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珍妮避暑別墅飯店的評分

珍妮避暑別墅飯店
Platis Gialos, Mykonos, Mykonos Island

評論

8.4

非常好

10 分，有夠讚；101 則評論中有 58 則" "
8 分，不錯哦；101 則評論中有 20 則" "
6 分，一般般；101 則評論中有 11 則" "
4 分，不太好；101 則評論中有 7 則" "
2 分，很糟糕；101 則評論中有 5 則" "

9.0/10

整潔度

8.4/10

員工素質

7.0/10

設施服務

8.6/10

住宿環境和硬體

8.0/10

環保程度

評論

2/10 很糟糕

Yee Ping

喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度和員工素質
Terrible cleaning service
We booked 2 rooms and stayedvfor 2 nights here, the service counter was excellent, the ladies tried to help in every aspects. But, I was angry with the room cleaning service. First night, I found one of the hotel provided bath gel tube got a inch long broken, so I disposed it in the toilet rubblish bin and use another one. Since we didn't finished the bath gel, I kept it by the side of the shower and expected to use it the second night. The second day we came back to the room, I found the one besides the shower was broken in the SAME style and SAME position as the one I disposed into the toilet rubblish bin!! If you have been Greece then you will know every one included goverment facilities there ask you not to put any toilet paper into the toilet bowl, you have to put them all into the rubblish bin to avoid it getting stuck. What was the cleaning staff did to me? Did they pick the broken one from those used toilet paper and replaced the good one? I'm sure they did it on purpose, because, there were no new supplies there after room cleaning. First night there were 2 bath gel and 2 shampoo, I disposed 1 broken bath gel, if they touch nothing, there should be 1 bath gel and 2 shampoo. BUT the second day after cleaning, there were only 1 broken bath gel and 1 shampoo. I have to say I was angry, because the I was treated bath gel from those poo toilet paper!! And, they put the replacement towel right on my luggage not inside the bath room.
於 2019 年 5 月住了 2 晚

8/10 不錯哦

GBETOGO

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good experience during our 3 days in Mykonos. The staff give us the best advices to visit the island and enjoy good food. they were very kind and helpful.
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Lori

家庭旅遊
喜歡：整潔度和員工素質
This is a very nice place to stay but my only issue was no dining or takeaway available for breakfast. You have a 10min walk into town on a fairly busy road. A coffee station would have been greatly appreciated. Good restaurant across the road for lunch or dinner. Shuttle service to airport/ferry very helpful.
於 2023 年 9 月住了 1 晚
Reservations Team 於 2023年10月11日回覆
Dear Lori,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a nice experience staying with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.We will also take into consideration also the comments for the breakfast option and we already have plans for next season, regarding this.Hope to see you again in the future in one of our properties on the island.Kind Regards,Reservations Team

10/10 有夠讚

michael

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Carlos

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is outstanding; the front desk agent was very professional and knowledgeable, very accommodating and helpful; she coordinated my pick up and my drop off at the airport just perfect. The room was very nice and clean; I felt like home. Housekeeping amazing; she did wonderful job. The shuttle driver who picked me up at the airport, very patient as my flight was delayed and he was very courteous. The hole staff made my stay unforgettable. Thank you all; I hope, I go back soon. Sincerely Carlos.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Wendy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very beautiful place to stay. It’s away from the bustle of the port and a bus you can take yourself into the village. We stayed at the start of the season so some amenities were not open yet. Otherwise, I would definitely come back.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

denise

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We liked it very much. Clean, quiet ,friendly, nice location. There wasn't anything we disliked. Thank you
於 2022 年 9 月住了 1 晚
Elena 於 2022年10月4日回覆
Thank you for your rating and comments.We feel really glad that we managed to meet your expectations and had an enjoyable stay with us.Hope to welcome you back the soonest.

6/10 一般般

Gautam

情侶出遊
Clean but small rooms. Shower to small and no curtains making water splash all over. The office for check in, the room itself and the breakfast place were all separate and not walkable. It took fair amount of extra time from precious vacation time. However breakfast selection and ambiance were quite good. Another plus was transport from and to the airport/ ferry port.
於 2022 年 9 月住了 2 晚
Elena 於 2022年10月3日回覆
Thank you for your comments.We will take them into consideration and will try our best to be improved.

8/10 不錯哦

BIN，Baldwin Park

於 2022 年 8 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dangerous
We were put in an annex building half a kilometre away with no transfer along a dangerous busy and narrow road, kids almost got knocked over. No access to the rest of the facilities. Like being dumped in middle of nowhere.
於 2022 年 8 月住了 7 晚
Elena 於 2022年8月27日回覆
Thank you for your comments.We will take them into consideration and will try our best to be improved.

