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"Sorry to say, the service at this property was really abysmal. Staff were not friendly at all (with the exception of one young lady). When we asked them for recommendations for best chicken rice in the area, they responded 'all the same, they're all good.' and when we asked them for directions to a certain area, they very were very snappy and said 'just take a taxi.' Mind you, there was no one else at the counter and no long lines. The cleaning staff were great though. One cleaner heard us asking and gave us a good recommendation for chicken rice, but our encounter with the counter service really did sour our experience overall. "

"Location was wonderful for hiking in the park. They have an observation deck for sunsets and arrange shuttles to take you up to the lookout point for sunrise. They also have a free shuttle from the bus/train station"

"房內燈光是透過獨立燈具提供，但不易調整到合適的亮度，尤其是睡覺時只能全關透過浴室前的玄關燈來當作夜燈。但這個燈的亮度又有些暗，在半夜要起來時無法協助尋路。 若有可調整的無段式旋鈕應該可以解決。"

"Clean room and kind staff"

"乾淨的房間非常好的服務、寬敞又舒適，是嘉義市最好的飯店"

"Pros - location (near train station), clean, friendly staff, well kept lobby Cons - Thin walls, air conditioner tends goes off in middle of the night for unknown reason, towels old (but clean)"

"Clean and comfortable rooms and beds. Great breakfast and Japanese restaurant. I recommend stay here. "

"The hotel was spotlessly, clean, the pool and hot tub on the rooftop were wonderful, particularly when you watch the sunrise. The rooftop bartender was engaging and entertaining, very fun. The staff at check-in and check out efficient, kind, and delightful."

"Nice property. Pool required a swimming cap which was an odd requirement."