Thank you

Dear Michaela,Thank you for taking the time to rate your experience with us, and for awarding us with a perfect score of 5 out of 5! We greatly appreciate your positive feedback and are thrilled to hear that you had a fantastic stay with us.Your feedback is invaluable as we continuously strive to provide exceptional service to all our guests.We hope to have the pleasure of welcoming you back again soon for another wonderful stay.

Dear Blade,Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience during your stay at the Mandolay.Our team strives to provide the best possible service, and it's always rewarding to know that our efforts have contributed to our guests' satisfaction.We truly appreciate your kind words and the perfect rating. If your travels bring you back to Guildford, we would be honoured to host you again and ensure another exceptional experience.

Dear David,We truly appreciate the perfect rating. If your travels bring you back to Guildford, we would be honoured to host you again and ensure another exceptional experience.

Dear Csaba,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a fantastic experience during your stay at our hotel.It's truly rewarding to know that you found our location to be convenient and enjoyed the comfort and cleanliness of your room. Our team takes great pride in providing excellent service, and your kind words about our staff mean a lot to us.We're thrilled that you enjoyed the breakfast; our chefs work hard to offer a variety of delicious options to start your day on a positive note.Your perfect 10 out of 10 rating is the best compliment we could receive, and it motivates us to continue delivering exceptional experiences for our guests.We sincerely appreciate your choice to stay with us at the Mandolay and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

Thank you for taking the time to share your thoughts about your recent stay with us. We sincerely apologise for the inconvenience you encountered, and we appreciate your feedback as it helps us improve our services.We regret to hear about the issues. We would like to inform you that the bathroom window actually has a privacy film applied to it, ensuring that guests cannot look in. Regarding the other concerns, we encourage guests to reach out to our 24/7 reception, as they are trained to promptly address and resolve any issues to make your stay as comfortable as possible.Your comments are valuable to us, and we will address these matters to ensure a better experience for our future guests. We understand your disappointment, and we hope you consider giving us another chance to provide you with the service you deserve.

Dear Gabrielle,Thank you for choosing the Mandolay Hotel for your stay, and for taking the time to provide feedback. We are sorry to hear that your experience fell short of expectations, as indicated by the 1 out of 5 rating.Your satisfaction is important to us, and we would greatly appreciate any additional details you could share about your stay. Understanding specific concerns would enable us to address and improve upon any issues you may have encountered.Our goal is to ensure each guest has a positive experience, and we value your feedback as it guides us in making the necessary adjustments. If there is anything we can do to make amends or address your concerns, please don't hesitate to contact us directly.We hope to have the opportunity to better serve you in the future.

Dear Emily,Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the Mandolay and found our staff friendly. Your feedback regarding the room is important to us, and we appreciate your insights.I wanted to mention that our reception is available 24/7, and our team would have been more than happy to provide additional coffee, milk, or address any concerns you had during your stay. Please feel free to reach out to us next time; we're here to make your stay as comfortable as possible.We're sorry to hear about the noise disturbances and temperature issues in your room. We take these concerns seriously, and we'll investigate to ensure a more peaceful environment for our guests.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back.

Dear Nesrin,Thank you so much for taking the time to rate us with a perfect score of 5 out of 5! We appreciate your feedback and are delighted to hear that you had a positive experience during your stay.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please let us know.

Dear Peter,Thank you for taking the time to share your feedback with us. We appreciate your perspective and apologise if our current arrangements fell short of your expectations.We want to assure you that we do offer drinks for our guests after hours; however, we provide this service exclusively through in-room service rather than operating a residents bar. We understand that this may not align with the preferences of all our guests, and we appreciate your understanding in this matter.Once again, thank you for choosing the Mandolay, and we hope to have the opportunity to welcome you back and exceed your expectations on your next visit.

Dear Douglas,Thank you for choosing to stay with us again and for sharing your positive experience. We are delighted to welcome you back for a second visit, and we truly appreciate your loyalty.Our team strives to create a welcoming and memorable experience for every guest, and your kind words serve as great motivation.We look forward to hosting you again for many more enjoyable visits. Thank you for your ongoing support.

Dear Moshfiqur,Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that your stay did not meet your expectations, and we appreciate your feedback.We have thoroughly reviewed our records, and it appears that there were no reported issues during your stay. Our 24/7 reception team is always available to assist with any concerns or requests, and we regret that we were not made aware of any challenges you may have encountered. Please know that your comfort and satisfaction are our top priorities.If you could provide additional details or contact us directly, we would be grateful for the chance to address any specific issues. We sincerely hope you will consider giving us another opportunity to provide you with the excellent service that we strive to deliver.

Dear Andrew,Thank you for choosing the Mandolay Hotel for your stay and for taking the time to share your feedback. We're delighted to see that you enjoyed your experience with us, which is reflected in the 8 out of 10 rating.Your positive feedback is truly appreciated, and we're thrilled to have contributed to your overall satisfaction. We hope to have the pleasure of welcoming you back to the Mandolay Hotel in the near future and exceeding your expectations once again.

Dear Susan,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a lovely stay with us and that you would consider returning in the future.It's especially rewarding to know that you found our classic room to be both comfortable and immaculately clean. We take great pride in providing a welcoming and well-equipped environment for our guests.We strive to offer a memorable dining experience, and it's an honour to be recognised as the best you've ever had, especially considering your extensive travels around the world.We appreciate your kind words and are excited about the prospect of hosting you again.

