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Hotel Santander Plaza

3.5 star property
Travelers enjoy convenience with the airport shuttle at this Guatemala City hotel, where the bar is perfect after exploring La Aurora Zoo.

Choose dates to view prices

Hotel Santander Plaza sits in the heart of Guatemala City, where guests start their day with a free full breakfast before heading out to explore. The helpful staff assists with dry cleaning services, while in-room WiFi keeps everyone connected throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$3,423
NT$4,176 total
includes taxes & fees
Feb 7 - Feb 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
Private bathroom
  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
  • City view
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Renovated in 2011
  • City view
  • 614 sq ft
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Hotel Santander Plaza is in the entertainment district and near the airport. Paseo Cayala and Gran Centro Los Próceres are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Constitution Square and Kanajuyú Ecological Park. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Guatemala City travel guide
Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Okland
    Oakland Mall
    9 min walk - 0.8 km
  • Gran Centro Los Próceres
    3 min walk - 0.3 km
  • Avenida La Reforma
    5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center
    5 min walk - 0.4 km
  • Embassy of Mexico in Guatemala
    14 min walk - 1.2 km

Getting around

  • La Aurora Intl. Airport (GUA)
    5 min drive

Restaurants

  • Restaurante La Poza
    3 min walk
  • The Box Lounge
    1 min walk
  • Maya Lounge
    4 min walk
  • Hacienda Real
    2 min walk
  • Mr Sushi Zona 10
    2 min walk

About this property

Hotel Santander Plaza

Hotel near La Aurora Zoo
Consider a stay at Hotel Santander Plaza and take advantage of free full breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Free self parking
  • An elevator, luggage storage, and concierge services
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Santander Plaza include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 30-inch TVs with cable channels
  • Coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number si

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Is Hotel Santander Plaza pet-friendly?

Yes, Hotel Santander Plaza allows dogs (limit 2 total) with a maximum weight of up to 26 lbs per pet. There's a fee of GTQ 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Santander Plaza?

As of 2026/2/6, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 2026/2/7 start from NT$3,423, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santander Plaza?

Check-out is at noon.

Does Hotel Santander Plaza provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–2:00 PM on request.

Where is Hotel Santander Plaza located?

Located in Zona 10, this hotel is within 1 mi (2 km) of Plaza Fontabella Shopping Center and La Aurora Zoo. Gran Centro Los Próceres and Avenida La Reforma are also within 5 minutes.

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Reviews

Hotel Santander Plaza Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 252 out of 573 reviews
Rating 8 - Good. 185 out of 573 reviews
Rating 6 - Okay. 83 out of 573 reviews
Rating 4 - Poor. 28 out of 573 reviews
Rating 2 - Terrible. 25 out of 573 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness
Breakfast was delicious with a lot of options to choose, staff very kind good service
Stayed 3 nights in Jan 2026

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant, comfortable, close to everything
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is alright, it’s clean, the breakfast is good. Vehicle noise goes all night so if your a light sleeper it will bother you. It’s close to the airport. Ubers are only $5.00 for 4 people from airport, the hotel shuttle is $40.00 for 4 people, Shuttle is only free during certain hours.
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The suites are very nice. Traffic noise can be loud. Some hallways just got new carpeting. The breakfasts are good. The free shuttle is only free a few hours a day then it’s $10.00 per person. Uber is better.
Stayed 1 night in Jan 2026

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, staff members were very polite and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great breakfast
Stayed 1 night in May 2025

10/10 Excellent

JOSUE

It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Moisés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Santander, good place to stay and enjoy very good.
Stayed 1 night in Dec 2024

10/10 Excellent

MALINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, close to the airport and several restaurant options within walking distance Very good complimentary breakfast
Stayed 1 night in Oct 2024

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great room, great service, and very clean for our family of 4.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, property conditions & facilities
Conformable hotel with helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind. The breakfast was delicious and the beds were comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, quiet hotel. Convenient to the airport. Good breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Stayed 1 night in Jan 2025

10/10 Excellent

Manuel

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value with a convenient location

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Stayed 1 night in Jan 2025

8/10 Good

candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Big room. Nice neighborhood. Good breakfast.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessie-Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the complimentary breakfast & coffee! It was delicious & the service was pleasant! If you don’t mind light noise, this a great place to crash.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with anything in Guatemala, things may go wrong periodically, but when things went wrong they were quickly resolved. I am overjoyed by the staff, and everyone treated me with kindness and respect even though I barely spoke the language.
Stayed 1 night in Mar 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 1 day stop over in Guatemala City. The hotel was close to the airport and had a driver waiting for us on arrival. Very helpful and friendly staff. Delicious breakfast. Close to lots of shopping, food and sights in Zina 10
Stayed 1 night in Feb 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Stayed 1 night in Aug 2024