InterContinental Real Guatemala by IHG

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Luxurious sanctuary in Zone 10

A full-service spa offers Swedish massages and body scrubs. Multiple restaurants serve superb international cuisine, with weekend brunch receiving particular praise. Two outdoor pools provide a welcoming retreat, complete with a poolside restaurant for exceptional dining in the Guatemalan sunshine.

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Classic Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Classic Room, 2 Double Beds, Accessible

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View (High Floor)

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for 1 King Classic

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

1 King Classic

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Double Classic

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

2 Double Classic

9.2 out of 10
Wonderful
(38 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a desk with a phone, a chair, a small table with a plant, and a window with a view of buildings and greenery.

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Premium Room

A hotel room with a bed, a desk with a phone, a chair, a small table with a plant, and a window with a view of buildings and greenery.

Premium Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for 1 King Premium High Floor

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Premium City View High Floor

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

1 King Premium City View High Floor

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Double Premium High Floor

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for 1 King Classic City View

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

A hotel room with a large bed, bedside lamps, a desk with a telephone, a potted plant, and a window with curtains.

Junior Suite, 1 King Bed, Club Lounge Access

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Double Classic City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

2 Double Classic City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, InterContinental Real Guatemala by IHG is in the entertainment district and near the airport. Travelers eager for a bit of culture can stop by Popol Vuh Museum, while those who have shopping on the agenda may want to visit Plaza Fontabella Shopping Center and Oakland Mall. Traveling with kids? Don't miss La Aurora Zoo. Explore all the area has to offer with ecotours and mountain climbing. Visit our Guatemala City travel guide
Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    10 min walk - 0.8 km
  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    14 min walk - 1.2 km
  • Avenida La Reforma
    3 min walk - 0.3 km
  • Plaza Fontabella Shopping Center
    3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala
    11 min walk - 1.0 km

Getting around

  • La Aurora Intl. Airport (GUA)
    13 min drive

Restaurants

  • San Martín
    2 min walk
  • Restaurante La Poza
    2 min walk
  • Maya Lounge
    1 min walk
  • Tanoshii
    1 min walk
  • McDonald's
    1 min walk

About this property

InterContinental Real Guatemala by IHG

  • Luxury family-friendly hotel near Plaza Fontabella Shopping Center
  • Located close to Oakland Mall and Europlaza, InterContinental Real Guatemala by IHG provides a free daily manager's reception, a terrace, and an art gallery on site. Treat yourself to a body scrub, a detox wrap, or a Swedish massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with sun loungers
    • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
    • A gift shop, a 24-hour front desk, and concierge services
    • An elevator, smoke-free premises, and a front-desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 239 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Highchairs, childcare services, and free infant beds
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with rainfall showers and deep soaking tubs
    • 48-inch LED TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Does InterContinental Real Guatemala by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is InterContinental Real Guatemala by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of GTQ 1200 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–3:00 PM for a fee.

What time is check-out at InterContinental Real Guatemala by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Real Guatemala by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 5:00 AM–11:00 PM on request. A fee of GTQ 144 per vehicle applies.

Where is InterContinental Real Guatemala by IHG located?

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 724 out of 1003 reviews
Rating 8 - Good. 171 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the airport and restaurant
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of breakfast options, very high end hotel
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxe hotel. Very clean room and helpful staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, staff friendly, good breakfast buffet, rooftop and swimming pool really beautiful and gym good machines
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the InterContinental Guatemala City. The hotel was clean and comfortable, with a nice pool and friendly, helpful staff. The location was convenient and close to restaurants and other attractions. I would stay here again.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty - carpet was so dirty my white socks turned black - the tub and vanity wasn’t clean. The restaurant was wonderful - food /menu was great and room service was good.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in zone 10 allowed us to enjoy Guatemala City safely. The staff were possibly the most helpful staff of any hotel I’ve stayed in, really a credit to the hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the different restaurants onsite
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean! Modern! And the food at the market restaurant amazing!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice and located in the safest district in Guatemala City. The lobby is beautiful and the views are incredible from upper floors. The rooms are well appointed and clean, though ours was short on towels. I had to call twice just to get enough towels for my group to take showers. The restaurant is excellent and the service was attentive. I will say the staff as a whole isn't the friendliest, or the most service oriented. The front desk in particular. If you want to feel safe and stay in a nice place, its a good choice. Customer service could use improvement, especially since its a highly rated hotel.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and service was great!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were fantastic and helpful!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, lot of places to go inside the hotel, dinner, bar, etc. Staff willing to help.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the staff is very helpful and close to the airport
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the amenities, the cleanliness. Everything was beautiful.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Nice room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was very good
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the lobby is just spectacular! Loved the rooms, the service the food, and perhaps the best gym I have seen in a hotel. There are a lot of restaurants around.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was excellent!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Our stay was good , Friendly and help full staff. Nice Breakfast.
Stayed 2 nights in Oct 2024