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Casa Cook Samos的評分

5 out of 5
Casa Cook Samos
Potokaki, Pythagorion, Samos

評論

9.2

太棒了

10 分，有夠讚；35 則評論中有 29 則" "
8 分，不錯哦；35 則評論中有 2 則" "
6 分，一般般；35 則評論中有 1 則" "
4 分，不太好；35 則評論中有 2 則" "
2 分，很糟糕；35 則評論中有 1 則" "

9.6/10

整潔度

9.0/10

員工素質

9.4/10

設施服務

9.8/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

silvina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you like modern architecture- this is your place. Eco friendly in all details. Totally organic. Excellent staff. We’ll be back!
於 2023 年 10 月住了 3 晚
Stavros 於 2023年10月25日回覆
Dear Silvina & Javier,Thank you for staying with us and for sharing your amazing feedback.We wish to be able to welcome you back one day in Samos.Kind regards,Stavros

10/10 有夠讚

Elke

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tolles Hotel, klasse Architektur! Kieselstrand, Strandschuhe zu empfehlen. In 25 Minuten ist man im nächsten Ort mit Einkaufsmöglichkeiten und vielen Kaffees & Restaurants- wir haben diesen örtlichen sehr gemocht!
於 2023 年 9 月住了 5 晚
Stavros 於 2023年10月2日回覆
Dear Elke,Thank you for staying with us and for the feedback provided.We wish to be able to welcome you back one day in Samos.Kind regards,Stavros

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 7 晚
Stavros 於 2023年10月2日回覆
Dear James,Thank you for staying with us and for the feedback you provided.It will be our pleasure to be able to welcome you back one day.Kind regards,Stavros

10/10 有夠讚

Valentin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 13 晚
Stavros 於 2023年10月1日回覆
Dear Valentin,Thank you for staying with us and for your feedback on our hotel and our services.We wish to be able to welcome you back one day in Samos.Kind regards,Stavros

10/10 有夠讚

Ali

於 2023 年 9 月住了 4 晚
Stavros 於 2023年9月27日回覆
Dear Ali,Thank you so much for staying with us and for the review posted.We wish to be able to welcome you back one day for another Casa Cook experience.Kind regards,Stavros

10/10 有夠讚

Ilgaz

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, professional and friendly staff. We loved our poolside room. We will stay here again.
於 2023 年 8 月住了 6 晚
Stavros 於 2023年9月19日回覆
Dear Mehmet,Thank you for your amazing feedback. We are already looking forward to welcome you back one day.Kind regardsStavros

10/10 有夠讚

Manuela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super schöne und chillige Anlage. Sehr freundliches und aufmerksames Personal. Perfekt zum entspannen und geniessen.
於 2023 年 9 月住了 5 晚
Stavros 於 2023年9月19日回覆
Dear Manuela,Thank you for staying with us and for the feedback you provided.We wish to be able to welcome you back one day.Kind regards,Stavros

10/10 有夠讚

Ahu

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Stavros 於 2023年9月12日回覆
Dear Ahu,Thank you for staying with us and for sharing your feedback. We wish to be able to welcome you back one day in Casa Cook Samos.Kind regards,Stavros

8/10 不錯哦

Tobias

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Modern hotel and in general very good service, especially concierge and restaurant staff - communication of receptionist could be improved. Partially loud music / guests. Airport very close by but not an issue in terms of noise in the morning / evening. Breakfast offers a variety of fruits / pastries. Dinner is largely the same with limited variety of the daily menu.
於 2023 年 8 月住了 6 晚
Stavros 於 2023年8月30日回覆
Dear Tobias,Thank you for staying with us and for the feedback you provided which has already been shared with the whole team. We wish to be able to welcome you back one day in a future trip to Samos.Kind regardsStavros

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：員工素質
Not living to expectations
The service is mixed. Although a few members of the staff are very nice, the training is lacking and there is a poor understanding of the level of service required for a 5 star boutique hotel.
於 2023 年 8 月住了 7 晚
Stavros 於 2023年8月27日回覆
Dear Guest,Thank you for staying with us and for sharing your feedback which has been taken into consideration.We wish to be able to have another opportunity with you in the future.Kind regardsStavros

