溫泉

亞貝斯特白馬渡假村飯店的評分

3 out of 5
亞貝斯特白馬渡假村飯店
22199 Kamishiro, Kitaazumi, Hakuba

評論

8.6

有夠讚

10 分,有夠讚;21 則評論中有 9 則" "
8 分,不錯哦;21 則評論中有 10 則" "
6 分,一般般;21 則評論中有 1 則" "
4 分,不太好;21 則評論中有 0 則" "
2 分,很糟糕;21 則評論中有 1 則" "

8.8/10

整潔度

9.0/10

員工素質

7.6/10

設施服務

8.4/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Kenneth

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
環境舒適,可惜沒有獨立洗手間
於 2023 年 2 月住了 3 晚

8/10 不錯哦

ying

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常不错的室内室外温泉,离五龙两百米,稍微欠缺是没有独立的卫生间

10/10 有夠讚

YUN CHI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 4 晚
HAYASHI 於 2018年3月22日回覆
Thank you for staying at our hotel. I am pleased that the hotel staff's response will be appreciated. We are waiting for your staying again. Thank you for posting your review during your busy schedule. Hotel Abest Hakuba Resort HAYASHI

8/10 不錯哦

Ngai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
HAYASHI 於 2018年3月13日回覆
Thank you for staying at our hotel. We are waiting for your staying again. Thank you for posting your review during your busy schedule. Hotel Abest Hakuba Resort HAYASHI

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好的酒店.
酒店日式早餐及晚餐很有水準, 泊車方便, 房間清潔, 員工態度一流.GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

8/10 不錯哦

Scott

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度
Property was beautifully situationed and lovely atmosphere. The staff and managers were outstanding, they couldn't help enough to make our time perfect. The main disappointing aspect was the rooms, they were really run down and out of date, they were tired, not very clean and for the money not good value. We were very unahappy with the rooms.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
白馬スキー場での滞在
白馬スキー場で滑るため、2泊3日の滞在。 スキー場まで徒歩3分くらいで立地は最高です。 一番良かったのはスタッフさんの対応。チェックイン時や、夕食後など、タイミング合うところでは、エレベーターまでお見送りして頂きました。 チェックアウト後も、車の周りの雪かきを手伝って頂いたり、宿泊時に湯呑みを割ってしまったのですが、怪我への気遣いもあり、人の面での対応がとても嬉しかったです。 食事もとても美味しく、初見のホテルでしたが、また来年利用させて頂きたいです。 しいて言えば、固形燃料を使っての料理、固形燃料の火力がもっと強ければなと思いました。 出来上がるまでに、毎回他を食べ終わってしまうので(食べるペースが早かったらすみません)
於 2022 年 1 月住了 2 晚

6/10 一般般

伸二

家庭旅遊
喜歡:住宿環境和硬體
不喜歡:員工素質
年末年始に3連泊で宿泊しました。スタッフの数が足りないのでしょうか。みんなバタバタといろいろ後手後手な対応になっておられる印象でした。 通常は斑尾のタングラムや白馬コルチナのグリーンプラザホテルと同程度の値段のようですので、期待していたのですが、期待外れでした。立地、設備、サービスどれをとってもとても勝負になりません。 私は比較的安価で予約できたため、納得ですが、通常の値段では明らかに高すぎると思われます。
於 2021 年 12 月住了 3 晚

8/10 不錯哦

ウララ,東京

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
3回目の使用でした。場所もサービスも良いのでまた2月に使おうと思い検索しましたが外国人向けなのか料金がドル表示なので日本人には比較検討しづらくて円表示の宿を決めました。 円表示もして欲しいですね。
於 2020 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質和住宿環境和硬體
Family trip
The Hotel is a little out of date (although clean and well presented) and the beds are hard as a rock. However, the location is great and the staff very friendly and accommodating. We have a wonderful 6 night stay at this hotel as part of a larger trip. The only showering facility is the public onsen - which is a truly Japanese experience but if you are squeamish about public bathing this hotel is probably not for you.
於 2019 年 1 月住了 6 晚

