It’s older & unkept. Lots of little issues. Bathroom vents very loud (ended up switching rooms & it was the same in both), toiletries were half used, room keys didn’t work on first attempt, TV remote broken but still worked- had to have staff come in the room to get TV to work (but couldn’t type in #s), had to switch rooms due to both air conditioners not working, phone cord not working so had to go down to lobby, freezer door missing, so ice cream melted all over (we didn’t notice till too late), Pack n Play was provided, but filthy. Lobby was dirty- food on floor @ 6:00 AM, windows dirty, mounted animals missing some appendages, hallway & arcade were extremely hot.
On the positive- although the waterpark is dated, it is great for little ones. The bartender was extremely helpful after seeing us carry in a birthday ice cream cake.
Overall, it’s time for an upgrade. For the price, it was definitely not worth it.