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Oneida Hotel的評分

3.5 out of 5
Oneida Hotel
2040 Airport Dr, Green Bay, WI

評論

8.6

有夠讚

10 分，有夠讚；1001 則評論中有 550 則" "
8 分，不錯哦；1001 則評論中有 283 則" "
6 分，一般般；1001 則評論中有 85 則" "
4 分，不太好；1001 則評論中有 50 則" "
2 分，很糟糕；1001 則評論中有 33 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Jiaqi，Chicago

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Smelly
於 2023 年 10 月住了 1 晚
Management 於 2023年11月23日回覆
Thank you for the feedback, if there is anything we can do to correct any issues during your stay please do not hesitate to reach out.

8/10 不錯哦

Liza

喜歡：整潔度、員工素質和住宿環境和硬體
Fast easy check in. Hotel was clean. Bed were comfortable. Definitely would stay again
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Joel

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay was ok. Close to the airport and was able to get done what I needed
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Julie

親子旅遊
不喜歡：整潔度、員工素質和設施服務
I booked 2 queens and go 1 king. The service desk could not fix this because I book through Expedia. Terrible.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Nicole

家庭旅遊, 親子旅遊
不喜歡：員工素質和設施服務
Terrible customer service at check in, no directory in the the room of food or delivery options of the area, tv wasnt working properly on 4 channels. looked like our room had not been swept wen cleaned when i called the desk for area directory they told me to google it. The sunday manager was nice n understood my frustrations and gave me some coupons. Unfortunately we will no longer be staying there, worst part was that my kids n i just wanted a basic stay and onieda casino hotel could not handle a basic stay.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Jason

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a very "Resort" like feel was very nice to just walk around. Lobby has some nice sitting areas, there is a nice beer garden. The Food at the main restaurant was excellent as was the food at the noodle place on casino floor.
於 2024 年 5 月住了 1 晚
Andy H 於 2024年5月20日回覆
Thank you for staying with us, Jason! We appreciate the feedback.

8/10 不錯哦

GARY

喜歡：整潔度、員工素質和住宿環境和硬體
The facility itself was very good. The only issue was there was absolutely no where to eat on Sunday afternoon and evening - Not at the hotel and 1 Noodle Bar with an hour wait at the casino - Bingo hall had the snack shop open at five and was out of food by 5:30. Good thing we found a few subs in the gift shop. Why is this? Now on Monday morning we had a lovely breakfast in the Cedar and Sage (?) restaurant.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Darlene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the 24 hour pool/hot tub being open
於 2024 年 5 月住了 1 晚
Andy H 於 2024年5月20日回覆
Thanks Darlene! We loved having you here.

8/10 不錯哦

Jeff and Trudi

家庭旅遊
喜歡：設施服務
不喜歡：整潔度
I loved the hotel, my room was very dirty. Had old soda cans under the bed. The floor was sticky. Mirrors were very streaky..
於 2024 年 5 月住了 2 晚
Andy H 於 2024年5月12日回覆
Hi Trudi,Please accept our sincerest apologies for the experience you had at our property. We take the satisfaction our customers and regret that your stay did not meet your expectations. If you decide to give us another chance in the future, please reach out to the property directly and ask to speak to a manager so we can do something for you.

6/10 一般般

robin

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質
One towel and washcloth in our room, two guests. When we called to request more, no answer. Toilet paper holder in our room was hanging down, poor maintenence. Won't stay there again. Check in personnel needs a personality, also.
於 2024 年 5 月住了 1 晚
Andy H 於 2024年5月12日回覆
Hi Robin,Thank you for staying with us and for providing feedback about your experience. We take the satisfaction of our guests seriously and regret that your experience was not as you had hoped. If you decide to stay with us again, please reach out to the property directly and ask to speak to a manager so we can do something for you.

8/10 不錯哦

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
N/A
於 2024 年 5 月住了 1 晚
Oneida Hotel 於 2024年5月15日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Andy H 於 2024年5月11日回覆
Thank you for staying with us. Mark! We really appreciate it.

6/10 一般般

Randy

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
I could not get a receipt from the hotel even though I paid at the property - Expedia stated paying at the property would need to get a receipt from the hotel - they told me they couldn't and to go through Expedia - this was a business trip and the receipt was needed for my expense report.
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We do apologize for the you not being able to get a receipt. You can contact the hotel direct and ask to speak to a manager and they will be able to get that receipt for you. We appreciate your business and look forward to your return.

