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下龍皇家宮殿船屋飯店的評分

3.5 out of 5
下龍皇家宮殿船屋飯店
Tuan Chau Tourist Port, Ha Long, Quang Ninh

評論

8.6

有夠讚

10 分，有夠讚；20 則評論中有 8 則" "
8 分，不錯哦；20 則評論中有 11 則" "
6 分，一般般；20 則評論中有 0 則" "
4 分，不太好；20 則評論中有 0 則" "
2 分，很糟糕；20 則評論中有 1 則" "

8.4/10

整潔度

9.2/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice tour, good stay, recommend!
It was a wonderful stay in the cruise, the tour included some sightseeing in the nearby islands and we got to try kayaking. The cruise has its own small tender boat to transport passengers to and from the cruise to port and small islands. The tourguide, also the cruise manager, spoke good English and took care of each passenger well. The tour covered all meals on the cruise, hotel-level breakfast, lunch and dinner. The rooms on cruise were clean, the walls were quite thin though so you would like to keep voice low. The cruise sailed on the calm water of Halong bay so you barely noticed you were on this cruise even during the bed time. Rooms were equipped with private toilet and shower room with towels and toiletries. The cruise is not the newest boat but still it offers most of the thing you need, there is no Wifi on board. Overall, its a nice stay and would recommend others to try!
Seven P 於 2018年3月2日回覆
Dear clients Thanks you so much for taking time to leave us a review. we will try our best to please as many guest as possible Wish you all the best Halong Royal Palace Cruise Team

8/10 不錯哦

Martin

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚

8/10 不錯哦

Wai chuen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful family’s experience
Is a great experience to have a family’s trip together. Was really a good family bounding especially with my daughter during the kayaking activity. Itinerary was well organised by our tour guide ( Tony) and his crews. Would highly recommend to first timer to Halong Bay. My only negative comments to management would be crews member smoking at the deck after work. Me and family member was supposed to have a very good chat and decided to go to the room because really can’t tolerate the smoking smell.
於 2019 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hosts! Beautiful location. One of the larger boats in the area. Great food!
於 2019 年 4 月住了 1 晚

8/10 不錯哦

Miguel Angel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Buen barco de categoría media-alta
Dentro de los barcos de su categoría, está muy bien. Las actividades típicas, la comida muy rica y el servicio estupendo. La Cabina Deluxe, un poco justa de espacio. Hemos estado dos noches.
於 2019 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice. Food was good. Everyone on our cruise was happy with everything.
於 2019 年 3 月住了 1 晚
Sam 於 2019年4月30日回覆
Thanks so much. That is my motivation to strive. Have a nice day!

8/10 不錯哦

SungKwon

喜歡：整潔度、員工素質和客房舒適度
Everything was fantastic.However, I felt awful smell around the corridor. Especially, I enjoyed kayaking. Thank you so much!!
於 2018 年 12 月住了 1 晚
Sam (sale manager) 於 2019年1月7日回覆
Dear SungKwon, Thanks for choosing Halong Royal Palace Cruise with Halong bay trip. Your review is the motivation for us to improve the service. Thanks so much. Have a nice day!

8/10 不錯哦

Maiken

喜歡：客房舒適度
Bra, men småting kan bli bedre
Bra cruise, men hadde også en del svakheter. Lite informasjon før aktiviteter osv. Vi hadde to netter og tre dager, og mye av det vi gjorde den ekstra dagen var ting vi allerede hadde gjort.
於 2018 年 11 月住了 2 晚
Seven P 於 2018年11月14日回覆
Dear Maiken Thank you for staying with us. Thanks for taking time to leave us review. We are much appreciated Wish you have great time in Vietnam

10/10 有夠讚

sharyn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
stunning, so much fun, amazing experience
the royal palace wasnt available but we were placed on the their other boat the silver sea loved it all , food quality and amount was sensational. staff fantastic. room and bathroom fabulous for a boat loved it all . -thankyou
於 2018 年 10 月住了 2 晚
Seven P 於 2018年10月30日回覆
Thanks for staying with us

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
Friendly and attentive staff. The boat is in good condition but needs small face lifts.
Seven P 於 2018年3月2日回覆
Dear clients Thanks you so much for taking time to leave us a review. we will try our best to please as many guest as possible Wish you all the best Halong Royal Palace Cruise Team