2/10 很糟糕

真實旅客

不喜歡:住宿環境和硬體和客房舒適度
トイレが付いてない部屋のホテル
部屋にトイレ、バスが付いてないホテル始めてでした。 3ベッドルームという事で予約したのであるものと思っていたら、ないなんてひどい。 食事は普通。駐車場あるが、狭い。 大浴場も狭い。
於 2018 年 8 月住了 2 晚

8/10 不錯哦

Tien

喜歡:整潔度、員工素質和客房舒適度
HAYASHI 於 2018年4月3日回覆
Thank you for staying at our hotel. I am pleased that the hotel staff's response will be appreciated. In addition, I was glad that you could have a pleasant stay at the hotel. We are waiting for your staying again. Thank you for your message. Hotel Abest Hakuba Resort HAYASHI

8/10 不錯哦

Jørn Olav

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 5 晚
HAYASHI 於 2018年3月13日回覆
Thank you for staying at our hotel. We are waiting for your staying again. Thank you for posting your review during your busy schedule. Hotel Abest Hakuba Resort HAYASHI

8/10 不錯哦

Well-Travelled,Australia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Simple, modern hotel
As a large family, our stay at the Hotel Abest was comfortable. It is a modern style, simple hotel that offers beds in rooms with a walk along the corridor to shared toilets. All other bathroom facilities are located in the basement in a typical Japanese onsen style. The hotel's buffet breakfast was plentiful and varied. It is a 5 minute walk to the base of the lifts/ ski hire. At night, there are very few dining options in this area and the bus service into the main Happo One village is limited after dark. The hotel does offer a dining in option at an additional charge.
於 2018 年 1 月住了 3 晚
HAYASHI 於 2018年3月13日回覆
Thank you for staying at our hotel. I am pleased to have a comfortable stay. I am very sorry about the heating of your room. Some guests dislike the hot weather, I will dare dare to turn off heating when it gets hot. The hotel is close to the Goryu ski resort. Also, I am pleased that you are happy with breakfast. We are waiting for your staying again. Thank you for posting your review during your busy schedule. Hotel Abest Hakuba Resort HAYASHI

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
20 people ski trip
Very close to Hakuna Goryu lifts. Literally minutes away. Great location to slopes. Onsen was OK too. I was in a group of 20. So we had the western style twin bed rooms which are kinda small. We also had the 6 beds family suite which is nice and surprisingly spacious. Breakfast was OK. Just that the hotel staff hardly speaks any English which can be a pain as times especially if you wanna book transportation. Having said that, I may consider this hotel again.
於 2018 年 1 月住了 4 晚
HAYASHI 於 2018年3月13日回覆
Thank you for staying at our hotel. I'm sorry that the hotel staff did not speak much English. All the staff will study English. The hotel is close to the Goryu ski resort. Also, I am pleased that you are satisfied with your room and breakfast. We are waiting for your staying again. Thank you for posting your review during your busy schedule. Hotel Abest Hakuba Resort HAYASHI

10/10 有夠讚

Robyn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 7 晚
HAYASHI 於 2018年3月13日回覆
Thank you for staying at our hotel. We are waiting for your staying again. Thank you for posting your review during your busy schedule. Hotel Abest Hakuba Resort HAYASHI

10/10 有夠讚

Chris,Seattle, WA, USA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Staff and Great Food!
Staff were very hospitable. They spoke very little English but went the extra mile to communicate and met our every need. We were traveling with young children and they were great with the kids. Food was FANTASTIC!

10/10 有夠讚

char,singapore

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place !!
Love this place .Service staff from Front desk to Chef are extremely helpful,they desreve" Best service award ".We took the half Board Package ,the food served were simply delicious .It's cosy and comfortable.

10/10 有夠讚

DR,Australia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Japanese Hotel next to ski lifts
Great stay. Enjoyed the hospitality, great staff and particularly enjoyed the fantastic Japanese cuisine.