Find Family Hotels in Hamburg, NY

"Great staff. "

"Breakfast was great and staff was friendly and helpful."

"Terrible hotel stay. I requested a non-smoking room, but it reeked of smoke. The ceiling was falling apart, there was mold, and the room was filthy. The towel was disgusting — I didn’t notice until the smell hit me, and when I fully opened it, it had horrible stains. Using it gave me a rash. The general manager hid and refused to speak with me. Completely unsafe, unhygienic, and unacceptable. I will never stay here again."

"Friendly staff"

"It was a great stay! Just room had no phone to call front desk and room had a weird smell. But very clean and in great area "

"The bathroom hat had a little spilled soap in the tub that I had to clean. Beneath the bed, there were large wood splinter pieces They required that I provide a physical credit card as opposed to a digital card in case of overages, which was inconvenient since I’m mostly digital. I checked in very late, but they could only accommodate me for 30 minutes over checkout time. Not the best value for the buck. I’ll tell more like a 2 1/2 to 2 star."

"The hotel was not the cleanest...there were also multiple families that were asked to leave...one involved a domestic dispute and another involved a mother leaving their baby in the laundry room unattended...not great situation for our younger kids to witness."

"The breakfast could have some whole wheat options, but otherwise it was ok. "

"The hotel staff were excellent and accommodating and the room was very clean!"