大廳
查看供應情況

巴塞羅瓜地馬拉市飯店的評分

4.5 out of 5
巴塞羅瓜地馬拉市飯店
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala

評論

9.0

太棒了

10 分，有夠讚；2265 則評論中有 1602 則" "
8 分，不錯哦；2265 則評論中有 390 則" "
6 分，一般般；2265 則評論中有 120 則" "
4 分，不太好；2265 則評論中有 60 則" "
2 分，很糟糕；2265 則評論中有 93 則" "

9.6/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

Roger

於 2022 年 2 月住了 1 晚

10/10 有夠讚

Jasmin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2022 年 1 月住了 2 晚
Channel Manager 於 2022年1月24日回覆
Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

10/10 有夠讚

Sandra

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo muy limpio y el personal muy amable atentos
於 2024 年 4 月住了 2 晚
Channel Manager 於 2024年5月2日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service at this hotel is unparalleled! I have never received better customer service in any other hotel in my life! They really go out of their way to make your stay as comfortable as possible! This hotel is first class. The hotel is beautiful and very clean! The staff is extremely friendly and courteous! Upon check in I mentioned to my partner that I was hungry after the days travel. While showering in our room, we heard a knock at the door. My partner answered it and the lady said she heard we were hungry, so she brought us a fruit plate to hold us off until we got dinner... 5 stars service! We did have a problem with our air conditioning on our last day, however they made every attempt to fix the issue. Unfortunately it was not able to be fixed during our stay. They did however upgrade us to the premium level which was very nice of them! I will only stay at Barcelo when I am in Guatemala City from now on! Great job!
於 2024 年 4 月住了 4 晚
Channel Manager 於 2024年5月2日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Elcida

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service.
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年5月1日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Mayra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love to staying at this hotel every time i visit Guatemala
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年5月1日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Alfonso

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
於 2024 年 4 月住了 3 晚
Channel Manager 於 2024年5月1日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

Emilio

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excelente en todo!!!
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年5月1日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were very good. And the buffet breakfast was fantastic. The business center was very helpful.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jonatan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月30日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

Mario

喜歡：整潔度、員工素質和住宿環境和硬體
This is a wonderful place good service the swimming pool is the best me and my wife have a great time I’ll be there I recommend families to visit this place
於 2024 年 4 月住了 6 晚
Channel Manager 於 2024年4月30日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

julio，North Hollywood

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel excellent location staff good very attractive, however worth to mention that when we arrived we got situated in our room but they forgot to add the bar/purchase supply into the refrigerator and I came down to the lobby and suddenly my wife texted me asking me if I was at the room door and I replied No , I try to call her back and no answer so I rush to the room and when I arrive she said that they knocked couple times an since she didn’t respond they just open the door and when inside !! Imagine 😡other than that all good
於 2024 年 4 月住了 3 晚
Channel Manager 於 2024年4月28日回覆
Dear Guest,In Barcelo Guatemala City hotel we make a great effort to fullfil our customers expectations. We are very sorry that during your stay you have suffered some shortcomings. Your review will help us to improve our service standards.We hope to see you at our hotel again, so we can offer our quality services beyond your expectations.Best regards.

10/10 有夠讚

Kentaro

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful.
於 2024 年 4 月住了 2 晚
Channel Manager 於 2024年4月28日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Luis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
In general I like the hotel , staff is great
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年5月2日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

8/10 不錯哦

Terrance

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good for a single night stay prior to flight. Very difficult to speak to anyone via telephone to clarify check in times after 6 PM. Also text to remotely check in beforehand was confusing. All ok on arrival though. An included breakfast would have been good.
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月27日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Jose

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thanks Expedia
於 2024 年 4 月住了 2 晚
Channel Manager 於 2024年4月27日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Juan Pablo

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Channel Manager 於 2024年4月26日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

8/10 不錯哦

Roro

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Ok stay
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月25日回覆
Dear Guest,Thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

8/10 不錯哦

Leonel

情侶出遊
喜歡：整潔度和員工素質
No habían suficientes toallas
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月24日回覆
Gracias por compartir su experiencia en Barceló. Sus comentarios son muy importantes para continuar trabajando en la mejora de nuestros servicios e instalaciones. Saludos cordiales.