Dear Mark,We extend our sincere gratitude for selecting the Mandolay Hotel for your recent stay and for graciously providing your feedback. We are delighted to learn that you had a positive experience.Your positive comments are genuinely valued. We anticipate the opportunity to welcome you back to the Mandolay Hotel in the near future, with the aim of surpassing your expectations once again.

Dear David,Thank you immensely for your stellar 10 out of 10 review! We are thrilled to hear that your experience at the Mandolay met or exceeded your expectations.Your perfect rating is a source of immense pride for our team, and we are delighted to have had the opportunity to contribute to your positive stay. It is our ongoing commitment to provide exceptional service, and your feedback reinforces our dedication.We look forward to the pleasure of welcoming you back in the future.

Dear David,Thank you immensely for your stellar 10 out of 10 review! We are thrilled to hear that your experience at the Mandolay met or exceeded your expectations.Your perfect rating is a source of immense pride for our team, and we are delighted to have had the opportunity to contribute to your positive stay. It is our ongoing commitment to provide exceptional service, and your feedback reinforces our dedication.We look forward to the pleasure of welcoming you back in the future.

Dear Paula,Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that our cheerful team, spotless facilities, and comfortable beds all contributed to making your stay truly enjoyable.It is lovely to know that you had a very great experience, and we appreciate your kind words. We would be thrilled to welcome you back anytime!Once again, thank you for choosing the Mandolay. We can't wait to host you again!

Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience with our staff and that you received excellent service during your stay.We acknowledge that our building may not be the newest, as the main part dates back to Edwardian times. However, it's heartening to know that you found your room clean and pleasant. Your comfort and satisfaction are our top priorities, and we're glad that our team's efforts contributed to a positive overall impression.Thank you for choosing us, and we look forward to hosting you again.

Dear Guest,Thank you for taking the time to rate us a perfect 10 out of 10! We sincerely appreciate your positive feedback, and we're thrilled to hear that your experience with us met or exceeded your expectations.

Dear Gregg,We extend our sincere gratitude for selecting the Mandolay Hotel for your recent stay and for graciously providing your feedback. We anticipate the opportunity to welcome you back to the Mandolay Hotel in the near future, with the aim of surpassing your expectations once again.

Dear Chris,Thank you for taking the time to rate us a perfect 10 out of 10! We're dedicated to providing exceptional service and creating memorable stays for our guests, and your perfect score reaffirms our commitment. If there are any specific aspects of your stay that stood out to you, or if there's anything we can do to make your next visit even better, please feel free to share your thoughts with us.

Dear Mark,Thank you for taking the time to rate us a perfect 10 out of 10! We extend our sincere gratitude for selecting the Mandolay Hotel for your recent stay. We are delighted to learn that you had a positive experience.We look forward to the pleasure of hosting you again in the future. Thank you for choosing the Mandolay!

Dear Paul,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and appreciated our nice team, convenient town center location, and enjoyed our breakfast offerings.Your positive comments are truly appreciated and motivate our team to continue providing excellent service. If there's anything specific that stood out during your stay or any suggestions you have for us to make your next visit even better, please feel free to share.We look forward to the opportunity of welcoming you back for another enjoyable stay. Thank you for choosing the Mandolay Hotel.

Dear Rakesh,Thank you for taking the time to share your feedback, and we appreciate your valuable insights. We're glad to hear that you found our hotel to be a nice place, and we apologise for any inconvenience you experienced during your stay.To address your concern about parking, we would like to highlight that we send pre-arrival emails to all guests, reminding them about our town centre car park. Additionally, we offer a complimentary drink at the bar for hotel guests who purchase a 24-hour parking ticket. We regret any confusion and apologise for any inconvenience caused by the parking charge.Regarding the noise and perceived aloofness at the reception, we take your comments seriously and will address these concerns with our team to ensure a more pleasant experience for all our guests.We genuinely value your feedback, and it is essential for us to learn how we can improve. If you decide to return, please feel free to reach out to us, and we will do our best to make your next visit even more enjoyable.

Dear Guest,Thank you for choosing the Mandolay for your recent business trip, and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be pleasant and our staff friendly.We apologise for any inconvenience you experienced with the room service hours. Your feedback is valuable, and we'll certainly take it into consideration as we continually assess and improve our services. We appreciate your input and look forward to the opportunity of welcoming you back for an even more enjoyable stay.

Dear Anne-Marie,Thank you so much for taking the time to share your fantastic 5 out of 5 review! We're thrilled to hear that you enjoyed your stay and found our hotel modern, clean, and well-appointed.Your compliments on our comfortable beds, quality linen, and excellent service mean a lot to us. Our team strives to provide a welcoming and professional environment, and we're delighted to know that we achieved that during your visit.It's also wonderful to hear that you enjoyed our breakfast offerings. Your satisfaction is our top priority, and we appreciate your acknowledgment of our efforts.

Dear Jacqui,Thank you for taking the time to rate us a perfect 10 out of 10! We look forward to the pleasure of hosting you again in the future. Thank you for choosing the Mandolay!

Dear Angela,Thank you for choosing to stay with us and for sharing your valuable feedback. We're delighted to hear that you enjoyed the unique charm of our room and appreciated the complimentary tea and coffee upon departure.Please know that our reception team is available 24/7, and they would have been more than happy to provide you with additional teabags had we been informed during your stay.Also, it's great to know that you found our parking arrangements convenient. Thank you for choosing us, and we look forward to hosting you again.

Dear Chauncey,Thank you for taking the time to rate us a perfect 5 out of 5! We look forward to the pleasure of hosting you again in the future. Thank you for choosing the Mandolay!