4/10 不太好

Gustaf

家庭旅遊
False marketing, no breakfast.
Very disappointed to be told in the morning that the restaurant has been closed the whole year. Webpage describes amazing breakfast and view. We arrived 0400 in the morning, at 09.30 cleaner woke us up asking when we are going to checkout, check out time was noon. The room was clean.
於 2022 年 7 月住了 1 晚
Elena 於 2022年8月13日回覆
Thank you for your rating

10/10 有夠讚

Jonny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful place to stay. Staff were amazing and so helpful giving recommendations of where to go and what places to visit based on us personally. Rooms were immaculate and free airport shuttle service was a huge help. Would definately stay here again! :)
於 2022 年 7 月住了 2 晚
Elena 於 2022年8月13日回覆
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.

10/10 有夠讚

edwina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Only an overnight stay arriving 10.30pm - staff friendly and helpful. Close to airport with transfers to accommodation provided - enjoyable Taverna with good food nearby. Had a large family room which was very clean and spacious. Lovely seating area outside premises. It was a good choice and wish we had booked this property for an overnighter on our way home as it was far superior to our return choice in Mykonos town which was very basic and much more expensive.
於 2022 年 7 月住了 1 晚
Elena 於 2022年8月13日回覆
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Overall experience was okay. I couldn’t tell if the manger was awkward or just rude at times. There was a younger lady who worked the evening shift who was very pleasant. The location was good and the hotel was clean. Probably wouldn’t stay here again, but it’s okay for a couple of days. I would give it a 6/10.
於 2022 年 7 月住了 2 晚
Elena 於 2022年8月13日回覆
Thank you for your rating

6/10 一般般

Maria Fernanda

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度、員工素質和客房舒適度
La limpieza no la hicieron 2 dias y el cuarto inundado de hormigas
於 2022 年 7 月住了 3 晚
Elena 於 2022年8月13日回覆
Thank you for your rating

2/10 很糟糕

Alfredo

情侶出遊
不喜歡：整潔度、員工素質和設施服務
The service horrible, they never came to the airport, and no transfer, also on the way back, they told the transfer is coming and never arrive, almost lost my flight
於 2022 年 7 月住了 3 晚
Elena 於 2022年8月13日回覆
Thank you for your rating

2/10 很糟糕

Cyane

於 2022 年 7 月住了 1 晚
Elena 於 2022年7月22日回覆
Thank you for your rating.

10/10 有夠讚

Carlos

於 2022 年 7 月住了 2 晚
Elena 於 2022年7月22日回覆
Thank you for your rating.

8/10 不錯哦

Maurice

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great clean stay!
Rooms were spacious, clean and smelled nice!
於 2022 年 7 月住了 1 晚
Elena 於 2022年7月22日回覆
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.

6/10 一般般

Lori

於 2022 年 6 月住了 1 晚
Elena 於 2022年7月1日回覆
Thank you for your rating.

10/10 有夠讚

Eileen

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Islands Hoping in 🇬🇷
🇬🇷 beautiful
於 2022 年 6 月住了 1 晚
Elena 於 2022年6月21日回覆
Thank you for your rating.

10/10 有夠讚

Janet

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Located close enough to walk to the port and lots of restaurants and grocery places in the near vicinity. Bussing was readily available.
於 2022 年 6 月住了 3 晚
Elena 於 2022年6月21日回覆
Thank you for your rating and comments. We feel really glad that we managed to meet your expectations and had an enjoyable stay with us. Hope to welcome you back the soonest.

8/10 不錯哦

Fernando

於 2022 年 6 月住了 3 晚

10/10 有夠讚

Aurelie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff is amazing and very friendly!
於 2022 年 5 月住了 8 晚
Elena 於 2022年6月21日回覆
Thank you for your rating and comments.

2/10 很糟糕

Daisy

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me quede en el edificio Appendex de Jennys House. Tomen en consideración que en Mykonos hay muchísimo viento, el ferry para llegar a la isla fue cancelado por el mal tiempo. Cuando finalmente llegamos, llevaron recogen a varias personas q se quedan en otros lugares, por lo que fuimos los últimos en llegar al lugar. Las puertas del lugar son de madera y por el viento están constantemente soñando y fue imposible dormir del ruido. No hay café en la habitacion, no había blower para secarse el pelo. Pequeño y bien incomodo. La puerta del baño no abría completa de lo pequeño que era. La puerta para entrar a la habitación es vieja y de madera y está dañada, hay que mover las llaves varias veces. Se escucha todo de otras habitaciones. Es bien pequeño, no hay recepcionista en ningún momento, está LEJOS de Mykonos Town, lejos de lugares para comer. Todo en taxi y cada ruta es 15 euros o más. Mi experiencia fue HORRIBLE en especial con la recepcionista. Nos dijo que estuviéramos listos porque el check out era a las 12 pm que una guagua nos iba a recoger para dejar las maletas en el otro edificio. Tuvimos que ir caminando 10 minutos por la estrecha carretera hasta el edificio pq estuvimos esperando 25 minutos y no llego y quería q esperáramos hasta las 12:30 pm. Tenias un vuelo que tomar y teníamos que comer antes y no hay nada cerca. Si van a Mykonos mi recomendación es que se queden en Mykonos Town, busquen el mapa cerca de los windmills, no vale la pena el mal rato y estar tan aisla
於 2022 年 5 月住了 1 晚
Elena 於 2022年6月21日回覆
Thank you for your feedback. We will take all the comments into consideration and wiil try our best to be improved.

