dog-friendly, we were shocked by such a negative and disappointing experience.
Our room (No. 55) was very close to the road, and we could hear all the traffic noise, which made it impossible to sleep. At 7:30 in the morning, construction and road work began. We hadn’t slept at all during the night and couldn’t get any rest in the morning either.
It was a poor decision to choose this hotel. It was the most disappointing experience we’ve ever had in Hamburg.
We will check out as soon as possible to find a breakfast place that is nice and friendly for both pets and humans in Hamburg.