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Hotel Continental

3.5 star property
Travelers find rejuvenation through massages and local cuisine at two on-site restaurants, while staying connected with free WiFi and expert concierge assistance

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Hotel Continental in Downtown Guayaquil balances relaxation and productivity. Guests enjoy massage and spa treatments, dine at two restaurants, and use the business center. Free in-room WiFi and a knowledgeable concierge make it ideal for all travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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About this property

Hotel Continental

  • Hotel located in Downtown Guayaquil
  • At Hotel Continental, you can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. In addition to a bar and a business center, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, tour/ticket assistance, and 1 meeting room
    • Wedding services, ATM/banking services, and concierge services
  • Room features
  • All 91 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 21-inch TVs with premium channels
    • Desks and phones

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 40

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 11.20 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Continental pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Hotel Continental?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Continental?

Check-out is at noon.

Does Hotel Continental provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 11.20 per vehicle applies.

Where is Hotel Continental located?

Located in Downtown Guayaquil, this hotel is steps from Seminario Park, Municipal Museum of Guayaquil, and Guayaquil Metropolitan Cathedral. Simon Bolivar Statue and Nahim Isaias Museum are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 262 out of 570 reviews
Rating 8 - Good. 205 out of 570 reviews
Rating 6 - Okay. 59 out of 570 reviews
Rating 4 - Poor. 21 out of 570 reviews
Rating 2 - Terrible. 23 out of 570 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicacion, habitacion pequeña pero comoda
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Ram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta cerrado sin funcionar desde hace meses, sin embargo aceptaron mi pago. Llegue con mis maletas y me encuentro con esta sorpresa. Hotels deberia cuidar lo que vende.
Stayed 5 nights in Nov 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Boa opção de hotel em Guayaquil. Staff simpático. Recomendo
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très Bien

Très bon accueil et services, très professionnel, en Anglais aussi.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Excelente
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son excelentes, tienen todos los servicios. Mi unica observacion tiene que ver con el parqueadero y el sistema de pagos con tarjetas de crédito debe modernizarse.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something in the breakfast was bad, I had a terrible stomachache and have to go to the doctor
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

En pocas palabras, muy bueno
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great staff great awesome location price great
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location, amenities and friendliness of the staff.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The breakfast included in the room rate was fabulous. Good value for your money!
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Alexandra

Liked: Cleanliness
Disliked: Room comfort

Ruido impide trabajar

El hotel está remodelando habitaciones. Trabajaron en una habitación sobre la que me asignaron durante todo el día y continuaron hasta casi las 19 horas, con ruido constante que incluía un taladro. Me indicaron que era la única habitación disponible y no podían hacer un cambio. Finalmente, alrededor de las 19 horas después de elevar una queja en recepción detuvieron el ruido.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here all the time hotel is awesome food is awesome
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Continental is a great place to stay. Convenient to everything and very reasonable. We’ll go there again!
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena ubicacion . Personal amable y servicial . Habia mantenimiento en limpieza de alfombras y hacian ruido
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

PM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff, excellent location, great breakfast
Stayed 1 night in Feb 2020
Verified

6/10 Okay

MWTravelers

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Centrally located, perfect for walking around. Front desk staff was professional. Unfortunately the room was located above the restaurant. The cooking smells were constant. Needed to run the AC all day and night to help alleviate the smell. However the AC was loud and didn’t work using the auto function. So it ran loudly all night.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff and care--horrible bed!

We had a great trip, and the staff were friendly and helpful--especially when the AC was not working and our room was hotter than outside. The rooms were pleasant and spacious (had the suite with small sitting area) but the mattress was awful. We'd spent 10 days in Ecuador and of the various accommodations, this was by far the worst. Also, frosted glass bathroom doors need to go.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Muy buen servicio recomendado y cerca del centro
Stayed 1 night in Jan 2020
Verified

8/10 Good

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un excelente lugar

Un excelente lugar ,con todo cerca para la necesidades de una gran ciudad.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine, except the taxi service, they don;t use a meter for the trip, you must to negotiate the fare
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor attitude from front desk ladies, if they don't want to be there they should go home or get better training on customer service. they treated me very poorly ever single day of the 10 plus 1 days i was there. Hairs on the sheet. no one or two but up to 3 different hairs additional payment for any extra thing from making a local call to taxes and additional fees not explained prior booking breakfast was the same thing every single day. payment for a full day to stay extra hours as late check out etc etc etc. never again
Stayed 10 nights in Jan 2020
Verified

8/10 Good

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO EMISION DE FACTURA NI RECIBO

La estadia bien, el problema es que no me dieron factura ni recibo con los datos que yo necesito, y eso es una gran problema, ahora se que en el futuro no debo usar su plataforma
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Me gusto mucho el desayuno y la atención de los botones pero no me gusto la atención de las recepcionistas de la tarde
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente !!!

Lo recomiendo, el hotel está bien ubicado y se encuentra cerca para todo.
Stayed 3 nights in Jan 2020