10/10 有夠讚

Sonia，Downey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice stay!
於 2024 年 4 月住了 2 晚
Channel Manager 於 2024年4月23日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

6/10 一般般

Sebastian

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I was charged extra $$$$ for my son who is 14 years old when I booked this room stated for up to 4 people
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月22日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Mirna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月22日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

6/10 一般般

Luis

不喜歡：住宿環境和硬體
Muy bonito y todo pero el aire acondicionado no sirve y la limpieza no está de mi agrado
於 2024 年 4 月住了 3 晚
Channel Manager 於 2024年4月20日回覆
Estimado HuéspedPrimero que nada, Hotel Barceló Guatemala City le gustaría darle las gracias por haber estado en nuestro hotel y compartido su experiencia en Barceló.Lamentamos que durante su estancia usted haya sufrido esos inconvenientes. Sus comentarios nos ayudarán a seguir mejorando nuestros estándares de servicio y calidad.Esperamos verle en nuestro hotel de nuevo para que podamos ofrecerle nuestros servicios de calidad más allá de sus expectativas.Saludos cordiales

10/10 有夠讚

Julio

喜歡：員工素質和住宿環境和硬體
Great
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月20日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards

10/10 有夠讚

Amauri

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The whole experience was excelent
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月20日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Amy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was a fabulous stay before heading to the airport the next morning. Great buffet breakfast, great big room and awesome dinner options without having to leave the hotel!
於 2024 年 4 月住了 2 晚
Channel Manager 於 2024年4月19日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Alma

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Exelente
於 2023 年 12 月住了 4 晚
Channel Manager 於 2024年4月20日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

8/10 不錯哦

claudio

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I will stay there again
於 2024 年 4 月住了 3 晚
Channel Manager 於 2024年4月19日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Hugo

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
N/A
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月17日回覆
Muchas gracias por su calificación, esta es importante para continuar trabajando en la mejora de nuestros servicios. Esperamos poder atenderle muy pronto en Barceló Guatemala City.

8/10 不錯哦

Andrew，Palm Harbor

喜歡：整潔度和住宿環境和硬體
Great location to Airport.
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月15日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Sheelah

家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Limited dining
於 2024 年 3 月住了 2 晚
Channel Manager 於 2024年4月15日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

2/10 很糟糕

Alvaro，Richmond

於 2024 年 1 月住了 2 晚
Channel Manager 於 2024年4月15日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

8/10 不錯哦

Rubén Gregorio Muñoz

喜歡：整潔度、設施服務和住宿環境和硬體
En general es un buen hotel
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月14日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My favorite hotel in Guatemala I will definitely go back soon
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月13日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Miguel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月10日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

angel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was kind and attentive to all our needs. The property was clean and well kept. We will be back!
於 2024 年 3 月住了 5 晚
Channel Manager 於 2024年4月10日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Leila

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月10日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

JOSE

家庭旅遊
喜歡：整潔度和員工素質
Excelente servicio de traslado y excelente bufet
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月9日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

Efren

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Relación precio calidad excelente
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月9日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

karla Ileana

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Por expedia, nos dieron bebidas y fruta de bienvenida. Nos hizo sentir bienvenidos 🤗
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月9日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

8/10 不錯哦

Lilia

團體旅遊
喜歡：設施服務
The safe didn’t work in our room. I liked the hotel was near a pharmacy & market. Easy to get to various sites from hotel.
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月9日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Alex

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Perfect for one night in the city, 10 minutes from the airport.
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月9日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Moris

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月10日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

sandra

喜歡：整潔度
於 2024 年 4 月住了 3 晚
Channel Manager 於 2024年4月9日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Tolentino

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lo mejor de guate
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月8日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

8/10 不錯哦

Seth，Fontana

家庭旅遊
喜歡：整潔度、員工素質和設施服務
All went well.
於 2024 年 4 月住了 5 晚
Channel Manager 於 2024年4月8日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

10/10 有夠讚

Dennis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo bien
於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月8日回覆
Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

10/10 有夠讚

Ana

於 2024 年 3 月住了 1 晚
Channel Manager 於 2024年4月27日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

10/10 有夠讚

Ana

喜歡：整潔度、員工素質和住宿環境和硬體
i stayed at this hotel and my experience was outstanding . Excellent customer service and all the staff ware very helpful . The maids are extremely nice and communicated . i stayed at room 518 April 1st till 4/6/2024 I highly recommend this place to stay ❤️😊
於 2024 年 4 月住了 5 晚
Channel Manager 於 2024年4月8日回覆
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

8/10 不錯哦

Earl

於 2024 年 4 月住了 1 晚
Channel Manager 於 2024年4月27日回覆
Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.