10/10 有夠讚

Panayiota

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was beautiful with every detail being perfect. We had the nicer room with the community pool shared by 8 rooms with own veranda including double subbed, 2 chairs, and a table. Loved our room and veranda. Beach at hotel was very pleasant and had comfy sun-beds. At 1-2pm, they had complimentary lemonade which was a cute touch. Buffet Breakfast was yummy. Even though, I am at gold status on Expedia, I didn’t get late checkout nor upgrade. I did get to check in earlier since my room was ready which was convenient. It was high season, I guess. All employees were very friendly and helpful.
於 2023 年 8 月住了 3 晚
Stavros 於 2023年8月15日回覆
Dear Panayiota,Thank you so much for staying with us and for the feedback you provided. Really pleased to hear you enjoyed your room and the services as a gold member. Indeed the upgrade sometimes is not available but our attention to our guests will never be interrupted. We wish to be able to welcome you back one day .Kind regards,Stavros

2/10 很糟糕

bekir

家庭旅遊
不喜歡：員工素質和設施服務
Firstly when we check in never meet VIP access probaply WYC access means WHY YOU CAME !! They said no room for upgrade ! immediately I checked from expedia and other website organiser min 3 categories available for same date … When enter the room only uht packed water 🤓 as vip access welcoming also refrigerator empty as bonus safety box and shower drain is not working in a minute floor looks like a bath tube During our 3 night stay never change our towels never drop any water ! first day for room cleaning doesnt work after 14:00 ! Anyway firstly I accused by myself because I belived in expedia gold status and vip acces plus casa cook images Thats why in that case guilty not only casa cook also expedia Our room : 210 worst room of hotel ! in my opinion feel like in a tent at the base camp min 5 rooms neighbours ( 2 our sides 3 across ( max 2-3 meters far ) the our room all chats in the room another problem hotel border is airport probaply due to the high season noisy & noisy Final cut ; I am waiting recovery solutions Both of casa cook and expedia damaged a part of my holiday and I will share these experience all social media not only at expedia corner….
於 2023 年 8 月住了 3 晚
Stavros 於 2023年8月15日回覆
Dear Mr Aktas,Thank you for staying with us and for the feedback you provided. The special discount on the spa services was available for you in our spa. Room was made up daily during the stay.Even though availability was limited - the subject to availability upgrade was offered and it was denied.Thank you again..

8/10 不錯哦

JASMINE

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Stavros 於 2023年8月11日回覆
Dear Jasmine,Thank you for your feedback.We wish to be able to accommodate you again in a future trip to Samos.Kind regards,Stavros

10/10 有夠讚

Alexander Farbu

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Stavros 於 2023年8月11日回覆
Dear Alexander,Thank you so much for staying with us and for your feedback.We wish to be able to accommodate you again in a future trip to Samos.Kind regards,Stavros

10/10 有夠讚

murat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 5 晚
Stavros 於 2023年8月8日回覆
Dear Murat Thank you for staying with us and for your feedback.We wish to be able to accommodate you again in Samos.Kind regards,Stavros

10/10 有夠讚

Anna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 7 晚
Stavros 於 2023年8月7日回覆
Dear Anna,Thank you for staying with us - it will be our pleasure to welcome you back one dayKind regards,Stavros

10/10 有夠讚

Ömer

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
TOP!
於 2023 年 7 月住了 7 晚
Stavros 於 2023年7月31日回覆
Dear Omer,Thank you so much!Looking forward to having you back one day.Kind regards,Stavros

10/10 有夠讚

MARINA

喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic resort . It’s probably the only one that’s worth staying at while in Samos. Excellent place
於 2023 年 7 月住了 3 晚
Stavros 於 2023年7月17日回覆
Dear Marina,Thank you so much for your amazing feedback. It was a pleasure having you stay with us and the whole team is looking forward to being able to welcome you back one day.Kind regardsStavros