2/10 很糟糕

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
Ne surtou pas y aller
Bonjour, Nous avions réservé 2 nuits au royal palace Cruise. C était le début de notre vouage au vietnam, et cela nous faisait peur Pour la suite du voyage d avoir une telle qualité de service. Malgré le mauvais temps dans la baie d Halong, nous avons eu extrêmement froid: la température à l intérieur du bateau etait La meme qu a l extérieur, à savoir à peine plus de 7 degrés.. en plus d avoir froid, nous n avions Pas d eau chaude dans la salle de bain, nous n avons ainsi pas pris de douche. Le personnel ne comprenait pas pourquoi nous souhaitions avoir de l eau chaude .. globalement, le bateau vieilli et n est pas entretenu. Nous ne recommandons ainsi Pas du tout cette croisiere. Au lieu de deux nuits, nous avons demandé à n en resté qu une seule, car ayant tres froid et commençant à tomber malade, il n était pas envisageable de rester une nuit de plus. Le guide essayant de nous faire rester nous proposa une plus grande chambre, mais cela ne nous aurait Pas réchauffé. Nous souhaitions un chauffage que nous n avons pas eu.. ayant payé notre deuxième nuit pour rien (Pas de remboursement) nous n avons eu aucun geste de la part du guide/bateau) Très déçus, au vue du prix du voyage. À fuire au plus vite.
於 2018 年 1 月住了 2 晚
Seven P 於 2018年2月21日回覆
Dear Value Client Thank you so much for taking time to write us a review. We're so sorry to hear that you did not enjoyed the trip because of weather condition, It really our of control due to the cold winter. Normally temperature just from 15-25 in winter but this year, it fall down 8-12 sometimes. We d set up the heater but it could warm a small space not all the room. We understand that it s inconvenience for you but this issue really our of control and we d tried our best. Wish you and family all the best Royal Palace Cruise Team.

10/10 有夠讚

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Needed more activities
於 2018 年 1 月住了 2 晚
Seven P 於 2018年2月7日回覆
Dear John Thank you so much for taking time to write us review. We try our best to meet as much as clients 's expectation possible Wish you and family all the best Your sincerely, Halong Royal Palace Cruise Team.

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
於 2017 年 11 月住了 2 晚
Dear Value Clients Thank you so much for taking time to rank us. We re highly appreciated your time. Wish you all the best Your Sincerely, \Royal Palace Cruise Customer Care Team

8/10 不錯哦

Carina，Düsseldorf

喜歡：員工素質和客房舒適度
Unglaublicher Aufenthalt
Der Aufenthalt war extrem schön und trotz Regen ist der Blick auf die Ha Long Bucht unbeschreiblich. Leider ist das Boot etwas in die Jahre gekommen und könnte hier und da einen neuen Anstrich benötigen. Die herzliche Crew und das ausreichende und dazu leckere Essen machen alles weg. Wir würden allerdings nicht zur Royal Suite Kabine empfehlen. Das straffe Program erlaubt einem kaum Zeit die schöne Suite wirklich zu genießen - ein Oceanview Zimmer reicht völlig aus!
於 2017 年 11 月住了 1 晚
Seven P 於 2017年12月1日回覆
Dear Carina Thank you so much for your valid review. Unfortunately it's rainy so everything is wet, grey and look old. Especially in this season (winter), it s foggy and rain, we have to repaint often than normally ( repaint every 3 months) Most of guests always expect to see Halong as much as possible during their trip ( 2days, or 3days) that is reason why itinerary is pretty tight with you. If you have time to visit Halong again, We suggest you take 3 days 2 nights on boat. One again, thank you for your feedback. We will try our best for all beloved clients Your sincerely, Halong Royal Palace Cruise Customer Care Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful experience with Halong Royal Palace
Halong Royal Palace Cruise met and exceeded our expectations. The boat was beautiful and the staff extremely friendly. We were also very impressed by the food. I would highly recommend this boat to anyone looking for an overnight cruise on Halong Bay in a beautiful boat full of charm.

10/10 有夠讚

Tal

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wow, what a great experience!
Great experience! Nice 4 star (according to Vietnamese standards of course) ship. We've had the private deck suite, so it was large and intimate. The food was great and they have everything for vegetarians, allergic and whatever else (just let them know ahead of time). The scenery was great throughout the cruise. The staff was helpful, kind and considerate. Alex was extremely friendly. All in all we felt we've got a good deal. I would recommend staying 2 nights (one in the boat and one on the island), which we stayed only one night and it was too short. Enjoy!

8/10 不錯哦

Beverley

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic boat and service shame about crowds
We were mov ed to the Silverseas a sister boat as our booking had been double booked. Checking in was chaotic but after that service was great. Only draw back was kayaking is no longer permitted so went to only beach now aloud to use that had thousands of people on tiny beach Water was dirty with oil and litter.

8/10 不錯哦

Helle，Halong bugten

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
2 dags Cruise
alle pengene værd at give sig selv en opgradering til royal suite

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Bay: A few kinks onboard...
Great views, good food, and friendly staff. They were a little stingy with the air conditioner- turning it off in the morning from their remote control. At the end of the cruise, we were held captive on the ship while they prepared for the next cruise.

10/10 有夠讚

ludwig，wien

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
best value for money
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