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Hotel Portal Guatapé

2.0 star property

Choose dates to view prices

Hotel Portal Guatapé provides everything you need. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
The current price is NT$1,150
NT$1,150 total
May 23 - May 24
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 44148

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Portal Guatapé pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Portal Guatapé ?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Hotel Portal Guatapé on 2026/5/23 start from NT$1,150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Portal Guatapé ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Portal Guatapé ?

Check-out is at 1:00 PM.

Where is Hotel Portal Guatapé located?

Situated in Guatapé, this hotel is steps from Calle del Recuerdo and Plazoleta de los zocalos. Peñol-Guatapé Reservoir and Parque Comfama are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

8.0

Cleanliness

6.0

Amenities

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. However, the reservation was made for 2 superior double rooms. Upon arrival we were given standard double rooms. Although the website listed in-room WiFi at 50+ mbps, in my room I was lucky to get 5mbps. I checked the speed several times at different times of the day. There was no hot water in the room.
Stayed 1 night in Feb 2026