6/10 一般般

Stella

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Das gesamte Design des Casa Cook Samos war sehr schön, auch mit dem Restaurant/Frühstücks Buffet. Leider hatten wir 2 unschöne Ereignisse, die zu Unannehmlichkeiten geführt haben. Zum Lunch hatten wir im Beach Restaurant gebratene Kartoffelecken bestellt und 1 Flasche Wasser. Leider befanden sich in unserem Essen mehrere, kleine Steinchen auf die wir unschöner Weise gebissen haben. Dieses haben wir melden wollen und nach mehrmaligen Klingeln an den Liegen ist leider keiner kommen, bis wir das zuständige Personal gerufen haben persönlich. Daraufhin kam erstmal großes Entsetzen und ob wir sicher sind. Die Steine aus unserem Essen habe ich dann direkt gezeigt. Daraufhin wurden uns neue Kartoffeln gebracht, die aber leider komplett ungewürzt waren. Diese wurden uns auch in Rechnung gestellt. Auch auf den Hinweis beim Management an der Rezeption kam leider keine Rückmeldung/Entgegenkommen zurück. Das Wasser wurde komplett vergessen, obwohl wir uns knapp 3 Stunden dort am Strand befanden. Das Frühstücksbuffett war übersichtlich schön aufgestellt. Leider war durch nur. 2 Espresso Maschienen die Schlange lang, obwohl im Mai Nebensaison war und es gab nur lauwarmes Wasser für den Tee. Tiere finde ich toll, aber es wäre sehr wünschenswert gewesen, das Geschirr zwischenzeitlich mal abzuräumen, damit wie in unserem Fall die Katzen nicht unser Essen vom Teller gegessen haben Haare auf dem Besteck hinterlassen haben. Aus den anderen Casa Cook Hotels sind wir ganz anders gewöhnt!
於 2023 年 5 月住了 3 晚
Stavros 於 2023年6月14日回覆
Dear Stella,Thank you for staying with us and for the feedback provided which has been taken into consideration.We would like to have the opportunity to welcome you back one day.Kind regards,Stavros

10/10 有夠讚

Stefan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Wirklich tolles Hotel… die Freundlichkeit der Mitarbeiter ist nicht zu übertreffen.
於 2023 年 5 月住了 10 晚
Stavros 於 2023年5月24日回覆
Dear Stefan and Michael,It was amazing having you here these days and it is truly rewarding for all the staff to hear that you enjoyed their service.Thank you for being our first guest for this season - we all hope to be able to welcome you back in Casa Cook Parea in a future trip to Samos.Kind regards,Stavros

10/10 有夠讚

Vincent

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 7 晚
Stavros 於 2022年10月6日回覆
Dear Vincent,Thank you for staying with us and for providing your feedback.We hope to be able to welcome you back one day in Casa Cook Samos.Kind regards,Stavros

10/10 有夠讚

Melih

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sade,şık ,hizmet kalitesi yüksek bir otel .
於 2022 年 9 月住了 3 晚
Stavros 於 2022年9月20日回覆
Dear Melih,Thank you for your amazing feedback. We wish to be able to accommodate you again in the future.Kind regards,Stavros

10/10 有夠讚

Elisabeth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Es war traumhaft! Der Service war perfekt und das Personal super freundlich. Das Hotel ist brandneu und dementsprechend noch top in Schuss - jederzeit wieder!
於 2022 年 7 月住了 3 晚
Stavros 於 2022年9月16日回覆
Dear Elisabeth,Thank you for staying with us and for your amazing feedback! We wish to be able to welcome you back to Casa Cook Samos one day.Kind regardsStavros

10/10 有夠讚

Larry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 5 晚

10/10 有夠讚

Alessandro

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Impossibile non rimanere estasiati. Sicuramente la struttura più bella di Samos. I prodotti da bagno in formato grande di alta qualità. Tutto perfetto. La struttura è stupenda. Il personale è molto gentile e disponibile. La colazione fantastica con chef a disposizione per qualsiasi richiesta. In spiaggia lettini comodissimi e in ogni ombrellone c'è un campanello per chiamare e ordinare. Certo il prezzo è importante soprattutto il alta stagione ma ne vale la pena.
於 2022 年 8 月住了 7 晚
Stavros 於 2022年8月20日回覆
Dear Alessandro,Thank you so much for your amazing feedback!We wish to be able to welcome you back one day at Casa Cook Samos.Kind regards,Stavros