10/10 有夠讚

santosh

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cute cottage for the price and location was great.. loved the surrounding garden. Hotel staff was gracious and helpful. Transport to and from port was a huge help !
於 2022 年 4 月住了 2 晚
Elena 於 2022年5月1日回覆
Thank you for your rating and comments. Hope to have the opportunity to welcome you back the soonest.

10/10 有夠讚

flor de maria rodriguez escobar de

於 2021 年 10 月住了 2 晚

10/10 有夠讚

Abrar Yousef

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best place to stay in Mykonos
Our stay was amazing. The service was excellent. The receptionist Nopi was very kind and helpful in many ways. Helped recommend places to go and made our stay 100 percent better. We’ll definitely be back!!!
於 2021 年 9 月住了 4 晚
Elena 於 2021年10月21日回覆
Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back soon.

10/10 有夠讚

Helton

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious room, clean bathroom, friendly staff, convenient on site parking lot, high recommend
於 2021 年 9 月住了 3 晚
Elena 於 2021年10月2日回覆
Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back soon.

6/10 一般般

olivier

團體旅遊
喜歡：住宿環境和硬體
Séjour mitigé
Établissement décoré avec goût et bien placé. Accueil correct. Le petit-déjeuner n’est pas compris dans le prix de la chambre contrairement à beaucoup d’hôtels dans les Cyclades où nous avons séjourné. Nous y avons séjourné une nuit fin septembre. Du fait de la fin de saison le petit-déjeuner était proposé uniquement dans leur second établissement situé à +/- 10 mn en voiture ou 20mn à pieds. Pas pratique lorsqu’on a un vol tôt le matin. Restaurant fermé en raison de la fin de saison qui approche. Plateau de courtoisie avec bouilloire mais aucun sachet de thé ni de café à disposition. Toutes les chambres ne sont pas similaires. Nous avions réservé à deux couples, une des deux chambres était minuscule par rapport à l’autre alors que nous avons payé le même prix. Route bruyante face aux chambres et pas de chance pour nous, un anniversaire avait lieu dans la taverne voisine ce qui a occasionné des nuisances sonores désagréables toute la nuit.
於 2021 年 9 月住了 1 晚
Elena 於 2021年10月1日回覆
Thank you very much for your rating and the comments. We will take them into consideration and will try our best to be improved.

4/10 不太好

Lillian

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was not impressed with the property. It had basic things such as a bed and chairs, mirrors and bathroom with basic things. The bed sunk in so deep as soon as we sat down on it. After a long day of exploring, we just wanted to rest and wake up rested. This was not possible because the bed was horrible and mattress sunk in the moment you sat on it. The bathroom smelled like urine even before we used it and it was disgusting to say the least. Please find yourself a better place to stay.
於 2021 年 9 月住了 2 晚
Elena 於 2021年9月22日回覆
Thank youfor yoru rating and the comments. We will take them into consideration.

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 3 晚
Elena 於 2021年9月18日回覆
Thank you for your rating.

10/10 有夠讚

Martin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend Mykonos
Sehr Freundliche Mitarbeiter, Frühstück gabs im Hotel am Strand doch der Transport wurde organisiert per Limousine!
於 2021 年 9 月住了 2 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

Georgios

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and large room , free upgrade. We stay just for one night but was pleasant.
於 2021 年 8 月住了 1 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

6/10 一般般

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Depandance di uno storico hotel il Petinos, situata a circa un km da platys yalos, in pieno deserto o quasi! Un costoso ristorante di fronte, spiaggia dai prezzi inaccessibili: 150 euro al giorno con letti vicinissimi ed impossibile spostarli , musica a volume altissimo dalle prime ore del mattino. Stanze comode, ben accessoriate senza vista dal patio ..apparentemente molto pulite. Staff cortese
於 2021 年 8 月住了 1 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your feedback. We feel disappointed that we could not manage to meet your expectations. All the comments will be taken into consideration and we will try to be improved. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

