Mix reviews with this hotel.
I’ll start with positive review:
-good location, close to good restaurants, cafes, and tourist areas! We were able to walk to various places.
-room was comfortable! There’s a washer/dryer, microwave, good size fridge, dishwasher and stove. We slept well on the bed. The washer and dryer was very handy since we still had two other countries ro visit.
-buffet breakfast was decent. Same food daily but it was good.
-pool was nice, cool temperature and sauna was nice. We didn’t try the exercise room.
Now, our feedback:
-first night, front desk person was helpful with our television and honest that we couldn’t watch Netflix on our room television. He came to our room to help us. Our room did not have a smart type of television. Very basic television.
-if you want hotel service, you will not get this here. It’s an apartment with apartment service.
-we stayed for 4 nights, 5days. Not once was our room cleaned! Yes we asked the front desk on our second and third day. Front desk said don’t worry they will request this. They did nothing about it even though we asked twice during our stay! We even mentioned at check out. They didn’t care!
-no clean towels during our whole stay! We asked twice and nothing was brought to our room. Front desk was annoyed we called to ask for clean towels and more washer detergent. They told us to come get it ourselves! My husband went and again we felt like we were bothering them.
Adina needs to improve customer service!