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Hotel Doral

3.5 star property
Downtown Guayaquil's Hotel Doral offers a convenient restaurant for relaxation and helpful tour assistance to make the most of Ecuadorian adventures

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Hotel Doral puts travelers right in Downtown Guayaquil where they can catch up on news with lobby newspapers before unwinding at the on-site restaurant. The 24-hour front desk and luggage storage services have earned positive feedback from previous guests for their convenience.

Reviews

6.8 out of 10

Popular amenities

  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe

Single Room, 1 Twin Bed

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe

Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
In-room safe
Daily housekeeping
  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe

Triple Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • City view
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | In-room safe

Double Room, 1 King Bed

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
In-room safe
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe

Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe

Quadruple Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Rainfall showerhead
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • City view
  • 387 sq ft
  • Sleeps 4
  • 4 Twin Beds
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About the neighborhood

Map
Chile 402 y Aguirre, Guayaquil, Guayas

Getting around

  • Duran Train Station
    10 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE)
    21 min drive

About this property

Hotel Doral

Hotel located in Downtown Guayaquil
Hotel Doral provides amenities like laundry facilities and a restaurant.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), 1 meeting room, and a 24-hour front desk
  • A front-desk safe, smoke-free premises, and tour/ticket assistance
  • Newspapers in the lobby and luggage storage
Room features
All 60 rooms offer comforts such as air conditioning, as well as thoughtful touches like safes and free bottled water.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Ibis Styles El Malecon Guayaquil
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  • Parking included
  • Free WiFi
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9.4 out of 10, Exceptional, 284 reviews
The price is NT$1,886
NT$2,122 total
Feb 20 - Feb 21
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Property amenities

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Best Western Doral Guayaquil
Best Western Doral Hotel Guayaquil
Hotel Doral Guayaquil
Doral Guayaquil
Hotel Doral Hotel
Hotel Doral Guayaquil
Hotel Doral Hotel Guayaquil

Frequently asked questions

Is Hotel Doral pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Doral?

This hotel doesn't offer parking.

What time is check-in at Hotel Doral?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Hotel Doral?

Check-out is at noon.

Does Hotel Doral provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Doral located?

Located in Downtown Guayaquil, this hotel is steps from Seminario Park, Simon Bolivar Statue, and Guayaquil Metropolitan Cathedral. Nahim Isaias Museum and Church of San Francisco are just steps away.

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Reviews

Hotel Doral Reviews

6.8

7.6

Cleanliness

8.0

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 13 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

Reviews

6/10 Okay

Frederick

A fairly good place for Guayaquil. Nothing great, a bit weak on breakfast. Fairly good location.

6/10 Okay

Carla

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Mi estadía

Fui con mi mamá un par de días. Las habitaciones diferentes a las fotos de la página. El edificio es viejo
Stayed 6 nights in Sep 2018

6/10 Okay

JoAnne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

2.5 star, maybe -- location is the main feature

Location and service was great, but many desk workers only spoke Spanish. Being very close to the Malecon area and tourist attractions was convenient and safe. The condition of the hotel needs updating. There was a full time handy man and he seemed to be working on projects daily, but the hotel seemed 2.5 stars at most. The lobby area was small and had limited amenities, just water and instant coffee. Hotel wi-fi was spotty and inconsistent. The bedroom was spacious enough for three beds, but the bathroom was tiny. A small sink, toilet and shower only. Not like the pics -- probably the suite bathroom is in the photos. The shower was very narrow and had poor water flow. The complimentary shampoo was sample sizes of head and shoulders for men. Seriously. One of our rooms had a fridge but the other did not. The one without a fridge had a dresser. It was air conditioned which is not standard in Ecuador, so a plus. No coffee maker or iron in the room. Hotel provided a bottle of water each day. The stay included breakfast was delicious, but served cafeteria tray style. Take some of everything since there are no seconds, and you may not know which dishes you will like unless you're a native. Again, the location and service was great, but it is not a 3.5 star hotel.
Stayed 2 nights in Jul 2018

8/10 Good

Ghyslaine

Liked: Cleanliness, property conditions & facilities, room comfort

Bonne prestation hôtelière

Hôtel très bien situé, accessible. Chambre confortable, spacieuse, literie parfaite. Petit déjeuner quelconque, serveur peu aimable. Un bon séjour
Stayed 1 night in Mar 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien.
Stayed 1 night in Mar 2018

6/10 Okay

Ana, Quito

Liked: Room comfort
Disliked: Property conditions & facilities
Buena ubicación en El Centro de la cuidad. Las instalaciones necesitan mantenimiento.
Stayed 2 nights in Feb 2018

