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"Friendly staff that went over and above to make us feel welcome. Nice well designed rooms. We enjoyed our stay!"

"convience with friendly reservation,rich breakfast, clean and environmentally's hotel "

"We are very satisfied with this stay."

"Nice cozy place. "

"This motel was by far the worst I've ever experienced. I cannot overstate the severity of the issues I encountered. The entire property should be either demolished or undergo extensive renovations. To summarize my negative experiences: 1. Room service and staff were deficient: Communication and service were unsatisfactory. 2. The shower was faulty: It lacked sufficient hot water and was broken. 3. The main door lock malfunctioned: Despite the security risk, the motel refused to provide a...

"Great location and service! "

"The room was really dirty, dust everywhere, stains, very old bathroom wirh rackets that had rust stains. Breakfast cold, worst stay we had during our road trip"

"We came to Zen and Pine Resort to hike Mt. Yushan. Although that wasn’t possible due to road closure, on the manager’s advice, we instead visited nearby Sun Moon Lake and hiked Mt. Shuishe, which was amazing and rescued our whole trip. I can’t say enough good things about the management of this property. Everyone was so friendly and helpful, and the manager even gave us a ride in her personal vehicle when we were heading the same direction! Breakfast and dinner were both very good, and the...

"I liked the clean room and staff friendliness. Breakfast was fantastic with vegetarian options. However I would have preferred if the hotel provided face towels and extra pillows. Stayed two nts."