MARCO

於 2021 年 8 月住了 1 晚

4/10 不太好

真實旅客

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Le seul point positif est sa situation et encore si vous êtes véhiculé. Sans c’est compliqué pour se déplacer. Les dépendances sont situés sur un terrain vague à moitié aménager. Et c’est une grande maison avec différentes chambres. Aucune insonorisation, aucune personne à l’accueil c’est vraiment chacun fait ce qu’il veut quand il veut le bruit qu’il veut. La seule personne de l’établissement qui est sur place est la femme de ménage le matin. Portes qui claquent, fenêtres qui grincent, lit pas du tout confortable, ne vaut pas le prix indiqué.
於 2021 年 8 月住了 3 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your feedback. We feel disappointed that we could not manage to meet your expectations. All the comments will be taken into consideration and we will try to be improved. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度和員工素質
Chambre confortable, plages platis gialos et psarrou proches. Mieux vaut avoir un véhicule.
於 2021 年 7 月住了 1 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

Razan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay at Jenny's!
Fantastic stay at Jenny's Summer Houses - Vicky and Nopi were excellent hosts and ensured our time there was spent seamlessly. Modern design, clean and white, it was a home away from home. The only comment is that the bathroom was very, very, very small! But it had a great water pressure for the shower so it all worked out in the end. Breakfast was the best we had during our time. A big thank you to Apostolakis and his sister for their services and cooking- the banana bread was unforgettable. Recommended for tourists in Mykonos.
於 2021 年 7 月住了 1 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度
The property is located in between the beach area and Mykonos Town. To the beach it is combining, 15 minute walk. However, to town it’s a bit further out.
於 2021 年 7 月住了 2 晚
Elena 於 2021年9月6日回覆
Thank you for the rating and your comments

10/10 有夠讚

Anna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely holiday
It was amazing experience
於 2021 年 7 月住了 2 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

Jahangir

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was excellent but there was no iron in the room and we have to call for iron
於 2021 年 7 月住了 2 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

4/10 不太好

IOANNIS

商務旅客
喜歡：整潔度和客房舒適度
不喜歡：員工素質
ΟΙ ΦΩΤΟΓΡΑΦΙΕΣ ΠΟΥ ΥΠΑΡΧΟΥΝ ΔΕΝ ΑΝΤΑΠΟΚΡΙΝΟΝΤΑΙ ΣΤΗΝ ΠΡΑΓΜΑΤΙΚΟΤΗΤΑ
於 2021 年 7 月住了 1 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your feedback. We feel disappointed that we could not manage to meet your expectations. All the comments will be taken into consideration and we will try to be improved. Sincerely, Elena Ranga Guest Relations

6/10 一般般

Olga

不喜歡：住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 4 晚
Elena 於 2021年9月6日回覆
Thank you for your rating

4/10 不太好

Lassi

不喜歡：客房舒適度
於 2021 年 6 月住了 5 晚
Elena 於 2021年9月6日回覆
Thank you for your rating

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super hôtel emplacement idéal pour aller sur les plages en bateau Personnel hyper sympa et à l’écoute La chambre top grand lit et super propre je recommande très fortement cette hôtel
於 2021 年 7 月住了 2 晚
Elena 於 2021年9月6日回覆
Thank you for the rating and your comments.

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Clean property and good location. The property does not advertise that their “annex building” is not actually located on the property. Reception and the restaurant are located in the primary building and the annex building is a 5 minute drive down the road. It is very inconvenient to be in the annex building if you don’t have a car. For example, I had to take a taxi to go drop off my laundry and then they made a big issue about dropping off my laundry to the annex building. Expecting me to walk or take a taxi to come retrieve my laundry. They accommodated my request in the end. The Australian woman at the front desk was very kind and helpful but one receptionist actually yelled at me on the phone and was very rude and defensive when I brought to her attention the inconvenience of being in the annex building. The hotel does not clarify the annex building is NOT on the property. It is 5 minute drive away and shuttles are not always available. Just a forewarning. If you have a car then it would not be a problem.
於 2021 年 7 月住了 2 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your feedback. We feel disappointed that we could not manage to meet your expectations. All the comments will be taken into consideration and we will try to be improved. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

Lara

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ottimo
Ottima posizione anche se non sembrava prima di arrivarci. Reception super professionale e amichevole. Ottimo servizio colazione. Da tornare
於 2021 年 6 月住了 1 晚
Elena 於 2021年9月6日回覆
Dear guest, Thank you for your kind feedback. We are glad that we managed to meet your expectations and had an enjoyable stay on our property. Hope to welcome you back, soon. Sincerely, Elena Ranga Guest Relations

10/10 有夠讚

Grzegorz

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 3 晚
Elena 於 2021年9月6日回覆
Thank you for your rating

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La posizione è fantastica nulla da dire, comodi per poter raggiungere qualsiasi posto. Scomodo solo per chi volesse raggiungere il mare a piedi ma in genere tutti raggiungono le spiagge in scooter.
於 2021 年 6 月住了 5 晚
Elena 於 2021年9月6日回覆
Thank you for your comments. We will take them into consideration. Sincerely, Elena Ranga Guest Relations