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 7 晚
Stavros 於 2022年8月9日回覆
Dear Guest, Thank you for staying with us and for your feedback. We will be pleased to welcome you back one day. Kind regards, Stavros

4/10 不太好

Mert

喜歡：住宿環境和硬體
不喜歡：員工素質和客房舒適度
Looks nice but you dont feel welcomed
Stylish hotel with a well known boheme style But very unfriendly staff, specially the reception was horrible…we travel a lot and i have never seen such a rude person. They never greet us when we passed they were always rude when we asked for anything and could not even offer a late checkout even though the hotel was not full at all…the receptionist (red hair) was by dar the rudest person i have ever met in our travel through greece…. I would not recomend this hotel only because its staff They always wanted to give us the tetra pack water which was more expensive than the glas one. The hotel does not offer any transport and will charge you the double price if you ask for any transfer. There is no shuttle to the town or any further transport option. Without a rented car you are lost.
於 2022 年 7 月住了 4 晚
Stavros 於 2022年8月16日回覆
Dear Mert, Thank you for staying with us and for the feedback provided, which can only help us improve. Kindly accept our sincere apologies for feeling so un-welcomed and rest assured that your comments have already been shared with the whole team. Please do not hesitate to reach out in case you have any further concerns. Kind regards, Stavros

10/10 有夠讚

Indir

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 7 晚
Stavros 於 2022年8月9日回覆
Dear Indir, Thank you for stayimg with us and for your feedback. We wish to be able to accommodate you again in a future trip to Samos. Kind regards, Stavros

10/10 有夠讚

Anna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The best hotel experience in Greece
We had an amazing stay at Casa Cook Samos! The hotel area, the interior and the architecture are even better irl and the hotel staff was incredibly friendly and gave the best of service. We had been longing for a very chill vacation this year, so our days were mostly spent on the lovely hotel beach and in the crystal clear sea. Great food was served at the hotel as well as in some nearby tavernas including tavernas in the town Pythagorio, to where it’s very easy to go by taxi (a ride of 3-4 minutes). We warmly recommend a stay at Casa Cook!
於 2022 年 7 月住了 7 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
The hotel is beautiful and the pool-suites are amazing! A bit noisy from the airport at the rooms, but at the beach it’s barely noticeable. Downside was that there’s no bar near the main pools and rooms, you either need to go to the beach or pay 15€ room service charge if you want a beer to your room. Service was a bit confused at times, long waiting times for drinks and food orders, or to get the attention of the staff, but feels like that was mostly due to inexperience. Noticeable that the hotel was just opened and I’m sure it will be great soon!
於 2022 年 7 月住了 7 晚
Stavros 於 2022年7月27日回覆
Dear Guest, Thank you for staying with us and for your valuable feedback. We are all really pleased to hear you enjoyed your stay with us. Your comments about our service level has already been shared with the team in order to improve. We wish to be able to welcome you back one day to Casa Cook Samos. Kind regards, Stavros

10/10 有夠讚

Theodore

於 2022 年 6 月住了 2 晚
Stavros 於 2022年10月5日回覆
Dear Theodore,Thank you so much for staying with us and for your feedback.Looking forward to being able to welcome you back one day.Kind regards,Stavros

10/10 有夠讚

Tanel

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚
Stavros 於 2022年7月7日回覆
Dear Tanel, Thank you for your feedback. We wish to welcome you back on day in Casa Cook Samos. Kind regards, Stavros

10/10 有夠讚

Aylin

喜歡：整潔度、員工素質和設施服務
於 2022 年 6 月住了 7 晚
Stavros 於 2022年10月5日回覆
Dear Aylin,Thank you for staying with us this summer - we wish to be able to welcome you back one day.Always at your service.Stavros