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"The stay was okay, but there’s room for improvement. Some basic amenities like bottled water, a dental kit, etc.. were not provided in the room and had to be requested at reception. The room also felt a bit dusty upon arrival, and the toilet flush was quite noisy and seemed to run continuously during our stay and we unfortunately noticed an unwanted insect in the room."

"Breakfast was fresh. Some of the pancakes were stale around the edges"

"Very disappointing experience. I always use the “parking” filter when booking and expect results to reflect properties with reasonably available parking for guests. If parking is limited, this should be clearly disclosed, excluded from filtered results, or allow pre-booking at the time of reservation with real-time availability. The listing and pre-arrival message stated parking could not be booked in advance and must be arranged at check-in. Upon arrival, the garage entry showed a red light, preventing access. After waiting 5–10 minutes, I attempted to call the property for 15 minutes with no answer. The loading area was full, leaving no practical place to stop. Using the garage call button, I eventually reached staff and was told parking was unavailable as I had not pre-booked—despite being told this was not possible via Expedia. This conflicting information resulted in me parking over three blocks away and carrying my belongings to the hotel. Expedia support also attempted to contact the property without success. To date, there has been no resolution or compensation. Given the misleading information, lack of support, and inconvenience caused, I believe compensation is justified. The room itself was to be expected in terms of "budget" amenities, but it was also very run-down with damage and scuff marks to several walls. Budget should apply to amenities, not a property in disrepair and unacceptable service."

"Old rooms with stains on the lounge.needs a make over"

"Close to Olympic park. Nice room. Noise from adjoining room due to internal door. Loud talking and tv. Staff were great and dealt with our complaint"

"Was good"

"Our stay at the Pullman was a great experience. Friendly staff, central location to Homebush, easy parking, great breakfast!!! "

"One night stay to attend a sporting event. The property location was convenient and very well situated. Room was a reasonable size and quality, though a little bit expensive for the amenities and inclusions. Breakfast was great, it was offered at check-in for a reduced fee if accepted during the check-in process, which we did."