10/10 有夠讚

Beth

家庭旅遊
Great spot for families
於 2024 年 5 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Nancy

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The check in process and accommodations were very nice. I had trouble the following morning trying to reach someone at the front desk. Tried calling from the room and even call the outside line to reach someone. No one would answer the call :-(
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We have shared your review with our front desk manager and we are addressing the issue with the phone system. We appreciate your business and look forward to your return

10/10 有夠讚

Jeremy

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Alex

於 2024 年 4 月住了 1 晚
Andy H 於 2024年5月20日回覆
Thank you!

10/10 有夠讚

Stephanie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jessica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the late night noodle bar and casino!
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

8/10 不錯哦

Alexander

於 2024 年 4 月住了 1 晚
Andy H 於 2024年5月20日回覆
Thanks for staying with us, Alexander!

8/10 不錯哦

Beverly

喜歡：員工素質
於 2024 年 4 月住了 3 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Jan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A wonderful and restful evening after a stunning banquet in your facility for the Golden Apple Awards!
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

8/10 不錯哦

Constance

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great Staff especially in the morning coffee shop in the lobby of the hotel. Great convenience and selections! Very caring Baristas!
於 2024 年 4 月住了 4 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Jean

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Lauren

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

8/10 不錯哦

John

於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

4/10 不太好

Regina

情侶出遊
不喜歡：員工素質
Staff was blah, not excited to be at work I guess. At check in no information on dining, pool etc. Later found out no dining that day. Asked staff about problem with the refrigerator but never offered to provide help or take a look. Ice machine out of order
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We have shared your review with our management team and are addressing the issues that occurred during your stay. We do use all reviews for training to makes sure that we do not have issues in the future. We appreciate your business and feedback

10/10 有夠讚

Gwenn

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to my business meeting and clean
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

8/10 不錯哦

Marshal

No review
於 2024 年 3 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Jill

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Steven

於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Stephanie

於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

2/10 很糟糕

Reginald

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The food for the Easter buffet was aweful and way overpriced
於 2024 年 3 月住了 3 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We have shared you review with our food and beverage managers. We use all reviews to better our service and appreciate your feed back for future events.

10/10 有夠讚

James

於 2024 年 3 月住了 2 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Richard

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Great casino, very clean. friendly, rooms and beds excellent
於 2024 年 4 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

Curtis

團體旅遊
喜歡：設施服務
Smooth process checking in. In fact we were accommodated with early checkin
於 2024 年 3 月住了 1 晚
Oneida Hotel 於 2024年5月8日回覆
Thank you for your review. We appreciate your business and look forward to your return.

10/10 有夠讚

FIDENCIO，waukesha

喜歡：設施服務
Nice & clean great customer service
於 2024 年 3 月住了 1 晚
Oneida Hotel 於 2024年3月19日回覆
Thank you for your review we appreciate your business and look forward to your return.

10/10 有夠讚

Grant

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Oneida Hotel 於 2024年3月19日回覆
Thank you for your review we appreciate your business and look forward to your return.

10/10 有夠讚

Tracy

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The attached casino, pool, hot tub and onsite dining helped make this a very enjoyable stay. The rooms were clean and very nice with exceptionally comfortable beds
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Maureen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best service ever
Unfortunately we had a fire in our outside wood burner & were unable to stay in our home with no heat during the frigid temperatures. This was obviously an unexpected & unfortunate event but the Radisson employees were eager to assist us in every aspects. They made us feel at home during this difficult time.The room was spotless, the service was the best I’ve ever encountered and our meals were worth every Penny. Best. Hospitality. Ever!! I cannot than the Radisson employees enough.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Patty

喜歡：員工素質
不喜歡：整潔度
Disappointed
Have stayed here many times on casino trips. Rooms are nicely equipped with a refrigerator and coffee maker, but the floor was definitely the most filthiest ever. Really needed a good cleaning which definitely wasn’t done prior to our arrival. Disappointed.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Deborah

於 2023 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Heat issues
Enjoyed the stay but had issues with turning the heat up. Never went above 70 in the room even though we turned the heat up. We turned the fan on to kick in extra heat but the fan was much louder than normal hotel heat/ac. With only light bed covering, it needed to be a little warmer or an extra blanket.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Christine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and comfortable
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Corey

喜歡：整潔度、員工素質和住宿環境和硬體
Oneida Hotel 於 2024年3月19日回覆
Thank you for your review we appreciate your business and look forward to your return.

8/10 不錯哦

Michael

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Tia

情侶出遊
喜歡：整潔度、員工素質和設施服務
Shocked to see night security guard really walking through the property and looking in lots of places!! Hats off to Radisson!! Overall, all staff was great! Our only struggle was dining wasn’t open until 7 pm with only a noodle bar open but we made adjustments and just ate later. Our only issue was our bathroom sink was clogged.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kenneth

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Management 於 2023年12月23日回覆
Thank you for the review, we appreciate the time and effort.

10/10 有夠讚

Dana

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