*Pros:*
- Breathtaking location with lovely views of El Peñol.
- Maintenance guy Luis was very nice and effective, fixing many issues with our villa with a great and polite attitude.
- Check-out was at noon.
- Breakfast was complete and tasty.
- Service at the restaurants was great.
Cons:
- Be prepared for extra charges everywhere! Even with an expensive villa, you'll pay extra for the pool, lake, and water sports. The resort nickel-and-dimes for everything, like overpriced drinks.
- Check-in was a hassle with a small, poorly equipped booth and unfriendly staff.
- The road to the hotel is unpaved and narrow.
- Beware of a 19% tax if you're Colombian or don't have the proper passport stamp; it's mentioned in small print.
- We requested a coffee machine, and they brought a Nescafé instant pot with 2 packets as a courtesy, which was insufficient for our group of 6 in a 12-capacity cabin. They seemed to think they were going above and beyond.
*Verdict:* One-time visit, won't return or recommend.