There was a very noisy motor running during night, couldn't sleep. Maintenance came and said they would have to call someone after holiday. Offered another room or discount on room. Being in our late 60's we decided to take discount as we had way to much stuff to move. Check out Manager denied us a discount, didnt inform us of this, so it upset us . Not sure I will stay there again!
Dale
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Marcia
家庭旅遊
2024年5月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clan, rooms are big, safe, staff was great
Marcia
於 2024 年 5 月住了 1 晚
10/10 有夠讚
ulapa
情侶出遊
2024年5月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness, Remodel, and location is within distance to Pensacola Beach
ulapa
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Brian,Addis
家庭旅遊
2024年5月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location
Brian
於 2024 年 5 月住了 2 晚
2/10 很糟糕
kennie e
情侶出遊
2024年5月1日
不喜歡:員工素質和住宿環境和硬體
1_did not get the room we paid for the first night. We had to delay our activities the next day to transition rooms. No reduction of the lower level room the first night was offered.
2_ the pictures do not match the space (e.g.) the pool is in the parking lot there is no sitting area as described.
3_ house keeping did not clean our room after 2 days and me specifically asking the front desk to have them clean after the second day before we left the property.
4_finally someone entered our room in the early morning time on the last day at the hotel. I was in the shower and my lady was still in bed. The front desk knew nothing about it, did not acknowledge the potential party, when questioned about this. She was very scared about the situation and the unauthorized intruder.
5_ I have a stayed at a lot of Hilton Properties but this has to be the worst managed property I have ever seen…
The services and care stopped when Hilton and this hotel got the money from me.
kennie e
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Mark R
2024年4月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Mark R
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Danielle
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay here. The staff was wonderful and helpful. Breakfast was delicious. I didn’t care for the carpeting in the rooms but they were clean, none the less.
Danielle
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Candice
親子旅遊
2024年4月15日
喜歡:員工素質、設施服務和住宿環境和硬體
Checking it was a breeze the young lady at the front desk went above and beyond to help me. The staff was very friendly and patience as I ask for a late check out time .
I definitely recommend plus it’s really close to Pensacola Beach it took all of 7mins or so to arrive at the beach . I absolutely loved it and would return.
The room was spacious, very clean, the hotel was quiet, and conveniently located next to a mini plaza.
Candice
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Kristen
2024年4月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Great experience staying at this hotel!
Kristen
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Rudy
親子旅遊
2024年4月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the location, quick access to Pensacola Beach. Quick access to bridge. Quick access to Pensacola. The only isaue with the room, the restroom door was broken and it wouldnt close all the way. Room 229.