搜尋吉爾德的樹屋

「Smooth check in and solidly clean. Very reasonable!」

「Clean rooms, nice and quiet」

「很好」

「I was overcharged on my 1 night stay at this hotel. They charged me for 3 nights of pets and snacks we did not have. I was assured at checkout this would be removed from my bill. I have called the hotel 5 times and the reservation line 3 times. I have email the general manager and she will not return a call or email. I have been assured by several employees that they checked the cameras on me around the hotel and found no pets and snacks. I am constantly told the manager needs to issue the...

「Staff was amazing. The room was decent, clean, restroom was amazing. The door looked like it had been kicked in or something. Would stay again.」

「The hotel is very close to scenic spots, making it convenient to visit places like Ruby Falls. As it is a pet-friendly hotel, the hygiene conditions may not be maintained. During our stay, the hotel experienced a power outage in the afternoon for a long time, which greatly affected our accommodation experience. When booking the room, the hotel indicated the availability of electric vehicle charging stations, but upon arrival, we found that there were none. The hotel breakfast was very good.The...

「Not clean, no butter in the breakfast time!」

「It was a beautiful hotel, very clean, great staff, beds were so comfy and love the breakfast.」

「TERRIBLE!! The front desk staff are horrible. They’re either absent or, when they are there, not very helpful. I booked this hotel for two months, but I guess I need to cancel all my bookings. No cleaning was done for a whole week, and the towels weren’t changed. When I went to the front desk to complain about it, the staff member said, “Bring me the dirty towels, and I’ll give you new towels,” and wanted me to read the hotel-made policy, trying to tell me this is very common. Not even for one...

「The tv didn’t work. The conditioner container was empty. The bed wasn’t very comfortable. We kept rolling into the center.」

「Filthy room, especially the bathroom and bedding. The place is falling apart too. Barely speak English. They point at signs to communicate. The "breakfast" is pathetic, stale and no cleaner than the rest of the property. Would not recommend and will not go back. HoJo is a nogo!」