Find Family Hotels in Haad Yao

"Good if you get a bargain but not great if you pay higher rates. I would not rate this hotel 5 star more like a UK 3.4- 4 star max. Our first night we were given a very noisy room near to the road. The staff were good and changed us to much quieter room which we appreciated. The spa staff were lovely, but it’s located near a busy road which you could hear beyond the music. Our complimentary Thai massages were very good. The breakfast buffet had a good range and variety of options but I would say expect average - good depending on what your preferences are. For the rates we paid we were disappointed as expected more for our money. We would have accepted conditions etc if we’d got a bargain. However the staff were responsive and helpful. Easy access to Fisherman’s Village and tours. "

"Lovely hotel great view from 4th floor room. Breakfast variety amazing . Staff were polite, friendly and professional. Gym facilities good. Shuttle bus could have offered a little more variety on times to fisherman’s village which was restricted on the weekend. "

"Nice hotel although it’s showing its age, could do with updating. So don’t overpay for it, seems to always have discount which is still probably more than you should be paying. Staff were great and rooms were clean."

"Very friendly staff, the pools are incredible. Really delicious food. Amazing location, close to the airport and many of the main tourist attractions. "

"Amazing food atmosphere and staff were great "

"The best hotel I’ve ever stayed at, from the staff to the decor, clean and beautiful rooms, amazing infinity pool right by the beach. Everything was 10/10"

"We staid at the Garden area, the room doors at the this property closed loudly this make a spooking noise every time guests enter teh room especially during night time. "

"Felt fresh, amazing location, great pool and beautiful beach access"

"Dear Expedia Customer Support, I am writing regarding a recent stay booked through Expedia. The room we received did not match the photo and description shown on your website. The image presented was a key factor in our booking decision, and the actual room was clearly different. The hotel agreed to move us to a room that matched what was advertised, but required an additional payment of 2,000 THB per night. As we had already paid for the room as presented online, we had no reasonable alternative and paid an extra 8,000 THB for 4 nights. The hotel manager advised me to contact Expedia directly, as the discrepancy relates to how the room was displayed on your platform. As a loyal Expedia customer, I kindly request reimbursement of the additional 8,000 THB. I would appreciate your prompt review and resolution of this matter. Thank you in advance for your assistance. Kind regards, Elior Arazi"