2/10 Terrible

Kai Fabian, Braunschweig

Disliked: Staff & service, property conditions & facilities, room comfort

One night in Hotel doral at the weekend

+ A big room + A free water bottle + A fridge - I waited around 20 minutes to order my breakfast, but no possibility, because around 28-30 other guests where there, too. I left the room and will pay on my own later on somewhere else in the city breakfast. Two members of the stuff were absolutely to less for so many guests! - The water in my room (5.th floor) was cold, no chance that it changed to a warm water so i had to shower cold. Thanks for such a nice start in my sunday! - The concierge tried to ask for 10 dollar more when i made my check-inn. My sum was on her screen, i saw it, but she asked for more money but i discussed and told her, that expedia told me another price. After 2 minutes she gave me the price, for which i booked this hotel! Such a shame, that she asked for more money! - There was no remote control for the air conditioner in my room. - The bed is broken i think, it makes a lot of sounds when you move on it or sit on it.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good for sleeping in the inner city of Guayaquil, a typical small breakfast for this country is included and the staff is very helpful. They can call taxis, but it is better to ask before prices, because they gave me once a taxi driver who took much more money from me than usual taxi because i was not an Ecuadorian, so take care and ask before of costs and take maybe another taxi.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel Doral

Für den Preis akzeptabel, schade dass das Bad so alt ist, ansonsten keine Beanstandungen.
Stayed 3 nights in Feb 2018

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo a centro

Espectacular Espectacular Espectacular Espectacular Espectacular
Stayed 2 nights in Jan 2018

10/10 Excellent

Diego Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Excelente el servicio y la habitacion
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Gran ubicacion

Buen lugar y muy cerca de todo en el centro de la ciudad
Stayed 1 night in Jan 2018

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

todo bastante bien
Stayed 2 nights in Jan 2018

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime Location

The only negative about the place was the shower. VERY low flow. Other than that, the place was great. The location, three blocks from the Malecón can’t be beat. Will recommend.
Stayed 2 nights in Nov 2017

6/10 Okay

angie, Quito

Liked: Cleanliness, staff & service
Disliked: Room comfort

cerca del centro y del malecon.

cerca del centro y del malecon, demasiado ruido en las habitaciones que dan a la calle principal. Mi estadia fue por trabajo y mi habitacion tenia una pequeña mesa auxiliar pero no asiento.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Quase sofrível.

Quarto acanhado com vazamento no banheiro. TV velha sem condições de assistir .
Stayed 1 night in Nov 2017

8/10 Good

Bibiane

Liked: Cleanliness, staff & service

Bien situé mais besoin de rénovations

Cet hôtel est très bien situé. L’end Est vétuste et les plafonds montrent des signes évidents qu’ y a eu des dommages fréquents par l’eau. L’accueil est très bien et le petit déjeuner aussi.
Stayed 1 night in Oct 2017

6/10 Okay

Andres

Disliked: Cleanliness, property conditions & facilities
Falta remodelación en baños, y otras instalaciones. Esta ya muy anticuado, exige una inversión de capital
Stayed 1 night in Oct 2017

8/10 Good

John, Chesapeake,VA

Liked: Cleanliness, staff & service, room comfort

Budget hotel with a great staff

room was fine, bathroom and shower were too small. staff was very helpful. Location was very walkable.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Básico pero bien ubicado.

Cuando llegué no tenían mi reservación me hicieron esperar como media hora, por suerte habia habitaciones. Luego al llegar a la habitación estaba sucia!! Tuve que esperar una hora más hasta que alguien limpie la habitación. Realmente muy fastidioso tener que esperar tanto tiempo. El internet solo funcionó el primer dia el resto de días no, cuando reclame me dijeron que ya iban a solucionarlo pero no lo hicieron. El desayuno es bueno y variado con varias opciones. La limpieza puede mejorar especialmente de los pisos. Personal es amable.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Lo único bueno es que está bien ubicado.
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Engañado y pésima actitud de parte del hotel

Llegué y enseguida me cobraron las tres noches reservadas. Al llegar a la habitación nada de tv plasma cama ancha pero corta ósea dos pequeñas unidas baño en pésimo estado nada de secadora ni caja de seguridad. Lámpara en pésimo estado. Focos colgando fuera de lugar. No había sitio para acentar la maleta sino el suelo. Ni una silla peor un escritorio para trabajar. Llena de polvo una mini ventana que daba a un hueco maloliente. El cable tenía un canal visible y tres borrosos. Osea pésimo todo. Baje a solicitar el cambio y después de varios reclamos y ver como alquilaba otra habitación sin tener reserva exigi el cambio sino me iba. Me cambiaron a una un poco más pequeña pero más limpia y un mejor baño pero todo lo demás igual que la anterior. Pedi que me den algo parecido a las fotos y me dijeron que eran fotos antiguas y que si quiero otro cambio que hable con administración al día siguiente. No lo hice ya que vi la pésima actitud para atender. El desayuno pésimo y siempre lo mismo. Ósea fui objeto de un gran engaño y estafa
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
The staff was wonderful after a HUGE snafu on the Orbitz side of things

8/10 Good

BOLÍVAR LUIS

Liked: Cleanliness, staff & service, room comfort

Práctico

Hotel que cumple su cometido para viajes cortos, con habitaciones pequeñas pero limpias, en una ubicación inmejorable y con un desayuno agradable.

8/10 Good

Verified traveler

Liked: Staff & service

Hotel in middle of city close to everything

I was disappointed with the room staff and owner were very nice and honest